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Bob Johnson Buick GMC South

Henrietta, NY

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405 Reviews
It is our goal to provide you with an excellent purchase and ownership experience. Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for. We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you. If we can be of any assistance while visiting us online, send us an email and we will promptly reply.
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4700 W Henrietta Rd

Henrietta, NY

14467

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Showing 405 reviews

November 15, 2018

Right from the start new car care seminar Very knowledgeable and eager to please staff. We attended a get to know your new car seminar which included speaker from all departments. Very informa More

by Paula Cullen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Pennella
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Tarplee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Chudy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott O'Dell, Tom Hawn, Kristyn Difrancesca
Nov 19, 2018 -

Bob Johnson Buick GMC South responded

Thank you Paula for your business & kind comments. I'll pass this onto the entire seminar staff. They'll love it! Enjoy the new ride! Mark Pennella VP Patrick Buick GMC

October 13, 2018

Pleasant Experience Every time I purchase a vehicle at Patrick,I am treated with respect, The personal are always courteous and professional.When asked a question they ar More

by cjlane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Pennella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Brick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Collister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2018 -

Bob Johnson Buick GMC South responded

Thank you for your wonderful comment & business. It's truly appreciated and I'm very pleased you noticed. I'll forward this onto both the service & sales teams. They love reading these every morning. Mark Pennella VP Patrick Buick GMC

October 13, 2018

Excelent Buena atención , buen trato y buenos precios la excelencia en servidos de venta y calidad y me disculpan por mi idioma pero no hablo inglés . More

by Awilda1124
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Akselrod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2018 -

Bob Johnson Buick GMC South responded

Thank you so much for your wonderful comments about Dennis. He'll love it! Enjoy the ride and thank you for the 5 star recognition as well. Mark Pennella VP Patrick Buick GMC

September 29, 2018

Thank you We are very happy with our new purchase! Hope to be in this vehicle a long time. We had a great experience with Bob. Thanks! More

by Lizw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2018 -

Bob Johnson Buick GMC South responded

Thank you so much for your business and wonderful comments. I'll pass this onto Bob and the entire sales team. They love reading these every morning. Enjoy the new ride and thank you for the 5 star recognition as well. It's much appreciated., Mark Pennella VP Patrick Buick GMC

September 14, 2018

Best car buying experience ever!! Bob Gordian was patient and not the usual "fast-talking" salesperson. We feel that he and the entire staff worked to help get us in our "new to us" ca More

by NIngram
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Brick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Chudy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2018 -

Bob Johnson Buick GMC South responded

Thank you so much for your business & wonderful comments about Bob. I'm very pleased you enjoyed the buying experience. I'll pass this onto Bob and the entire sales team. They'll love it as well. Enjoy the new ride and thank you for the 5 star recognition. Mark Pennella VP Patrick Buick GMC

September 01, 2018

They were very nice and pleasant they were good to deal with! they were attentive, they we're pleasant, Tom was very knowledgeable and cooperated with all my requests to check out a More

by sam
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Brick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Hawn
Sep 03, 2018 -

Bob Johnson Buick GMC South responded

That's so great to hear! Thank you for your business & kind comments about Tom & David. I'll pass this onto both of them and the entire sales team. They love reading these on a daily basis. Enjoy the new ride and thank you for the 5 star recognition as well. It's much appreciated. Mark Pennella VP Patrick Buick GMC

September 01, 2018

Friendly service, not pushy. Our salesman for 2 vehicles 3 years apart remembered us when we walked in made it feel like were people and not just a sale. More

by Cgirl1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Pultorak
Sep 03, 2018 -

Bob Johnson Buick GMC South responded

Thank you for your continued business & kind comments about Mike! I'll pass this onto him, Tony and the entire sales team. They'll love it as well. Enjoy the new ride and thank you for the 5 star recognition as well. Mark Pennella VP Patrick Buick GMC

August 31, 2018

purchased a new 2018 car. the salesperson Dennis was awesome and every one was so nice and helpful I would send all my friends and family there to purchase a vehicle the deale More

by sunny123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Akselrod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2018 -

Bob Johnson Buick GMC South responded

That's so great to hear! Thank you for your business & kind comments about Dennis & your experience buying a car from us. I'll pass this onto everyone involved. Enjoy the new ride and thank you for the 5 star recognition as well. Mark Pennella VP Patrick Buick GMC

August 30, 2018

Friendly Dennis was a helpful salesperson, and gave me exactly what i needed in an SUV. Nice clean place and offers of free soda, water, coffee, and even donut More

by salseroman14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Brick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Akselrod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose ?
Sep 03, 2018 -

Bob Johnson Buick GMC South responded

Thank yoiu so much for your business & wonderful comments about Dennis and your experience buying an SUV from us. I'll forward this onto Dennis and the entire team. They'll appreciate it as well. Enjoy the new ride and thank you for the 5 star recognition. Mark Pennella VP Patrick Buick GMC

August 28, 2018

We will continue to be repeat customers! This is the fourth car we've purchased at Patrick, and our third from Bob Gordon. The dealership has reliable and reasonably priced vehicles, and Bob More

by sarahejc110
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2018 -

Bob Johnson Buick GMC South responded

Thank you so much for your continued business & wonderful comments. I'll pass this onto Bob and the entire sales team. They love reading these. Enjoy the Regal and thank you for the 5 star recognition as well. Mark Pennella VP Patrick Buick GMC

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