Bob Johnson Chevrolet, Buick, GMC Truck - Service Center
Le Roy, NY
166 Reviews of Bob Johnson Chevrolet, Buick, GMC Truck - Service Center
Fast and easy Very prompt at getting m in and out in a timely fashion. pleasant waiting area. Took extra time to make sure they had every thing I needed them to do Very prompt at getting m in and out in a timely fashion. pleasant waiting area. Took extra time to make sure they had every thing I needed them to do and check. More
High quality and friendly service. My car needed multiple repairs done. They got it ready as quickly as possible keeping me posted all along the way. I have confidence in their abilitie My car needed multiple repairs done. They got it ready as quickly as possible keeping me posted all along the way. I have confidence in their abilities and they are very friendly and courteous. More
Good Customer Service and Dependable Work Haley gave me very good service. She got my truck in as quickly as she could - my back brakes were bad. Haley made sure I had a vehicle to use while Haley gave me very good service. She got my truck in as quickly as she could - my back brakes were bad. Haley made sure I had a vehicle to use while my truck was being worked on. She notified me with the progress of the work being done - she called me - I didn't have to call her. More
Arrived 30 min early I arrived 30 minutes early for a scheduled appointment to get an oil change. I was told that all fluids would be topped off also. There was one person I arrived 30 minutes early for a scheduled appointment to get an oil change. I was told that all fluids would be topped off also. There was one person waiting. The CS agent assured me I should be done in an hour. Meanwhile at least 2 other customers came in for service or maintenance. Both later customers were done and gone before me. I waited 2.5 hours, with NO updates on the status of my scheduled oil change. We will NOT use this location again. All your emoyee did was offer an apolpgy. NO EXPLANATION WHAT-SO-EVER More
always get to my vehicles quickly always willing to help no matter how busy they are and polite to the customers along with a brief description of service performed and any problems th always willing to help no matter how busy they are and polite to the customers along with a brief description of service performed and any problems that should be addressed even though thats not what you needed done. More