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Bob Johnson Chevrolet

Pulaski, NY

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40 Reviews
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54 Caprara Dr

Pulaski, NY

13142

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Showing 40 reviews

September 11, 2019

Pretty satisfied! This is our 2nd vehicle purchase from FX, and I’d go back again. They make the process easy and provide fair trade-in values. This most recent purchas More

by Nissanfan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Muldovan
Sep 11, 2019 -

Bob Johnson Chevrolet responded

Thank you very much for your repeat business! It's great to hear that you can depend on our team to make the buying process easy. We appreciate your feedback and look forward to working with you in the future.

September 04, 2019

Always great We have purchased our last three vehicles from here and they are always great! Chad is my go to guy and I always leave with a good deal and feeling go More

by RustyNail77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Raso
Sep 04, 2019 -

Bob Johnson Chevrolet responded

Thank you for your review of FX Caprara Chevrolet Buick. Your loyalty to our dealership is greatly appreciated along with your kind words about Chad on our team, too. We would love the opportunity to work with you again in the future. Have a great day!

August 27, 2019

Exemplary professionalism and down-home friendliness Okay, they have a big name and advertise a lot. However, the big inventory drew me there, and I am SO glad I went. My salesman was Leo Richardson, w More

by John S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo Richardson, Zach, Mike Burdick, and the financial manager.
Aug 28, 2019 -

Bob Johnson Chevrolet responded

Hi John - We are so happy to read your review! It's wonderful to hear that Leo delivered professional and friendly service which made your buying process such a success. Thank you very much for your business and positive feedback. It really means a lot to earn your recommendation!

August 13, 2019

2018 Nissan Titan Purchase Salesman could have better knowledge of paperwork needed to complete the sale of vehicle on lot. I.e. Title, disclosures, how dealership obtained the More

by Emmons 01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo Richardsin, Dave Lucas, Derek(finamcial)
Aug 13, 2019 -

Bob Johnson Chevrolet responded

Thank you for your review of FX Caprara Chevrolet Buick. Your feedback about your recent car-buying experience is greatly appreciated and we will share it with our team to review so that we can improve in the future. If there is anything else you would like to discuss, please give me a call. Thank you, Michael Burdick - Sales Manager - 315-298-5181.

August 09, 2019

everything very satisfactory did all to help with purchase and repurchase of truck as not happy with first one and sales person did everything to make me happy More

by truck,dave79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Lucas
Aug 09, 2019 -

Bob Johnson Chevrolet responded

Thank you for your review of FX Caprara Chevrolet Buick! We love happy customers and we are pleased to read about your recent visit to our dealership. Your support is appreciated and we hope to see you again soon!

August 08, 2019

sold a used honda with tires that will not pass ny inspectio Sold a vehicle that will not pass ny state inspection and plus the tire light keeps coming on. Spoke to the. Mike and he was suppose to call me back b More

by jspears
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
ilmar and mgr. mike
Aug 09, 2019 -

Bob Johnson Chevrolet responded

We stand behind our vehicles and I'm very sorry to hear that yours did not pass state inspection. I would also like to apologize that we haven't gotten back to you sooner. I would like to see what I can do to help here, but I can't locate your contact information based on this review. Would you please call me? Thank you, Sam Lapolla - Sales Manager - 315-298-5181

July 22, 2019

Great experience After spending some time researching trucks/dealers/prices, we decided to go to FX Caprara's in Pulaski. Our salesperson was Leo. He was very good. I More

by Trudell, Denise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo Richardson
Jul 22, 2019 -

Bob Johnson Chevrolet responded

Thank you for your review of FX Caprara Chevrolet Buick, Denise! It's wonderful to read about your recent experience with Leo on our sales team and how he made your car-buying experience hassle-free. We appreciate your recommendation and hope to see you again soon!

July 11, 2019

Forgetful? Still waiting to hear back on issue found after buying truck. I have found another issue also. Until then everything was fine. I have communicated via More

by Questions
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsay
Jul 11, 2019 -

Bob Johnson Chevrolet responded

Hello! I am sorry we haven't gotten back to you sooner. We certainly would like to take care of your broken grill as well as address any other issues you have. As you've written this review to remain anonymous, I am unable to locate your contact information. Would you please give me a call at your convenience? Thank you, Betty Dane - Service Manager - 315-298-5181

July 06, 2019

Mike’s new Silverado. Great sales team, accommodating in every way. I visited many dealerships before choosing Caprara’s. If your looking for a vehicle I would make FX your More

by Mike’s Silverado
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Thomas
Jul 08, 2019 -

Bob Johnson Chevrolet responded

Mike, we're honored that our customer service has earned your business after shopping at many dealerships. Thank you from all of us at FX Caprara Chevrolet Buick for your business. Enjoy your new Silverado!

July 03, 2019

Lindsay is the best. The reason that we chose to do business with F. X. Caprara is because of the honesty of the saleswoman, Lindsay. We were talking with 3 dealerships, a More

by Dan
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsay Samela and Jim Carbone
Jul 05, 2019 -

Bob Johnson Chevrolet responded

Hi Dan - We are delighted to hear that our service stood out from the other dealerships you worked with! It's so great that Lindsay made sure you had all the information you needed to make the best decision for you. Thank you so much for recommending her! We hope that you love your new car.