Bob Johnson Chevrolet
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Took my 2026 Tahoe in for its first oil change and tire rotation (at no charge when I purchased it in April 2026) Before I dropped it off, I marked the tires as I usually do to make sure they were done. W rotation (at no charge when I purchased it in April 2026) Before I dropped it off, I marked the tires as I usually do to make sure they were done. Well guess what? NOT - when I asked about it and showed my evidence to the service clerk, he got his manager. NOT HAPPY with the service manager's response. The manager proceeds to explain to me the tech thought the tires were fine and due to low mileage, he did not rotate them. BUT they were going to charge me for it! Manager then says that the service clerk was not aware that the tech did not rotate the tires and "its free anyway". So, I guess their lack of communication is on me. I checked the oil at home and it was new, but I am questioning if the oil filter was changed. I don't trust Bob Johnson Chevrolet at all at this point. Our household has purchased seven vehicles from them in the last 20 years and has had any major service done there. This would have been a perfect teaching opportunity for them to address the lack of communication between the service desk and tech group and allowing the customer to decide if the tires should be rotated. I was not looking for a heartfelt apology. An acknowledgement of less-than satisfactory service would have been appreciated. More
I worked with Chris Codd at this dealership and he is one of the reasons I have returned to Bob Johnson. He works to find the right vehicle, explains everything, always available to answer any questions an of the reasons I have returned to Bob Johnson. He works to find the right vehicle, explains everything, always available to answer any questions and made the whole process very easy. More
I requested an “EZ” online trade-in appraisal 4 separate times. Not once was I contacted after the message said “A Manager from our used car team will be reaching out to you shortly”. I ended up going elsew times. Not once was I contacted after the message said “A Manager from our used car team will be reaching out to you shortly”. I ended up going elsewhere to purchase my next vehicle as clearly there was no interest in my trade-in. Some communication would have been appreciated though. More
Beware! Friendly staff in person, but deceptive and predatory. Mirna pulled a fast one on me with giving information and I feel tricked and paid more than I Friendly staff in person, but deceptive and predatory. Mirna pulled a fast one on me with giving information and I feel tricked and paid more than I thought I was paying. Multiple reassurances to my questions turned out to be absolutely not the case. More
The whole team was amazing at this dealership. I buy from alot of dealers but this one by far has been the best. Nicholas Kobel was amazing and I highly reccomend him as your sales person. Add I buy from alot of dealers but this one by far has been the best. Nicholas Kobel was amazing and I highly reccomend him as your sales person. Additionally, the finance team went above and beyond to get my approval which was very challenging. However, this team as a whole got it done and me out the door. More
Chris Codd is an absolutely amazing salesman to work with! He listens to what his customers need and works hard to match them with the perfect vehicle. He has helped my husband and I out three different with! He listens to what his customers need and works hard to match them with the perfect vehicle. He has helped my husband and I out three different times now, and when the time comes he'll be the first person I contact for a fourth vehicle. He makes the buying process as simple and seamless as possible. He is truly a remarkable salesman! More
⭐⭐⭐⭐⭐ The Easiest Car Leasing Experience Ever! I just leased a new Chevy Blazer from Bob Johnson Chevrolet, and I cannot recommend Ralph highly enough! If you’re looking for a stress-free way to I just leased a new Chevy Blazer from Bob Johnson Chevrolet, and I cannot recommend Ralph highly enough! If you’re looking for a stress-free way to get into a new vehicle, Ralph is your guy. We handled the entire process—start to finish—exclusively via phone and email. I never had to deal with the typical back-and-forth or "dealership headaches." Why you should work with Ralph: • Efficiency: He was incredibly responsive and respected my time. • Convenience: Doing everything remotely made this the most pleasant car "shopping" trip I’ve ever had. • Transparency: No surprises, no hidden fees, just straightforward communication. I am absolutely loving my new Blazer. If you want a seamless experience without the stress, go see Ralph at Bob Johnson Chevy! More
I've leased several vehicles from Bob Johnson through the years. Everyone is very knowledgeable and helpful. Ted made my experience easy. I was able to drive my new Trailblazer home that same day. Thank you! years. Everyone is very knowledgeable and helpful. Ted made my experience easy. I was able to drive my new Trailblazer home that same day. Thank you!!! More
