
Bob Johnson Chevrolet
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Excellent customer service in the service dept They were very helpful and explained everything needed. In addition, they made sure all warranty and recall work was completed and up to date. Safety They were very helpful and explained everything needed. In addition, they made sure all warranty and recall work was completed and up to date. Safety was a priority. More
Great customer service Excellent service, very helpful going over the car with me in detail, took the time and answered all my questions I had which I appreciated Excellent service, very helpful going over the car with me in detail, took the time and answered all my questions I had which I appreciated More
Professional Karl worked very hard with me and getting me Exactly what I want it,I walked out a very happy customer and will Recommend to my friends and family Karl worked very hard with me and getting me Exactly what I want it,I walked out a very happy customer and will Recommend to my friends and family More
Pleasant experience with buying a new car There was several colors available to choose from. They also had different packages. Was able to pick up new car in a short time frame. There was several colors available to choose from. They also had different packages. Was able to pick up new car in a short time frame. More
Great Nice knowable people who know the product well. Takes the time to go through the product features and help me how to set it up... Nice knowable people who know the product well. Takes the time to go through the product features and help me how to set it up... More
Key fob program Everyone was so helpful and I was able to get my key fob programmed so quickly! I thought I was going to have to wait 2 hours because the techs were g Everyone was so helpful and I was able to get my key fob programmed so quickly! I thought I was going to have to wait 2 hours because the techs were going on lunch but then one of them jumped in and took care of me right away! More
Danny Helmbold I've been working with Danny Helmbold for several years with both of my Chevy Volts. He has always provided me with great service and is in touch wi I've been working with Danny Helmbold for several years with both of my Chevy Volts. He has always provided me with great service and is in touch with me to discuss what needs to be done. He seems to understand what is needed on these new EV cars and communicates well with the Volt expert in the back service department. Also, having access to a rental car so that I can leave my car in the shop without disrupting my work day is very convenient and is one of main reasons I return to Bob Johnson Chevrolet. More
Satisfied first lease. I will be back hopefully depending on future models. Karl and George are the reason I chose to stay with Bob Johnson, they assist me real first lease. I will be back hopefully depending on future models. Karl and George are the reason I chose to stay with Bob Johnson, they assist me really well. thank you guys for helping through the process! More
went in for a recall that sounded like a part needed to be put on and thats all they had to do was bleed the break lines. i was there for almost two hours just to have the that sounded like a part needed to be put on and thats all they had to do was bleed the break lines. i was there for almost two hours just to have the break line bleed. also told them the wipers were not cleaning the entire window. was told they checked them and everything was fine. if they checked them by spray the washer fluid, the would have seen they were not cleaning or clearing the whole window. Was told when i come in for an oil change that they will then replace the wiper blades under warrenty. We will see if this happens or not when i go for an oil change More
Lease new car Great salesman Len. I was originally dreading going in as I hate buying/leading new cars. Len Made leasing a new car easy and painless. I would recomm Great salesman Len. I was originally dreading going in as I hate buying/leading new cars. Len Made leasing a new car easy and painless. I would recommend. Very satisfied/happy. More