
Bob Johnson Chevrolet
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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I thought it was a good experience .. The sales process and pricing was good at the dealership so I had thought I had a good experience until I realize the neglect that was done in the pap The sales process and pricing was good at the dealership so I had thought I had a good experience until I realize the neglect that was done in the paperwork. I leased a new vehicle the end of June 2018 and I never received the permanent registration so I called the dmv on October 4 and was informed Bob Johnson Chevrolet never did the paperwork and my plates were still coming up as my old car. After speaking with th dmv I called the sales person I dealt with and said he would find out what happened and still have yet to receive a call back. Very displeased with the quality of service received that shows clearly it was more important to “make a sale” which in turn leads to me having to deal with this headache months later. Needless to say we will not buy another vehicle from them or recommend them to others. More
Very positive experience at Bob Johnson Just came in to get lease pricing and ended up with a great deal. Andy Stewart was my sales person and did an exceptional job. From road testing the c Just came in to get lease pricing and ended up with a great deal. Andy Stewart was my sales person and did an exceptional job. From road testing the car to explaining the new features, he was professional as well as very personable. Bob Johnson is fortunate to have this gentleman as part of your sales team. I will recommend Bob Johnson Chevrolet highly to all my friends and relatives. More
Quick, knowledgeable We cam in because we got an email about a lease event. We worked with Nate who was personalble, helpful and knowledgeable. He showed us the options a We cam in because we got an email about a lease event. We worked with Nate who was personalble, helpful and knowledgeable. He showed us the options available and explained everything thoroughly. He worked with to get us a good deal for our next lease. Everything was quick and handled efficiently. More
Great customer service Nate went out of his way to complete the sale. He went to my wife’s work to get things signed. Great customer service and very satisfied. Nate went out of his way to complete the sale. He went to my wife’s work to get things signed. Great customer service and very satisfied. More
Professional, attention to detail and efficient. Hector was a good listener to the kind of car I presently leased and to the specific needs I now have and wanted in a new lease. He had a vehicle rea Hector was a good listener to the kind of car I presently leased and to the specific needs I now have and wanted in a new lease. He had a vehicle ready to show and never let the horrible storm that was going on deter from driving it. More
Benjamin C was a great salesman so helpful. Couldn't find someone to help me when I came in. So went to Ben's desk and he helped me right away. I told my husband and a girl at work to see Ben w Couldn't find someone to help me when I came in. So went to Ben's desk and he helped me right away. I told my husband and a girl at work to see Ben when they go back to Bob Johnson's. Thanks Ben. More
Nice! Great great customer experience and they have always been nice and they have a good job done and I will definitely come here for my next visit and I w Great great customer experience and they have always been nice and they have a good job done and I will definitely come here for my next visit and I will be coming over soon for a good day More
Awesome Service I arrived to the service depot with no appt due to a s few inmt tire. Andy took me right in and had it resolve by end of the day I arrived to the service depot with no appt due to a s few inmt tire. Andy took me right in and had it resolve by end of the day More
Wonderful service visit When above to satisfy all my questions etc. yet still took the time to get it done right. I have competed this before pls check that. When above to satisfy all my questions etc. yet still took the time to get it done right. I have competed this before pls check that. More
Oil change Jadwin helped schedule the appointment and everything was done in a timely, professional matter. The truck was left clean and all services needed were Jadwin helped schedule the appointment and everything was done in a timely, professional matter. The truck was left clean and all services needed were completed More