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Bob Johnson Chevrolet
Rochester, NY
2,891 Reviews
Thank you for visiting Bob Johnson Chevrolet, the areas #1 Chevrolet dealer. Bob Johnson Chevrolet is the best place to get a new or used car, truck or SUV. With over 1,300 vehicles available, we have the largest inventory in Rochester, NY. We pride ourselves on never losing a sale over price and for being kind courteous people who really care about our customers. Your satisfaction is our highest priority, thank you for trusting us with your sales and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,891 reviews
October 15, 2018
Excellent I was in and out of there and happy with my deal in about an hour. I would be more than willing to recommend this dealership to anyone. I was in and out of there and happy with my deal in about an hour. I would be more than willing to recommend this dealership to anyone. More
by mike52108
Verified CustomerEmployees Worked With
John Brest, David Towle
October 15, 2018
Purchase a new lease Great service! Great experience. Brady was very accommodating to my schedule and took the time to walk me through the process. I will be continuing to Great service! Great experience. Brady was very accommodating to my schedule and took the time to walk me through the process. I will be continuing to refer friends and family to bob Johnson More
by ACONLON54
Employees Worked With
George Sarkis, Brady Schultz
October 15, 2018
Review of service I visited Bob Johnson's Chevrolet for an oil changes and although the waiting room was crowded that Saturday morning. The service crew got me in and o I visited Bob Johnson's Chevrolet for an oil changes and although the waiting room was crowded that Saturday morning. The service crew got me in and out on exactly the time mentioned at the service. More
by ALICIAK_720
Employees Worked With
Jamalle Cade
October 15, 2018
Great First time leasing a car. Salesman who helped me found a great deal for a car I loved that is way better than my old car. First time leasing a car. Salesman who helped me found a great deal for a car I loved that is way better than my old car. More
by Azurespider
Employees Worked With
Dan Hovsepian, Tyler Kostraba
October 15, 2018
Professional and Polite Everyone there was very professional and kept me up with everything that was happening with my vehicle the few days that it was there. They were aweso Everyone there was very professional and kept me up with everything that was happening with my vehicle the few days that it was there. They were awesome. More
by thperez2017
Employees Worked With
Both Shuttle Drivers, Steve Kerr
October 14, 2018
takes 12 days to change a radiator hose? took 9 days to get my Silverado in for an anti freeze leak, took 3 days to replace the lower radiator hose, not one person asked if I needed somethin took 9 days to get my Silverado in for an anti freeze leak, took 3 days to replace the lower radiator hose, not one person asked if I needed something to drive , that is not good. I would not tell anyone to take there car or truck here unless you don't need to drive for over a week. More
by JMULLIGER
Employees Worked With
Steve Kerr
October 14, 2018
Lease Wait time was reasonable for oil change. Emailed detailed account of findings was helpful. This was reviewed with me with Willie. From this, we decide Wait time was reasonable for oil change. Emailed detailed account of findings was helpful. This was reviewed with me with Willie. From this, we decided that getting out of my lease was a good idea due to the amount of expenses upcoming to get tires and brakes in good working condition. Willie worked very hard to get me the right car for the right payment. He's the best! More
by JULIANNA314
Employees Worked With
Willie Williams
October 14, 2018
Awesome as always Great experience as always , in and out within an hour or so. Service done right! Sometimes people complain about wait times however I would rather it Great experience as always , in and out within an hour or so. Service done right! Sometimes people complain about wait times however I would rather it take an hour for proper service, which is what I got More
by SCOTTRC1111
Employees Worked With
Jamalle Cade
October 14, 2018
Walk in oil change and tire rotation Excellent service and fast wait time as I was a walk in and did not have an appointment before hand. Waiting room had WiFi so I was able to work while Excellent service and fast wait time as I was a walk in and did not have an appointment before hand. Waiting room had WiFi so I was able to work while I waited. More
by LTURRISI
Employees Worked With
Steve Kerr, Steve York
October 14, 2018
remarkably average they completed the recall which was a software update in the normal amount of time. Generally wait times are very long even with an appointment. they completed the recall which was a software update in the normal amount of time. Generally wait times are very long even with an appointment. More
by gasolineguru
Employees Worked With
Andrew Bisig
