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Bob Johnson Chevrolet
Rochester, NY
2,880 Reviews
Thank you for visiting Bob Johnson Chevrolet, the areas #1 Chevrolet dealer. Bob Johnson Chevrolet is the best place to get a new or used car, truck or SUV. With over 1,300 vehicles available, we have the largest inventory in Rochester, NY. We pride ourselves on never losing a sale over price and for being kind courteous people who really care about our customers. Your satisfaction is our highest priority, thank you for trusting us with your sales and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,880 reviews
October 11, 2018
Wonderful experience We met with sam and from the monent we walked in we felt no pressure from him. He found us the exact vehicle we were looking for and never pressured We met with sam and from the monent we walked in we felt no pressure from him. He found us the exact vehicle we were looking for and never pressured us or made us feel like just another sale. Sam truly takes time to learn his customers needs and fits them into the right cehicle. We are recommending sam and the dealership to everyone we know!!! More
by Ellieandpaul
Employees Worked With
Sam Cubiotti
October 11, 2018
Awesome customer service Our salesman Sam made the expression of buying our new Traverse super easy and stress free. Honestly in all my years purchasing cars, I have never bou Our salesman Sam made the expression of buying our new Traverse super easy and stress free. Honestly in all my years purchasing cars, I have never bought a car and experienced such ease when purchasing. There was no hassle! I love how Dylan from the tech center sat with us and explained every little detail. I would definitely buy another car from this dealership. More
by cclancy0
Employees Worked With
Dylan, Sam Cubiotti, George Sarkis, Dylan Love
October 11, 2018
Customer service at its best It's always a great experience when I get service at Bob Johnson. My questions and needs are always met and everyone is so pleasant and welcoming. It's always a great experience when I get service at Bob Johnson. My questions and needs are always met and everyone is so pleasant and welcoming. More
by AmatuAsh81
Verified CustomerEmployees Worked With
Jamalle Cade
October 11, 2018
What a pleasure to do business with From start to finish it was an absolute pleasure to purchase a car from Bob Johnson Chevrolet they went above and beyond my expectations .. we will d From start to finish it was an absolute pleasure to purchase a car from Bob Johnson Chevrolet they went above and beyond my expectations .. we will definitely purchase a car from them again. More
by adisalvo0
Employees Worked With
Michael Barty, Peter Montante, Eric Pappert, Giavanna Gingello
October 10, 2018
Very satisfied and so glad that we went to Bob Johnson. Lov Had leased a sonota with vision. Wanted a change went to a Chevy volt. This my second lease in two weeks. First one didn't have the LCA on the prog Had leased a sonota with vision. Wanted a change went to a Chevy volt. This my second lease in two weeks. First one didn't have the LCA on the program lease. So I wasn't happy. But Chris Callari made it good with me and ended up very happy. Got a brand new volt and they split the difference from the program. Payment was only 30.00 more a month. They were all very nice especially Chris. More
by deborahrozzi20
Employees Worked With
John Brest, Chris Callari
October 10, 2018
Frustrating Known issue presents itself 2 months after warranty expires (documented but no recall). 5 cars bought in the last 2 years. Service could not care le Known issue presents itself 2 months after warranty expires (documented but no recall). 5 cars bought in the last 2 years. Service could not care less. No warranty coverage. More
by Mike G
Employees Worked With
Don't remember
October 10, 2018
20 point check is a joke I brought my van in for an oil change and their 20 point check. I specially told them I was hearing a noise up front. They said everything was fine. I I brought my van in for an oil change and their 20 point check. I specially told them I was hearing a noise up front. They said everything was fine. I went up the road to Goodyear, they checked it out. The drivers side strut was completely shot, fluid everywhere. More
by TWIDMAN0
Employees Worked With
New kid at the oil change counter
October 10, 2018
My Bob Johnson experience. Zach and all the people at Bob Johnson were excellent in the lease of my Cruz. Their customer focus was evident in the process of making the leasing Zach and all the people at Bob Johnson were excellent in the lease of my Cruz. Their customer focus was evident in the process of making the leasing process very easy and enjoyable. More
by Jcravotta
Employees Worked With
John Brest, Zachary Lavalley
October 10, 2018
Positive I came to Bob Johnson’s by recommendation from a friend. Steve was very gracious and helped me to get the best deal on my new car since I had gotten a I came to Bob Johnson’s by recommendation from a friend. Steve was very gracious and helped me to get the best deal on my new car since I had gotten a rotten ‘deal’ from another dealership. More
by Vickisue17
Employees Worked With
Eric Pappert, Steve York, Giavanna Gingello
October 10, 2018
2019 Equinox Chris Callari is very professional and knowledgeable. We have leased 6 vehicles from him over the years. He takes the time to listen to your needs. Chris Callari is very professional and knowledgeable. We have leased 6 vehicles from him over the years. He takes the time to listen to your needs. We have also referred a number of friends to him. He is always very pleasant and we will continue to work with Chris in the future. The "Nerd Squad" was also very helpful in setting up our On-Star and answered questions about Car Play, etc. More
by lauraiodice62@gmail.com
Employees Worked With
Chris Callari
