
Bob Johnson Chevrolet
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Quick! Less than a hour! Inspection. Walk with a cane and they parked my vehicle right out front me. Very courteous. Waiting room is great. Good coffee! Always friendly servic Inspection. Walk with a cane and they parked my vehicle right out front me. Very courteous. Waiting room is great. Good coffee! Always friendly service! More
Customer service that goes beyond what is expected I was having a hard time communicating with another Bob Johnson dealership. Chris made sure I was taken care of and other service members were constan I was having a hard time communicating with another Bob Johnson dealership. Chris made sure I was taken care of and other service members were constantly keeping me updated on the progress of my service. Chris did whatever he could to turn a frustrating situation into a pleasant one! More
Simple process My experience was low stress. The whole process went very smoothly. There was no pressure. Everything was all taken care of by the dealership, incl My experience was low stress. The whole process went very smoothly. There was no pressure. Everything was all taken care of by the dealership, including insurance transfer. More
Everyone was eager to provide us with a positive experience! All of the Bob Johnson team members led by our salesman/lease consultant, Bert Marlatt, helped make leasing an automobile an exceptionally pleasant an All of the Bob Johnson team members led by our salesman/lease consultant, Bert Marlatt, helped make leasing an automobile an exceptionally pleasant and positive experience! Our new 2019 Equinox is the 6th Chevy we've either purchased or leased at Bob Johnson over the years. Our trust relationship with Bert, his desire to help put is into a vehicle tailored to our needs and Bob Johnson's commitment to service keep us coming back! More
Lease of a 2018 Volt The entire process of leasing the Chevy Volt was made easy from test drive to selection to purchase. There was no “pressure” sales pitch. I would reco The entire process of leasing the Chevy Volt was made easy from test drive to selection to purchase. There was no “pressure” sales pitch. I would recommend Bob Johnson Chevrolet on Ridge Rd in Greece for anyone purchasing a Chevy. More
Great sales and service. Adam took the time to explain features. I had to go back for a problem with the bed liner. They replaced it while I waited. All around great experienc Adam took the time to explain features. I had to go back for a problem with the bed liner. They replaced it while I waited. All around great experience. More
Top Flight Service I’ve been working with Dan Hembold in service for years, I wouldn’t work with anyone else. He’s earned my trust by making honest recommendations. Than I’ve been working with Dan Hembold in service for years, I wouldn’t work with anyone else. He’s earned my trust by making honest recommendations. Thank you for the great service. More
ratings of service center The service center is friendly, helpful, and I have always been very satisfied with any service that has had to been done on previous cars. This is o The service center is friendly, helpful, and I have always been very satisfied with any service that has had to been done on previous cars. This is our second lease car from Bob Johnson's but years ago did buy a car and the service all around has and is excellent. I'm so sorry that I do not remember any of the people in service that has taken care of us and we have not had our present car in for service yet. More
VERY disappointed poor customer service Service department hung up on me while making an appointment. Put damaged part on new car, had to service again. Service manager doesn't return my ca Service department hung up on me while making an appointment. Put damaged part on new car, had to service again. Service manager doesn't return my calls. More
Great people Came in to order then pick up accessory items with Chevy Rewards credit. Everyone was great and I was treated well. Very clean and efficient facility. Came in to order then pick up accessory items with Chevy Rewards credit. Everyone was great and I was treated well. Very clean and efficient facility. More