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Bob Johnson Chevrolet

Rochester, NY

4.4
2,880 Reviews
Thank you for visiting Bob Johnson Chevrolet, the areas #1 Chevrolet dealer. Bob Johnson Chevrolet is the best place to get a new or used car, truck or SUV. With over 1,300 vehicles available, we have the largest inventory in Rochester, NY. We pride ourselves on never losing a sale over price and for being kind courteous people who really care about our customers. Your satisfaction is our highest priority, thank you for trusting us with your sales and service.
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1271 Ridge Rd W

Rochester, NY

14615

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Showing 2,880 reviews

September 30, 2018

Quick! Less than a hour! Inspection. Walk with a cane and they parked my vehicle right out front me. Very courteous. Waiting room is great. Good coffee! Always friendly servic More

by GRANT220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Codd
September 29, 2018

Customer service that goes beyond what is expected I was having a hard time communicating with another Bob Johnson dealership. Chris made sure I was taken care of and other service members were constan More

by Stephanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Codd
September 28, 2018

Simple process My experience was low stress. The whole process went very smoothly. There was no pressure. Everything was all taken care of by the dealership, incl More

by mswol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Bosek-Sills
September 28, 2018

Everyone was eager to provide us with a positive experience! All of the Bob Johnson team members led by our salesman/lease consultant, Bert Marlatt, helped make leasing an automobile an exceptionally pleasant an More

by Counselor, John 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Marlatt, George Sarkis, Dylan Love
September 28, 2018

Lease of a 2018 Volt The entire process of leasing the Chevy Volt was made easy from test drive to selection to purchase. There was no “pressure” sales pitch. I would reco More

by Larrym
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Bittner, Peter Montante, George Sarkis, Lenny Zaccaglino
September 27, 2018

Great sales and service. Adam took the time to explain features. I had to go back for a problem with the bed liner. They replaced it while I waited. All around great experienc More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Sarkis, Dustin Jewell
September 27, 2018

Top Flight Service I’ve been working with Dan Hembold in service for years, I wouldn’t work with anyone else. He’s earned my trust by making honest recommendations. Than More

by JDANGELO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Helmbold
September 27, 2018

ratings of service center The service center is friendly, helpful, and I have always been very satisfied with any service that has had to been done on previous cars. This is o More

by AKOSEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Bittner
September 27, 2018

VERY disappointed poor customer service Service department hung up on me while making an appointment. Put damaged part on new car, had to service again. Service manager doesn't return my ca More

by theresah.shi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George Sarkis, Damon Brown
Sep 28, 2018 -

Bob Johnson Chevrolet responded

I am sorry to hear about this experience. Please feel free to call in and ask for Mat so that we can make things right.

September 27, 2018

Great people Came in to order then pick up accessory items with Chevy Rewards credit. Everyone was great and I was treated well. Very clean and efficient facility. More

by dhandydave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Glade, parts, Dan Helmbold
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