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Bob Johnson Chevrolet
Rochester, NY
2,880 Reviews
Thank you for visiting Bob Johnson Chevrolet, the areas #1 Chevrolet dealer. Bob Johnson Chevrolet is the best place to get a new or used car, truck or SUV. With over 1,300 vehicles available, we have the largest inventory in Rochester, NY. We pride ourselves on never losing a sale over price and for being kind courteous people who really care about our customers. Your satisfaction is our highest priority, thank you for trusting us with your sales and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,880 reviews
September 27, 2018
Satisfied customer The team goes above any beyond for thier customers. I always leave knowing I got the best deal and the best price. 100% satisfied again. The team goes above any beyond for thier customers. I always leave knowing I got the best deal and the best price. 100% satisfied again. More
by Jcca1127
Employees Worked With
Carol Harrington, George Sarkis, Dylan Love
September 27, 2018
Very thankful for the service Great place to buy or lease car, nice people, very helpful to me in every way possible 👌 the guy take time to explain, show me what I come here for, Great place to buy or lease car, nice people, very helpful to me in every way possible 👌 the guy take time to explain, show me what I come here for, thanks again 👌 More
by santisouk
Verified CustomerEmployees Worked With
Bert Marlatt
September 27, 2018
Exceeds expectations My husband and I have now leased three vehicles from Bob Johnson's since 2015. We plan to continue leasing from Bob Johnson's in the future. My husband and I have now leased three vehicles from Bob Johnson's since 2015. We plan to continue leasing from Bob Johnson's in the future. More
by MINDYJM39
Employees Worked With
Benny Cannavino, George Sarkis
September 27, 2018
I have never had such a terrible experience here till now! They were supposed to do my routine maintenance and oil change on my car. I scheduled an appt. That still took an hour and 20 min which is ridiculous! They were supposed to do my routine maintenance and oil change on my car. I scheduled an appt. That still took an hour and 20 min which is ridiculous! While sitting in the waiting room it smelled so moldy and there was a constant mold smell blowing at me. When they were done with my car they left it on the side of the building where the rest of the cars that are getting maintenance are parked. I had to set the alarm off to find it. My seat had blue plastic left on it and a tag left hanging from the mirror. They didnt change out my oil change sticker. They didn't switch the tire pressure sensors that they had incorrect from the last visit that I told them to fix. They gave me a paper to sign with what they did at the end. They say they topped off all fluids which included windshield wiper fluid but they didn't. My wind shield wiper fluid was still completely empty so who knows what other fluids they didn't bother to check. Absolutely terrible service! Not related to this I worked with Darwin to get this car. He is also terrible and after selling me the car he never returned my calls or texts regarding it.. like he made the sale and then didn't care. More
by MDERLETH009
Employees Worked With
Darwin Morillo
September 27, 2018
Nice Experience Over all a good buying experience.... very pleased. Nate did a great job and I’m satisfied with all aspects of my purchase from Bob Johnson Over all a good buying experience.... very pleased. Nate did a great job and I’m satisfied with all aspects of my purchase from Bob Johnson More
by maprevite
Employees Worked With
Nate Bosek-Sills
September 26, 2018
Great Experience I had been to other dealers looking for vehicles so I had recent experiences with others to compare. Dan not only was friendly and welcoming, but sha I had been to other dealers looking for vehicles so I had recent experiences with others to compare. Dan not only was friendly and welcoming, but shared information on the dealership as well as expertise on the vehicle itself. He was patient in teaching me how to learn the features I’ve never used. I appreciated his professionalism and support a great deal. More
by jalexander3372
Employees Worked With
Hannah was very nice and helpful!, Dan Hovsepian
September 26, 2018
Oil Change and tire rotation I didn't have an appointment but they got me in and everything was completed within 2 hours. They were very efficient. I was even offered shuttle serv I didn't have an appointment but they got me in and everything was completed within 2 hours. They were very efficient. I was even offered shuttle service if I didn't want to wait there More
by MPALUMB1
Employees Worked With
Steve Kerr
September 26, 2018
Best auto dealership ever! Nick was very easy to work with. Took care of everything for me. I will definately be going back!! Professional, knowledgeable, courteous, friendly an Nick was very easy to work with. Took care of everything for me. I will definately be going back!! Professional, knowledgeable, courteous, friendly and treated me like family More
by n_smutz
Employees Worked With
Nick Guidice
September 26, 2018
Unbearable My clutch pedal was not rebounding after being depressed. I purchased an extentended warranty and a claim was filed by Dan for the work. The claim w My clutch pedal was not rebounding after being depressed. I purchased an extentended warranty and a claim was filed by Dan for the work. The claim was originally denied because the company was told that I needed a new clutch. The breakdown reveal that throw out bearing was cause of failure, and should be covered by warranty. Dan persisted along with me to try to get work covered and warranty company paid a partial payment. Dan helped as much as he could, and it took over 3 weeks to try to get the repairs covered. It still cost me approximately $1800 after discounts and warranty payment. More
by pimaercj
Employees Worked With
Dan Helmbold
September 26, 2018
double dip i had work done about two wks ago.i was told that i needed 2 different repairs done. i had 1 done because i didn't have enough money to pay for both.t i had work done about two wks ago.i was told that i needed 2 different repairs done. i had 1 done because i didn't have enough money to pay for both.the problem is i just got a e-mail from the service dept.and on this estimate is a charge for diagnostics $135.00 how can they charge me twice when they all ready did the diagnostic's??????this called a double dip charging twice for the same work More
by SARGE14615
Employees Worked With
Christopher Codd
