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Bob Johnson Chevrolet
Rochester, NY
2,885 Reviews
Thank you for visiting Bob Johnson Chevrolet, the areas #1 Chevrolet dealer. Bob Johnson Chevrolet is the best place to get a new or used car, truck or SUV. With over 1,300 vehicles available, we have the largest inventory in Rochester, NY. We pride ourselves on never losing a sale over price and for being kind courteous people who really care about our customers. Your satisfaction is our highest priority, thank you for trusting us with your sales and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,885 reviews
September 27, 2018
ratings of service center The service center is friendly, helpful, and I have always been very satisfied with any service that has had to been done on previous cars. This is o The service center is friendly, helpful, and I have always been very satisfied with any service that has had to been done on previous cars. This is our second lease car from Bob Johnson's but years ago did buy a car and the service all around has and is excellent. I'm so sorry that I do not remember any of the people in service that has taken care of us and we have not had our present car in for service yet. More
by AKOSEL
Verified CustomerEmployees Worked With
Sean Bittner
September 27, 2018
VERY disappointed poor customer service Service department hung up on me while making an appointment. Put damaged part on new car, had to service again. Service manager doesn't return my ca Service department hung up on me while making an appointment. Put damaged part on new car, had to service again. Service manager doesn't return my calls. More
by theresah.shi
Employees Worked With
George Sarkis, Damon Brown
September 27, 2018
Great people Came in to order then pick up accessory items with Chevy Rewards credit. Everyone was great and I was treated well. Very clean and efficient facility. Came in to order then pick up accessory items with Chevy Rewards credit. Everyone was great and I was treated well. Very clean and efficient facility. More
by dhandydave
Employees Worked With
Mike Glade, parts, Dan Helmbold
September 27, 2018
Great sales and service. Adam took the time to explain features. I had to go back for a problem with the bed liner. They replaced it while I waited. All around great experienc Adam took the time to explain features. I had to go back for a problem with the bed liner. They replaced it while I waited. All around great experience. More
by Bob
Employees Worked With
George Sarkis, Dustin Jewell
September 27, 2018
Top Flight Service I’ve been working with Dan Hembold in service for years, I wouldn’t work with anyone else. He’s earned my trust by making honest recommendations. Than I’ve been working with Dan Hembold in service for years, I wouldn’t work with anyone else. He’s earned my trust by making honest recommendations. Thank you for the great service. More
by JDANGELO1
Employees Worked With
Dan Helmbold
September 27, 2018
Satisfied customer The team goes above any beyond for thier customers. I always leave knowing I got the best deal and the best price. 100% satisfied again. The team goes above any beyond for thier customers. I always leave knowing I got the best deal and the best price. 100% satisfied again. More
by Jcca1127
Employees Worked With
Carol Harrington, George Sarkis, Dylan Love
September 27, 2018
Very thankful for the service Great place to buy or lease car, nice people, very helpful to me in every way possible 👌 the guy take time to explain, show me what I come here for, Great place to buy or lease car, nice people, very helpful to me in every way possible 👌 the guy take time to explain, show me what I come here for, thanks again 👌 More
by santisouk
Employees Worked With
Bert Marlatt
September 27, 2018
Exceeds expectations My husband and I have now leased three vehicles from Bob Johnson's since 2015. We plan to continue leasing from Bob Johnson's in the future. My husband and I have now leased three vehicles from Bob Johnson's since 2015. We plan to continue leasing from Bob Johnson's in the future. More
by MINDYJM39
Employees Worked With
Benny Cannavino, George Sarkis
September 27, 2018
I have never had such a terrible experience here till now! They were supposed to do my routine maintenance and oil change on my car. I scheduled an appt. That still took an hour and 20 min which is ridiculous! They were supposed to do my routine maintenance and oil change on my car. I scheduled an appt. That still took an hour and 20 min which is ridiculous! While sitting in the waiting room it smelled so moldy and there was a constant mold smell blowing at me. When they were done with my car they left it on the side of the building where the rest of the cars that are getting maintenance are parked. I had to set the alarm off to find it. My seat had blue plastic left on it and a tag left hanging from the mirror. They didnt change out my oil change sticker. They didn't switch the tire pressure sensors that they had incorrect from the last visit that I told them to fix. They gave me a paper to sign with what they did at the end. They say they topped off all fluids which included windshield wiper fluid but they didn't. My wind shield wiper fluid was still completely empty so who knows what other fluids they didn't bother to check. Absolutely terrible service! Not related to this I worked with Darwin to get this car. He is also terrible and after selling me the car he never returned my calls or texts regarding it.. like he made the sale and then didn't care. More
by MDERLETH009
Employees Worked With
Darwin Morillo
September 27, 2018
Nice Experience Over all a good buying experience.... very pleased. Nate did a great job and I’m satisfied with all aspects of my purchase from Bob Johnson Over all a good buying experience.... very pleased. Nate did a great job and I’m satisfied with all aspects of my purchase from Bob Johnson More
by maprevite
Employees Worked With
Nate Bosek-Sills
