Bob Johnson Chevrolet
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Great salesman and great place to lease a Trax. Always trouble free dealing with Bob Johnson's and his salesman, Steve York. I know I can get the best price on a lease than other dealerships. Will a Always trouble free dealing with Bob Johnson's and his salesman, Steve York. I know I can get the best price on a lease than other dealerships. Will always return to this dealership. More
Friendly service, easy to book and overall great appointment Made an appointment with friendly staff member (Steve) and dropped the car off for an oil change. The whole staff was smiling and friendly. The car Made an appointment with friendly staff member (Steve) and dropped the car off for an oil change. The whole staff was smiling and friendly. The car was taken in instantly and I was out of the office within about 2 minutes. Received a follow-up message when the car was done (oil change) and picked it up without any wait. Thanks to Steve and everyone at Bob Johnson’s for the great experience. Couldn’t be easier... More
Customer service that goes beyond what is expected I was having a hard time communicating with another Bob Johnson dealership. Chris made sure I was taken care of and other service members were constan I was having a hard time communicating with another Bob Johnson dealership. Chris made sure I was taken care of and other service members were constantly keeping me updated on the progress of my service. Chris did whatever he could to turn a frustrating situation into a pleasant one! More
Lease of a 2018 Volt The entire process of leasing the Chevy Volt was made easy from test drive to selection to purchase. There was no “pressure” sales pitch. I would reco The entire process of leasing the Chevy Volt was made easy from test drive to selection to purchase. There was no “pressure” sales pitch. I would recommend Bob Johnson Chevrolet on Ridge Rd in Greece for anyone purchasing a Chevy. More
Simple process My experience was low stress. The whole process went very smoothly. There was no pressure. Everything was all taken care of by the dealership, incl My experience was low stress. The whole process went very smoothly. There was no pressure. Everything was all taken care of by the dealership, including insurance transfer. More
Everyone was eager to provide us with a positive experience! All of the Bob Johnson team members led by our salesman/lease consultant, Bert Marlatt, helped make leasing an automobile an exceptionally pleasant an All of the Bob Johnson team members led by our salesman/lease consultant, Bert Marlatt, helped make leasing an automobile an exceptionally pleasant and positive experience! Our new 2019 Equinox is the 6th Chevy we've either purchased or leased at Bob Johnson over the years. Our trust relationship with Bert, his desire to help put is into a vehicle tailored to our needs and Bob Johnson's commitment to service keep us coming back! More
VERY disappointed poor customer service Service department hung up on me while making an appointment. Put damaged part on new car, had to service again. Service manager doesn't return my ca Service department hung up on me while making an appointment. Put damaged part on new car, had to service again. Service manager doesn't return my calls. More
ratings of service center The service center is friendly, helpful, and I have always been very satisfied with any service that has had to been done on previous cars. This is o The service center is friendly, helpful, and I have always been very satisfied with any service that has had to been done on previous cars. This is our second lease car from Bob Johnson's but years ago did buy a car and the service all around has and is excellent. I'm so sorry that I do not remember any of the people in service that has taken care of us and we have not had our present car in for service yet. More
Nice Experience Over all a good buying experience.... very pleased. Nate did a great job and I’m satisfied with all aspects of my purchase from Bob Johnson Over all a good buying experience.... very pleased. Nate did a great job and I’m satisfied with all aspects of my purchase from Bob Johnson More
Exceeds expectations My husband and I have now leased three vehicles from Bob Johnson's since 2015. We plan to continue leasing from Bob Johnson's in the future. My husband and I have now leased three vehicles from Bob Johnson's since 2015. We plan to continue leasing from Bob Johnson's in the future. More

