
Bob Johnson Chevrolet
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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great service as always we always have great service at bob Johnson everyone is friendly and helpful and know what they are doing that why we keep returning to the dealer for we always have great service at bob Johnson everyone is friendly and helpful and know what they are doing that why we keep returning to the dealer for all our needs More
Excellent Salesman Benny Cannabino and finance manager Mr Sarkis were both very professional and knowledgeable and both contacted me since my sale to check and Salesman Benny Cannabino and finance manager Mr Sarkis were both very professional and knowledgeable and both contacted me since my sale to check and see if I had any questions I give them 5 stars This is my 2nd car at this dealership Service is excellent it is my dealer of choice More
Overall good experience! Glad to have made my purchase from bob Johnson, Benny in sales was great he worked with me and made me feel confident in my purchasing my truck. Glad to have made my purchase from bob Johnson, Benny in sales was great he worked with me and made me feel confident in my purchasing my truck. More
Customers Firat All the staff at Bob Johson is always helpful and professional. Whether it be for sales, service or general support I am always treated wonderful! Ev All the staff at Bob Johson is always helpful and professional. Whether it be for sales, service or general support I am always treated wonderful! Everyone is helpful and friendly. I will not go anywhere else to purchase a vehicle or even get an oil change. The showroom is comfortable and clean. It's an enjoyable experience. I have always hated dealing with Sales people, but Bert Marlatt makes the experience great!! I actually enjoyed it! The finance process with George was quick and easy. Dustin did a really great job showing me all the new fancy features of the vehicle. I walked away totally understand how to use them all. More
Good experience No problems , I would buy from them again! , They were prompt with the appointments I had with them. They seemed very busy so they must be doing somet No problems , I would buy from them again! , They were prompt with the appointments I had with them. They seemed very busy so they must be doing something right More
New 2018 Equinox All went well we are on the road with our new car and we even got a useless $200 black bow tie emblem OH well!! All went well we are on the road with our new car and we even got a useless $200 black bow tie emblem OH well!! More
good and bad points I love the convenience and the hours - but.... I made an appointment for an oilchange and arrived on time and a "walk in" was taken ahead of me who I love the convenience and the hours - but.... I made an appointment for an oilchange and arrived on time and a "walk in" was taken ahead of me who said she had no appointment and also wanted an oil change. so why should I make appointments? I can go to Valvoline and be in/out in less than 1/2 hr w/o an appointment. while going to Bob's although convenient - I don't see the advantage when I'm waiting 1 1/2 hrs for my oil change. I'm thinking maybe I'll only use Bob's for more major work instead. I like the place - but don't see time saving involved here.... thanks amanda More
Change oil & tires rotating I was upset that your technician did not rotate my tires during changing oil because I marked yellow on sides of tires in front should rotating front I was upset that your technician did not rotate my tires during changing oil because I marked yellow on sides of tires in front should rotating front to rear? Why? The manager did take care of my situation thanks DaVe More
Repair for their mistake Went in for an oil change and had to have my oil pan replaced because they stripped out the drain plug. Of course it wasn’t their fault but they are t Went in for an oil change and had to have my oil pan replaced because they stripped out the drain plug. Of course it wasn’t their fault but they are the only ones that used the drain plug since I’ve owned the car for almost 3 years. The told me it was because the car was so old, it’s a 2014. Take it for what’s its worth. More
Very professional, friendly, knowledgeable Whole experience was excellent from beginning to end. Very knowledgeable staff, very easy to deal with, very friendly. Would highly recommend to fam Whole experience was excellent from beginning to end. Very knowledgeable staff, very easy to deal with, very friendly. Would highly recommend to family and friends and will be back again in the future! More