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Bob Johnson Chevrolet
Rochester, NY
2,883 Reviews
Thank you for visiting Bob Johnson Chevrolet, the areas #1 Chevrolet dealer. Bob Johnson Chevrolet is the best place to get a new or used car, truck or SUV. With over 1,300 vehicles available, we have the largest inventory in Rochester, NY. We pride ourselves on never losing a sale over price and for being kind courteous people who really care about our customers. Your satisfaction is our highest priority, thank you for trusting us with your sales and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,883 reviews
September 23, 2018
Awesome place They take care of me each and every time I do business with them. You’re not just a walking dollar sign like other businesses look at you like. I have They take care of me each and every time I do business with them. You’re not just a walking dollar sign like other businesses look at you like. I have fought with down and spurr both dealers sucked compared to bob Johnson’s especially when I had an issue with my Chevy cruze I naught from spurr Chevy. Twice it was sent for a transmission leak and came back not fixed. Bob Johnson’s found it within an hour of dropping it off and had it fixed within two days. You guys rock keep it up reason you’re number 1 More
by ADAMSCARLET
Verified CustomerEmployees Worked With
Andrew Bisig, Jamalle Cade, Christopher Codd, Dan Helmbold, Steve Kerr, Paul Palmgreen, Kirstin Perry, Christopher Sherlock
September 23, 2018
Great experiences Bob Johnson helped me work with General Motors to investigate manufacturer & warrenty issues. They provided me a vehicle for the entire duration. They Bob Johnson helped me work with General Motors to investigate manufacturer & warrenty issues. They provided me a vehicle for the entire duration. They did the work, stayed in touch, and earbed a bew checy customer. More
by DWPESCIRLLO
Employees Worked With
Christopher Codd, Brady Schultz
September 23, 2018
Great experience Very friendly and very fast service. Bought my car somewhere else and you guys crush their service department. Will be getting car serviced with you g Very friendly and very fast service. Bought my car somewhere else and you guys crush their service department. Will be getting car serviced with you guys from now on More
by Civics
Employees Worked With
Jamalle Cade
September 23, 2018
Wonderful experiences with Bob Johnson Chevrolet I was given a good deal on a new car and worked with a very nice salesman - Bert Marlatt. My new car was nice but it didn't drive like my previous ca I was given a good deal on a new car and worked with a very nice salesman - Bert Marlatt. My new car was nice but it didn't drive like my previous car which was a Nissan. I thought that was why. I went to Bob Johnson for an oil change. They fixed the problem without me even mentioning it and my car drives beautifully now! More
by DS14671S
Employees Worked With
Doris at desk - 5 stars, Bert Marlatt, George Sarkis
September 22, 2018
Equinox Lease Leasing with Frank was an excellent experience. I went to two other dealerships and I’m confident that I got the best deal at Bob Johnson. I am very Leasing with Frank was an excellent experience. I went to two other dealerships and I’m confident that I got the best deal at Bob Johnson. I am very happy with my new Equinox and have since recommended Frank and Bob Johnson to my Frienss. More
by camp_michelle
Employees Worked With
Frank Destefano, Peter Montante
September 22, 2018
Work not satisfactory Brought my car in for oil change and tire rotation. Specifically asked service rep if they would check air pressure in all tires. He told me yes that Brought my car in for oil change and tire rotation. Specifically asked service rep if they would check air pressure in all tires. He told me yes that they always do this. The next day my warning for low tire pressure Came on showing all tires were low. All at 28 except one that was 27. Recommended tire pressure is 35. Because weather temp had changed to much cooler, I waited till next day when it was warmer to see if warning still on. It was. All tires were at 27 and 28. My husband checked with tire gauge and it also read 27 and 28. So I can’t count on your service dept to do what they say or to return car to me with no safety issues. I called the following day and Steve was not available and woman who answered not particularly engaged with me. I was in management for 24 years and my advice is to Always apologize to customer. In fact apologize a few times. Amazing how that can diffuse almost any situation. And then of course follow up with a phone call back to customer. More
by MJROOT52
Employees Worked With
Steve Kerr
September 22, 2018
Very happy- Joey G was awesome Great experience, would definitely recommend to others. Joey Grimshaw was super helpful! I had gone to other dealerships where I left feeling uneasy b Great experience, would definitely recommend to others. Joey Grimshaw was super helpful! I had gone to other dealerships where I left feeling uneasy but at Bob Johnson I felt great after. Dustin was very helpful at the end by showing me the inside of the car. Nate Bosek-Sillss was also a super welcoming face at Bob Johnson. More
by Efreese321
Employees Worked With
Joeseph Grimshaw, Dustin Jewell
September 22, 2018
Excellent people, excellent place! All employees that I worked with were very kind, attentive and helpful! I got a great car for a great price and am very happy with how everything turn All employees that I worked with were very kind, attentive and helpful! I got a great car for a great price and am very happy with how everything turned out. More
by aacke2
Employees Worked With
Jadwin Hart, Anne Lakis, Dustin Jewell
September 21, 2018
Bob Johnson's always comes through for us. Everyone seemed eager to get us into the vehicle we wanted. We have bought other vehicles from Bob Johnson's and we always feel comfortable working w Everyone seemed eager to get us into the vehicle we wanted. We have bought other vehicles from Bob Johnson's and we always feel comfortable working with that staff. More
by epotter0
Employees Worked With
John Brest, Benjamin Collichio, Rich Held
September 21, 2018
Fast and pleasant!!!! Ray was very friendly. He took his time explaining all of my options! He explained in detail every step. I was very impressed an will refer my family Ray was very friendly. He took his time explaining all of my options! He explained in detail every step. I was very impressed an will refer my family and friends to him for future purchases!! More
by Keya B
Employees Worked With
Ray Mitchell
