Bob Johnson Chevrolet

Customer-first service From the second I logged website to check out their inventory, through driving home in my brand new car, every step was easy, fun, hassle free, and ca From the second I logged website to check out their inventory, through driving home in my brand new car, every step was easy, fun, hassle free, and calming. The website was easy to use, the option to alter terms to build an affordable monthly payment with the online calculator was exceptional, I wasn't jumped by 80 salesman looking for their next comission. I was goven the space I needed to either look around at their HUGE lot, or go inside. We met with Mason, who never made me feel rushed or pressured to make a decision. He Listened to my situation and what I was looking for and didn't do what most sales people do; he didn't speak only to my husband (I can not emphasize how big a deal this is as a woman). He suggested a car i had seen online and gave me the rundown on its features before giving me the keys for a testdrive. He rode along and explained in more detail the features and how to navigate the infotainment (first hitech car for me). He asked about comfort levels and if there was anything I didn't like (presumably to gauge what alternative vehicles might work better if I was dissatisfied with). But the car was amazing. I didn't even miss the console and overhead storage I'd had in my old car. We talked about financing and buyers perks (ohmygod so many perks) and extended warranties and rebates. I can't think of anything they left out or didn't explain thoroughly. I had to come back with plates and title and they even made sure to switch my insurance over for me (I almost forgot - and then couldn't get the info when i tried to reach my agent). When I came back eith my stuff, they walked me through every document, verified all my information, explained more perks, and then walked me through setting up and linking devices and apps. Everyone was sweet, kind, patient, and smiling. I will unabashedly recommend them to everyone. Great team of people. Great service. Great car. Thank you!!! More

Just "The Best" The best sales people, the best cars, the best deals! They are amazing! We bought all of our three cars from Bob Johnson Chevrolet at Ridge Rd. in Roc The best sales people, the best cars, the best deals! They are amazing! We bought all of our three cars from Bob Johnson Chevrolet at Ridge Rd. in Rochester, NY. More

Have not had a need to use Only had car 2 wks. Already filled this out.,But I was extremely pleased with service from begin to end. I have already recommended to family and friends. Thank You Already filled this out.,But I was extremely pleased with service from begin to end. I have already recommended to family and friends. Thank You More

Great experience Sean did a great job explaining everything and was very helpful. I am going to send my mother in law over when her lease is up. Sean did a great job explaining everything and was very helpful. I am going to send my mother in law over when her lease is up. More

Always a great experience This is our 2nd vehicle purchased working within Joey Grimshaw. Will come back when it’s time for a other vehicle. Great to work with This is our 2nd vehicle purchased working within Joey Grimshaw. Will come back when it’s time for a other vehicle. Great to work with More

Very easy and proffesional These people at Bob Johnson Chevrolet made car buying simple, they earned my business, they we're polite, proffesional and very friendly, everyone at These people at Bob Johnson Chevrolet made car buying simple, they earned my business, they we're polite, proffesional and very friendly, everyone at the Dealership More

Straight to the point no BS I worked with the dealership before and had bad experience with the service dept. But I must say the sales department is awesome. I told them what I w I worked with the dealership before and had bad experience with the service dept. But I must say the sales department is awesome. I told them what I was looking for and I was on budget I was considering used but the price of new was fairly close so I ended up buying new. The sales rep Johnathan my wife and I sat down worked out numbers first as I wanted to then see the truck drove it loved it bought it BOOM no pushy oh let’s drive it first and see what u think. I wanted numbers first to then see the truck and not buy it cause I loved It. I hope there service dept improved also because sales killed it on experience and will definitely buy again. More

New purchase Outstanding sales and technical service offered on our new purchase. Anne, Buddy did everything possible to keep the price affordable after consideri Outstanding sales and technical service offered on our new purchase. Anne, Buddy did everything possible to keep the price affordable after considering a Ford Explorer as another purchase option. I was hoping to stay with GM products and they were able to bring the vehicle to a competitive and affordable price. Dylan went through the features very thourouly and effectively. More

New lease Excellent service and extremely through and knowledgeable in all areas. Took time and care to ensure I understood all options available to me. Explai Excellent service and extremely through and knowledgeable in all areas. Took time and care to ensure I understood all options available to me. Explained everything More

Easy and Quick! This was my first time leasing a vehicle of my own and Bob Johnson made the process extremely easy and simple for me! I was able to do a lot of the ne This was my first time leasing a vehicle of my own and Bob Johnson made the process extremely easy and simple for me! I was able to do a lot of the negotiation online with a Salesman so when I came in we already had the majority of negotiating settled. I was in and out in an hour and came back a few days later to pick up my new vehicle. I had a great experience and would highly recommend this dealer! More