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Bob Johnson Chevrolet
Rochester, NY
2,880 Reviews
Thank you for visiting Bob Johnson Chevrolet, the areas #1 Chevrolet dealer. Bob Johnson Chevrolet is the best place to get a new or used car, truck or SUV. With over 1,300 vehicles available, we have the largest inventory in Rochester, NY. We pride ourselves on never losing a sale over price and for being kind courteous people who really care about our customers. Your satisfaction is our highest priority, thank you for trusting us with your sales and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,880 reviews
September 16, 2018
Great experience My truck was done when they said it would be. Friendly staff. Great experience, I would recommend my friends and family to bob Johnson for service and My truck was done when they said it would be. Friendly staff. Great experience, I would recommend my friends and family to bob Johnson for service and sales More
by DLUCE79
Verified CustomerEmployees Worked With
Andrew Bisig
September 16, 2018
good service bad price Good service, friendly reps, clean establishment, timely work done with professionalism. Price was shocking when it came time to pay. Was informed Good service, friendly reps, clean establishment, timely work done with professionalism. Price was shocking when it came time to pay. Was informed that labor rate was $130 per hour. More
by edmundbryant@ymail.com
Employees Worked With
Andrew Bisig
September 16, 2018
New lease Great price and experience. Andy worked hard to get my daughter what she wanted. We won’t go to anyone else. I plan on another new lease in the com Great price and experience. Andy worked hard to get my daughter what she wanted. We won’t go to anyone else. I plan on another new lease in the coming months. More
by KRISTEN.ERIN_818
Employees Worked With
Andy Stewart
September 16, 2018
Good Organization Good staff, worked well with us. Friendly and curtious. Excellent service. Thats why we are repeat customers and intend to coninue in the future. Joe Good staff, worked well with us. Friendly and curtious. Excellent service. Thats why we are repeat customers and intend to coninue in the future. Joey Grimshaw is a fine young man and attentive to his clients needs and pricing. More
by BCastle
Employees Worked With
Joeseph Grimshaw, George Sarkis
September 16, 2018
Great service Had a flat tire in the morning. Filled it with air ,still slow leak. Drove to dealer and fixed it within a couple hours. Offered shuttle back to work. Had a flat tire in the morning. Filled it with air ,still slow leak. Drove to dealer and fixed it within a couple hours. Offered shuttle back to work. Very friendly. More
by SANDYWELLS75
Employees Worked With
Carol Harrington
September 16, 2018
Above & beyond expectations The whole sales team Matt Jewell,Anthony Suttera,Dustin Jewell &Dean all went to great lengths to be sure they found what I was looking for,extremely The whole sales team Matt Jewell,Anthony Suttera,Dustin Jewell &Dean all went to great lengths to be sure they found what I was looking for,extremely professional,courteous,friendly Amazing experience!Highly recommend going there More
by Yep2019
Employees Worked With
Matt Jewell , George Sarkis, Anthony Suttera, Dustin Jewell
September 15, 2018
Great I have been dealing with Bob Johnson Chevrolet for 28 years, and with the best sales rep: Anne Lakis. Her expertise is 2nd to none. She was able to lo I have been dealing with Bob Johnson Chevrolet for 28 years, and with the best sales rep: Anne Lakis. Her expertise is 2nd to none. She was able to locate the EXACT Equinox I wanted. I have recommended numerous people to her, and they always go back to her. I have never had any problems with the service dept. And when I picked up my car, they took the time to explain the latest technology to me. Overall I give Bob Johnson a A PLUS rating. More
by Jackson man
Employees Worked With
Jamalle Cade, Dan Helmbold, Anne Lakis, Christopher Sherlock
September 15, 2018
ALWAYS A PLEASANT EXPERIENCE NEEDED A NEW LEASE..WAS IN AND OUT WITHIN AN HOUR AND CAR WAS READY FOR PICKUP BY 5PM..FAIR PRICING AND TERMS AS USUAL.. NEEDED A NEW LEASE..WAS IN AND OUT WITHIN AN HOUR AND CAR WAS READY FOR PICKUP BY 5PM..FAIR PRICING AND TERMS AS USUAL.. More
by LMBINC
Employees Worked With
Chris Callari
September 14, 2018
N Pressure Purchase Our salesperson Len did a great job answering all of our questions. Made us feel comfortable and confident we were getting a great deal and a great Our salesperson Len did a great job answering all of our questions. Made us feel comfortable and confident we were getting a great deal and a great vehicle. All the personnel were friendly. Great Experience. More
by jferrigno
Employees Worked With
John Brest, Lenny Zaccaglino
September 14, 2018
2.5 hour oil change I scheduled a 1:30 PM oil change and tire rotation on 8/28/18. I arrived on time and ended up waiting until 4:00 to get my car back. The service peopl I scheduled a 1:30 PM oil change and tire rotation on 8/28/18. I arrived on time and ended up waiting until 4:00 to get my car back. The service people I dealt with were nice but why would it take 2.5 hours to get my oil changed and tires rotated. More
by C.BASH88
Employees Worked With
Do not remember who helped me.
