Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bob Johnson Chevrolet
Rochester, NY
2,880 Reviews
Thank you for visiting Bob Johnson Chevrolet, the areas #1 Chevrolet dealer. Bob Johnson Chevrolet is the best place to get a new or used car, truck or SUV. With over 1,300 vehicles available, we have the largest inventory in Rochester, NY. We pride ourselves on never losing a sale over price and for being kind courteous people who really care about our customers. Your satisfaction is our highest priority, thank you for trusting us with your sales and service.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,880 reviews
September 12, 2018
Good service, took to long? Needed an oil change and tire rotation. The service appointment took 2 he’s to complete. I do not think in my opinion that it should take two hours, t Needed an oil change and tire rotation. The service appointment took 2 he’s to complete. I do not think in my opinion that it should take two hours, that being said the task was completed and the work satisfactory. More
by WIK2069
Verified CustomerEmployees Worked With
Christopher Codd
September 12, 2018
Nothing but the best The people at Bob Johnson are the best . They get you in give you a every accurate time for the work that needs to be done. Not to mention a very nice The people at Bob Johnson are the best . They get you in give you a every accurate time for the work that needs to be done. Not to mention a very nice waiting room . More
by NOTOJAMES
Employees Worked With
Andrew Bisig, Christopher Codd, Anne Lakis, George Sarkis
September 12, 2018
Top tier service. Fast, friendly, efficient. Would recommend to all. Process was easy from start to finish. Service department called me with updates twice a day until Fast, friendly, efficient. Would recommend to all. Process was easy from start to finish. Service department called me with updates twice a day until the timing chain repair was done. More
by FDEGUGLIELMO
Employees Worked With
Andrew Bisig, Jamalle Cade, Dan Helmbold, Paul Palmgreen, Christopher Sherlock
September 12, 2018
Great service The gentlemen do the best to make sure we leave happy and they also explain the work needed to get my car fixed. I appreciate them very much. The gentlemen do the best to make sure we leave happy and they also explain the work needed to get my car fixed. I appreciate them very much. More
by DURIEL52
Employees Worked With
Andrew Bisig, Jamalle Cade, Christopher Codd
September 12, 2018
Great Service at Bob Johnson Every time I bring my truck for service I’m impressed with the the professional experience I receive . On time great advice. Very happy with the servi Every time I bring my truck for service I’m impressed with the the professional experience I receive . On time great advice. Very happy with the service at Bob Johnson. More
by BJK13398
Employees Worked With
Jamalle Cade
September 12, 2018
Great experience I was recommended to sam from a family member. He made it so easy and got me to price I needed to be on my lease. It was a pleasure working with I was recommended to sam from a family member. He made it so easy and got me to price I needed to be on my lease. It was a pleasure working with sam!!! More
by Barbarar
Employees Worked With
Sam Cubiotti
September 12, 2018
2 New Vehicles in a week Was very happy with my purchase of 2 new vehicles. Price was great and salesman was very understanding in what I was looking for and willing to pay. Was very happy with my purchase of 2 new vehicles. Price was great and salesman was very understanding in what I was looking for and willing to pay. Thanks Sam and Bob Johnson Chevrolet. More
by jwbruno79
Employees Worked With
Sam Cubiotti, Dan Hovsepian
September 12, 2018
Fantastic experience as always. Just purchased our 2nd Chevrolet from Bob Johnson’s and we just love the effortless experience of purchasing a car with them. Would highly recommend Just purchased our 2nd Chevrolet from Bob Johnson’s and we just love the effortless experience of purchasing a car with them. Would highly recommend them More
by CURT.SNYDER88
Employees Worked With
Jamalle Cade, George Sarkis, Anthony Suttera
September 12, 2018
Appointment wait time I find it ridiculous that when I have made an appointment for a oil change at say 10 am. I have to wait for a minimum of an hour and a half for it to I find it ridiculous that when I have made an appointment for a oil change at say 10 am. I have to wait for a minimum of an hour and a half for it to be completed. I have no idea of the 1 person I worked with at the service desk or the 1 person I talked to on the phone to make the appointment, so I’ll pick the first 10 names so I can submit this stupid survey. More
by JLAW78
Employees Worked With
Michael Barty, Sean Bittner, Chris Callari, Benny Cannavino, Benjamin Collichio, Sam Cubiotti, Frank Destefano, Damon Brown, Nate Bosek-Sills
September 12, 2018
Not well Wouldn't and didn't look into defective part that I complained for two years and did a poor job of locating the defect. Try to make me look like a idi Wouldn't and didn't look into defective part that I complained for two years and did a poor job of locating the defect. Try to make me look like a idiot. More
by HERITAGEST01
Employees Worked With
Michael Barty, Sean Bittner, Chris Callari, Benny Cannavino, Benjamin Collichio, Sam Cubiotti, Frank Destefano, Joeseph Grimshaw, Damon Brown, Nate Bosek-Sills
