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Bob Johnson Chevrolet
Rochester, NY
2,884 Reviews
Thank you for visiting Bob Johnson Chevrolet, the areas #1 Chevrolet dealer. Bob Johnson Chevrolet is the best place to get a new or used car, truck or SUV. With over 1,300 vehicles available, we have the largest inventory in Rochester, NY. We pride ourselves on never losing a sale over price and for being kind courteous people who really care about our customers. Your satisfaction is our highest priority, thank you for trusting us with your sales and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,884 reviews
August 26, 2018
Great job! They did a great job. Thanks for doing a wonderful job! This dealership does a wonderful job all the time. I will be returning to the store. They did a great job. Thanks for doing a wonderful job! This dealership does a wonderful job all the time. I will be returning to the store. More
by CHRISC8
Verified CustomerEmployees Worked With
Christopher Codd
August 26, 2018
Took three times to fix problems Engine light and reduced power light came on. They put about 500 miles on the car to test. Had it for a week the first time, a week the second time an Engine light and reduced power light came on. They put about 500 miles on the car to test. Had it for a week the first time, a week the second time and ten days the third time. Bought this Equinox new three months ago. More
by jpadilla1949
Employees Worked With
Andrew Bisig, Christopher Codd
August 24, 2018
They are #1 for a reason! I like to do business locally I live in the Fingerlakes. Couldn’t make it happen! Checked out the internet, Bob Johnson is number 1 for a reason-selec I like to do business locally I live in the Fingerlakes. Couldn’t make it happen! Checked out the internet, Bob Johnson is number 1 for a reason-selection, price and time. I was amazed. Went there for the same local vehicle and left with a vehicle that was $4,000 more and my payment was much lower than the original car at the local dealer without feeling hassled or bothersome to the local dealer. I was seriously impressed. I definitely felt like I got a great deal and I did. Moral of the story is, give Bob Johnson Chevrolet a shot at your business, you just can’t lose. Thank you Chris C. and to the sales manager for the no hassle and straight forward experience. More
by elitecentrist
Employees Worked With
Both managers at the desk!, Chris Callari
August 23, 2018
Great Service great people Had a great experience leasing for my first time. Steve L. really got me a great deal inspite of any roadblocks we encounter. The NERDS were vey insig Had a great experience leasing for my first time. Steve L. really got me a great deal inspite of any roadblocks we encounter. The NERDS were vey insightful. Thanks More
by Terrainna
Employees Worked With
Mike Knapp, Steve Levine, Dustin Jewell
August 23, 2018
Amazing Review I was very happy with the service that was given to me and my husband. My husband and I were amazed by the customer service that was performed by the I was very happy with the service that was given to me and my husband. My husband and I were amazed by the customer service that was performed by the sales rep Damon Brown and Finance manager Mike Knapp. I am in love with my car and so is my husband. My husband is considering coming back in very soon. Thank you so much, Damon! More
by Mcalkins3
Employees Worked With
Michael Knapp, Damon Brown
August 23, 2018
Installation of recall Very clean shop. Friendly, knowledgeable, and thorough intake person. Although work was done satisfactorily, the car was brought in first thing in Very clean shop. Friendly, knowledgeable, and thorough intake person. Although work was done satisfactorily, the car was brought in first thing in a.m., and I heard nothing all day about when it would be finished. I had to call them the next day. So mixed review. More
by Adelheide
Employees Worked With
Don’t remember name
August 23, 2018
Went for help, didnt get it. Went in to have a known factory defect repaired. First they wanted to charge me over $500 to fix what GM had built wrong. Told them no and left. Left Went in to have a known factory defect repaired. First they wanted to charge me over $500 to fix what GM had built wrong. Told them no and left. Left multiple messages for the Service Manager. It was 3 days until I heard back, and then only because I expressed my utter dissatisfaction on their follow up call. When I did speak to him, he was very polite and told me that he was sorry, but that's just the way it is. I said that I understood, but wouldn't be back since they cant stand behind their products. He offered a discount... $150 off of the over $500 it was going to cost to fix something that shouldn't have broken to begin with (antenna leak because they used the wrong antenna when they built the vehicle, according to the service rep). I asked why I should pay anything for something that was a manufacturing defect and the service manager, again very politely, said that's all he could do. If the dealership that sells these vehicles cant stand behind the product they sell, they will get no business from me personally or professionally. A real shame. As I have been a loyal GM customer for over 30 years. No more. More
by Kane007
Employees Worked With
Nicholas Delettera
August 22, 2018
Review No comment I just came in last time for a oil change and tire rotation and I was very satisfied with professional service that was performed. No comment I just came in last time for a oil change and tire rotation and I was very satisfied with professional service that was performed. More
by JSMJTM1987
Employees Worked With
This makes no sense I do not remember the names of any people I spent time with
August 22, 2018
Travis is excellent We came in with a broken car and low expectations on having a trade in with a good monthly leasing payment but Travis really wanted to negotiated and We came in with a broken car and low expectations on having a trade in with a good monthly leasing payment but Travis really wanted to negotiated and did an amazing job getting to a deal in which we will be satisfied. Thanks More
by Rafael
Employees Worked With
Rich Held, Travis Schutz
August 22, 2018
good deal we had a great experience at bob johnsons. are salesman was knowlegable and curtious. we got quick service there pricing was good. delivery was quick we had a great experience at bob johnsons. are salesman was knowlegable and curtious. we got quick service there pricing was good. delivery was quick and hassle free. More
by mgeraci3
Employees Worked With
Michael Marletta
