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Bob Johnson Chevrolet

Rochester, NY

4.4
2,880 Reviews
Thank you for visiting Bob Johnson Chevrolet, the areas #1 Chevrolet dealer. Bob Johnson Chevrolet is the best place to get a new or used car, truck or SUV. With over 1,300 vehicles available, we have the largest inventory in Rochester, NY. We pride ourselves on never losing a sale over price and for being kind courteous people who really care about our customers. Your satisfaction is our highest priority, thank you for trusting us with your sales and service.
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1271 Ridge Rd W

Rochester, NY

14615

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Showing 2,880 reviews

August 21, 2018

Tire rotation On every oil change and tire rotation they forget to reset the tire pressure sensor. This makes having to return to have them reset. Thanks. More

by RDL179111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Sherlock
August 21, 2018

Service at Bob Johnson We were very pleased with the service that was done to our vehicle would definitely recommend my friends to take their vehicles there. Thanks again More

by Junea_22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Helmbold
August 21, 2018

Worst Experience Ever!!!! Nothing was done right and I ended up taking it to a repair shop to get it right . Total incompetence from everyone I deal with there, it's never a More

by CLARK6363
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Buddy Baur, Carol Harrington, Rich Held, Stephen Johnson, Bill Kinney, Jessica Leach, Peter Montante, Bill Simpson, Dylan Love
Sep 04, 2018 -

Bob Johnson Chevrolet responded

Hello! We would like for you to reach out to a manager concerning your issue. You have tagged all sales managers and business development staff but it sounds like a service issue so I am not sure who to direct you but please speak with someone so that we can make this right. Thank you!

August 21, 2018

Great customer service Andy was great in helping my husband and I get both vehicles. We just moved back from out of state and needed at least all wheel drive. Thank you Andy More

by Michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Stewart, Giavanna Gingello
August 21, 2018

Always a great experiance I always have a great experiance at the service center. They are kind and pleasant. Altho I had horrible experiance over in the sales department while More

by YSFAIR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamalle Cade, Nicholas Delettera, Tyler Kole
August 20, 2018

Knowledgeable, Helpful, Friendly Servce This was my first purchase of a new car, and Zach Lavalley walked me through everything. He was very helpful, and answered all of my questions and so More

by MYTEACUP320
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff ...?, John Brest, Zachary Lavalley
August 20, 2018

Bought a new truck We were pleased with the service and assistance Hector Padgham provided us while we were picking the truck. Thank you for a great customer service. More

by amigitskiy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Padgham
August 20, 2018

New lease Len is always the most friendly and efficient . We give Len 5 stars. Gia was helpful setting up our phones and walking us through .Onstar set up. More

by MOMTWINS6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Zaccaglino, Giavanna Gingello
August 20, 2018

Easy experience Our rep, Sam and his assistant, Daniel, were very easy to work with. Sam was friendly and knowledgeable about Chevy cars. We chose to buy now for th More

by lmaslyn
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel, Sam Cubiotti’s assistant. (Can’t remember his last name), Sam Cubiotti, George Sarkis, Jamal Griffin, Giavanna Gingello
August 20, 2018

Could have been a five star I was very satisfied with the service I got it Bob Johnson. They took care of my vibe airbag recall. Only issue I had with it was they had told me in More

by dnh1
Recommend Dealer
Yes
Employees Worked With
I don’t remember
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