
Bob Johnson Chevrolet
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Tire rotation On every oil change and tire rotation they forget to reset the tire pressure sensor. This makes having to return to have them reset. Thanks. On every oil change and tire rotation they forget to reset the tire pressure sensor. This makes having to return to have them reset. Thanks. More
Service at Bob Johnson We were very pleased with the service that was done to our vehicle would definitely recommend my friends to take their vehicles there. Thanks again We were very pleased with the service that was done to our vehicle would definitely recommend my friends to take their vehicles there. Thanks again More
Worst Experience Ever!!!! Nothing was done right and I ended up taking it to a repair shop to get it right . Total incompetence from everyone I deal with there, it's never a Nothing was done right and I ended up taking it to a repair shop to get it right . Total incompetence from everyone I deal with there, it's never a good experience there. I could go on and on More
Great customer service Andy was great in helping my husband and I get both vehicles. We just moved back from out of state and needed at least all wheel drive. Thank you Andy Andy was great in helping my husband and I get both vehicles. We just moved back from out of state and needed at least all wheel drive. Thank you Andy More
Always a great experiance I always have a great experiance at the service center. They are kind and pleasant. Altho I had horrible experiance over in the sales department while I always have a great experiance at the service center. They are kind and pleasant. Altho I had horrible experiance over in the sales department while I waited. More
Knowledgeable, Helpful, Friendly Servce This was my first purchase of a new car, and Zach Lavalley walked me through everything. He was very helpful, and answered all of my questions and so This was my first purchase of a new car, and Zach Lavalley walked me through everything. He was very helpful, and answered all of my questions and some that I forgot to ask. Zach showed me all of the features of my new Equinox, and how they worked. He made sure I did not leave until I understood all there was to know about my vehicle. Zach took all the time I needed, and I did not feel pressured or rushed. Zach made my first purchase of a new car very easy and not complicated. I would recommend Zach Lavalley to work with anyone looking to purchase a new car. More
Bought a new truck We were pleased with the service and assistance Hector Padgham provided us while we were picking the truck. Thank you for a great customer service. We were pleased with the service and assistance Hector Padgham provided us while we were picking the truck. Thank you for a great customer service. More
New lease Len is always the most friendly and efficient . We give Len 5 stars. Gia was helpful setting up our phones and walking us through .Onstar set up. Len is always the most friendly and efficient . We give Len 5 stars. Gia was helpful setting up our phones and walking us through .Onstar set up. More
Easy experience Our rep, Sam and his assistant, Daniel, were very easy to work with. Sam was friendly and knowledgeable about Chevy cars. We chose to buy now for th Our rep, Sam and his assistant, Daniel, were very easy to work with. Sam was friendly and knowledgeable about Chevy cars. We chose to buy now for the discounts, etc. I was given the amount I was looking for for my trade-in. They took care of all the paperwork. I especially liked the “Nerd” team that helped explain the car features and got me hooked up to Onstar and synced my phone. Would recommend this dealership to others. Thanks! More
Could have been a five star I was very satisfied with the service I got it Bob Johnson. They took care of my vibe airbag recall. Only issue I had with it was they had told me in I was very satisfied with the service I got it Bob Johnson. They took care of my vibe airbag recall. Only issue I had with it was they had told me in the park came in they would call me. Not sure when the part came in, but I called them back to check. That was not my issue. When I called to check the part I was transferred to the parts department. They said it was then sent me back to Service, but Service had no indication that the part was in and had to car parts back. Seems like one hand didn’t know what the other was doing. Other than that I was satisfied with my symptoms . More