
Bob Johnson Chevrolet
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Sales Rep Adam went above and beyond Adam did everything he could to help me get a new car. I appreciate the hard work he put in to make it all happen. Adam did everything he could to help me get a new car. I appreciate the hard work he put in to make it all happen. More
Another great experience If you need a vehicle, there is no other place to go but here. This is my 5th vehicle that I have leased since 2014. Brady is the best in getting me w If you need a vehicle, there is no other place to go but here. This is my 5th vehicle that I have leased since 2014. Brady is the best in getting me what I want for my price range. Have always been treated very well. More
Great service except for initial call. My oil light when on and I checked my message board to find out I had less than 5% left of oil life. I had a long distance trip I needed to take for w My oil light when on and I checked my message board to find out I had less than 5% left of oil life. I had a long distance trip I needed to take for work. My initial call was to the service scheduler. She told me that she could not get it I'm till the next week. She was not willing to help me out. So then I called Dan Helmbold. I have dealt with him the past with good results. As always Dan came through for me. He told me to bring it in the next day and they will try and get me In. So I did. Not only did they get me in rather quickly, But they gave me a quick turn around time and had me out the door in less than 2 hrs. To Dan and the other service advisors, thank you for the great customer service and the willingness to help a long time customer. More
Good deal on website. Had a positive experience. Bob Johnson did a great job pulling ahead my last lease with no issues and no hassle. Nerds were a great help showing me al Had a positive experience. Bob Johnson did a great job pulling ahead my last lease with no issues and no hassle. Nerds were a great help showing me all the phone connectivity and features, specifically for android auto. More
Great customer service Andy was great in helping my husband and I get both vehicles. We just moved back from out of state and needed at least all wheel drive. Thank you Andy Andy was great in helping my husband and I get both vehicles. We just moved back from out of state and needed at least all wheel drive. Thank you Andy More
Tire rotation On every oil change and tire rotation they forget to reset the tire pressure sensor. This makes having to return to have them reset. Thanks. On every oil change and tire rotation they forget to reset the tire pressure sensor. This makes having to return to have them reset. Thanks. More
Service at Bob Johnson We were very pleased with the service that was done to our vehicle would definitely recommend my friends to take their vehicles there. Thanks again We were very pleased with the service that was done to our vehicle would definitely recommend my friends to take their vehicles there. Thanks again More
Worst Experience Ever!!!! Nothing was done right and I ended up taking it to a repair shop to get it right . Total incompetence from everyone I deal with there, it's never a Nothing was done right and I ended up taking it to a repair shop to get it right . Total incompetence from everyone I deal with there, it's never a good experience there. I could go on and on More
Always a great experiance I always have a great experiance at the service center. They are kind and pleasant. Altho I had horrible experiance over in the sales department while I always have a great experiance at the service center. They are kind and pleasant. Altho I had horrible experiance over in the sales department while I waited. More
Could have been a five star I was very satisfied with the service I got it Bob Johnson. They took care of my vibe airbag recall. Only issue I had with it was they had told me in I was very satisfied with the service I got it Bob Johnson. They took care of my vibe airbag recall. Only issue I had with it was they had told me in the park came in they would call me. Not sure when the part came in, but I called them back to check. That was not my issue. When I called to check the part I was transferred to the parts department. They said it was then sent me back to Service, but Service had no indication that the part was in and had to car parts back. Seems like one hand didn’t know what the other was doing. Other than that I was satisfied with my symptoms . More