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Bob Johnson Chevrolet

Rochester, NY

4.3
2,884 Reviews
Thank you for visiting Bob Johnson Chevrolet, the areas #1 Chevrolet dealer. Bob Johnson Chevrolet is the best place to get a new or used car, truck or SUV. With over 1,300 vehicles available, we have the largest inventory in Rochester, NY. We pride ourselves on never losing a sale over price and for being kind courteous people who really care about our customers. Your satisfaction is our highest priority, thank you for trusting us with your sales and service.
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1271 Ridge Rd W

Rochester, NY

14615

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Showing 2,884 reviews

August 22, 2018

Sales Rep Adam went above and beyond Adam did everything he could to help me get a new car. I appreciate the hard work he put in to make it all happen. More

by antoniogoodsell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Crist
August 22, 2018

Another great experience If you need a vehicle, there is no other place to go but here. This is my 5th vehicle that I have leased since 2014. Brady is the best in getting me w More

by hunten26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Pappert, Brady Schultz, Christopher Sherlock
August 22, 2018

Great service except for initial call. My oil light when on and I checked my message board to find out I had less than 5% left of oil life. I had a long distance trip I needed to take for w More

by KEV0902
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Barty, Andrew Bisig, John Brest, Jamalle Cade, Dan Helmbold, Anne Lakis
August 22, 2018

Good deal on website. Had a positive experience. Bob Johnson did a great job pulling ahead my last lease with no issues and no hassle. Nerds were a great help showing me al More

by noah1019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nerd, Steve Levine
August 21, 2018

Great customer service Andy was great in helping my husband and I get both vehicles. We just moved back from out of state and needed at least all wheel drive. Thank you Andy More

by Michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Stewart, Giavanna Gingello
August 21, 2018

Tire rotation On every oil change and tire rotation they forget to reset the tire pressure sensor. This makes having to return to have them reset. Thanks. More

by RDL179111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Sherlock
August 21, 2018

Service at Bob Johnson We were very pleased with the service that was done to our vehicle would definitely recommend my friends to take their vehicles there. Thanks again More

by Junea_22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Helmbold
August 21, 2018

Worst Experience Ever!!!! Nothing was done right and I ended up taking it to a repair shop to get it right . Total incompetence from everyone I deal with there, it's never a More

by CLARK6363
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Buddy Baur, Carol Harrington, Rich Held, Stephen Johnson, Bill Kinney, Jessica Leach, Peter Montante, Bill Simpson, Dylan Love
Sep 04, 2018 -

Bob Johnson Chevrolet responded

Hello! We would like for you to reach out to a manager concerning your issue. You have tagged all sales managers and business development staff but it sounds like a service issue so I am not sure who to direct you but please speak with someone so that we can make this right. Thank you!

August 21, 2018

Always a great experiance I always have a great experiance at the service center. They are kind and pleasant. Altho I had horrible experiance over in the sales department while More

by YSFAIR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamalle Cade, Nicholas Delettera, Tyler Kole
August 20, 2018

Could have been a five star I was very satisfied with the service I got it Bob Johnson. They took care of my vibe airbag recall. Only issue I had with it was they had told me in More

by dnh1
Recommend Dealer
Yes
Employees Worked With
I don’t remember
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