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Bob Johnson Chevrolet

Rochester, NY

4.4
2,880 Reviews
Thank you for visiting Bob Johnson Chevrolet, the areas #1 Chevrolet dealer. Bob Johnson Chevrolet is the best place to get a new or used car, truck or SUV. With over 1,300 vehicles available, we have the largest inventory in Rochester, NY. We pride ourselves on never losing a sale over price and for being kind courteous people who really care about our customers. Your satisfaction is our highest priority, thank you for trusting us with your sales and service.
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1271 Ridge Rd W

Rochester, NY

14615

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Showing 2,880 reviews

August 15, 2018

Good care and fast Everything was good and the always treated me nice and I will always recommend bob Johnson to all my friends and family and I always come back More

by ilialis26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Codd, Dan Helmbold
August 15, 2018

Efficient and painless truck purchase Staff was helpful and completed the transaction rapidly. I would definitely purchase another vehicle from Bob Johnson Chevrolet. Pricing was transpar More

by jrsokolowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Pappert, Damon Brown
August 15, 2018

My first leasing experience. It has been the best. Benny worked with me every step of the way, got me what I wanted at a good price. I had been looking at the Chevy Tahoe for awhi More

by Newsmama15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The need team. Dylan or Dustin. I forgot his name but he was great. , Benny Cannavino, Bill Kinney, Eric Pappert
August 15, 2018

2018 Colorado Love my new Colorado. Sales person was great. I would like to tell everyone to go to Bob Johnson's Chevrolet to get your new Colorado More

by jthornto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buddy Baur, Christopher Codd, Jadwin Hart, Jonathan Hillengas, George Sarkis, Scott Tam, Zach Haas
August 15, 2018

Service Sucks it seems they have lost sight of the customer and they see people as numbers. Very transactional it is their way or the highway. No sense off urgency More

by Arabci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Brest, Rich Held, Dan Hovsepian, Steve Levine, Damon Brown
Sep 04, 2018 -

Bob Johnson Chevrolet responded

Thank you for your review, it helps us to address these issues and train the new sales consultants because as I'm sure you know that this is not the way that we operate. Please call in and speak with Mat Jewell or Peter Montante and we will take care of it.

August 15, 2018

Easy, no pressure We’ve purchased a number of vehicles through this dealership and we’ve always had great customer service without the “normal” pressure you find at oth More

by jessicav037
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Pappert, Hector Padgham
August 15, 2018

BERT!!!!!! You can build a beautiful building a service department with the newest technology but without people like Bert &Eric you have nothing.. Bob Johnson i More

by markross0205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Marlatt, Eric Pappert
August 14, 2018

Very helpfully Tony and his intern were very helpful and made the experience stress free. Tony understood our needs and worked hard in getting us the best deal possi More

by ballardbrood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Suttera
August 14, 2018

State inspection, The vehicle was serviced and completed for New York State inspection within the estimated time frame. Jamalle explained a defect that was corrected a More

by jjniemi@frontier.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamalle Cade
August 14, 2018

Very friendly and helpful! Everyone we worked with was knowledgeable, friendly, and flexible. The salesman was prepared to help before he met us and made our visit very efficien More

by Jessica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Kinney, Lenny Zaccaglino, Dustin Jewell
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