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Bob Johnson Chevrolet
Rochester, NY
2,884 Reviews
Thank you for visiting Bob Johnson Chevrolet, the areas #1 Chevrolet dealer. Bob Johnson Chevrolet is the best place to get a new or used car, truck or SUV. With over 1,300 vehicles available, we have the largest inventory in Rochester, NY. We pride ourselves on never losing a sale over price and for being kind courteous people who really care about our customers. Your satisfaction is our highest priority, thank you for trusting us with your sales and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,884 reviews
August 15, 2018
Fast and friendly The knowledgeable and friendly staff at Bob Johnson’s took care of my vehicle quickly and accurately. My vehicle was left clean and they listened to m The knowledgeable and friendly staff at Bob Johnson’s took care of my vehicle quickly and accurately. My vehicle was left clean and they listened to my concerns before working on it. More
by cbakewicz05
Verified CustomerEmployees Worked With
Nicholas Delettera
August 15, 2018
Experience at Bob Johnson’s Had a great first time experience at Bob Johnson. Ben and Pete were awesome at finding the right truck for me .I would definitely recommend the dealer Had a great first time experience at Bob Johnson. Ben and Pete were awesome at finding the right truck for me .I would definitely recommend the dealership when looking for a vehicle! Thanks guys More
by jgallina107
Employees Worked With
Benjamin Collichio, Peter Montante, Jamal Griffin
August 15, 2018
Great buying experience Everything was amazing and Joey is the best sales person ever! Everyone at the dealership made the buying experience great. Thanks for all the help J Everything was amazing and Joey is the best sales person ever! Everyone at the dealership made the buying experience great. Thanks for all the help Joey! More
by MICHAEL.KNAPP16
Employees Worked With
Joeseph Grimshaw, Rich Held, George Sarkis
August 15, 2018
WAY too long to wait! This is the FIFTH FREAKIN survey I've taken for a simple oil change. The oil change Took an hour and 20 minutes. Incredibly disappointed with that. Sp This is the FIFTH FREAKIN survey I've taken for a simple oil change. The oil change Took an hour and 20 minutes. Incredibly disappointed with that. Spoke at length with Chris the service manager and he told me he would fix the issues with the wait time as well as the numerous contacts such as a survey. I am not sure you folks are not too big so what you are trying to accomplish and provide Professional Service to customers like myself. More
by MKENYON111
Employees Worked With
Christopher Sherlock
August 15, 2018
Good care and fast Everything was good and the always treated me nice and I will always recommend bob Johnson to all my friends and family and I always come back Everything was good and the always treated me nice and I will always recommend bob Johnson to all my friends and family and I always come back More
by ilialis26
Employees Worked With
Christopher Codd, Dan Helmbold
August 15, 2018
Efficient and painless truck purchase Staff was helpful and completed the transaction rapidly. I would definitely purchase another vehicle from Bob Johnson Chevrolet. Pricing was transpar Staff was helpful and completed the transaction rapidly. I would definitely purchase another vehicle from Bob Johnson Chevrolet. Pricing was transparent, financing easy, and the staff was clearly motivated and had the customer's interests in mind. More
by jrsokolowski
Employees Worked With
Eric Pappert, Damon Brown
August 15, 2018
My first leasing experience. It has been the best. Benny worked with me every step of the way, got me what I wanted at a good price. I had been looking at the Chevy Tahoe for awhi It has been the best. Benny worked with me every step of the way, got me what I wanted at a good price. I had been looking at the Chevy Tahoe for awhile and nothing else but the price wasn't going to work. The sales team mentioned the Traverse. They let me take it home for the day and really try it out and I fell in love. Benny stayed in touch and helped me plan my best options. This is my first lease, my first brand new car a d first GM car. I'm so glad I got to experience through Bob Johnsom. The staff was very friendly and treated me like family. I was worried about leaving my Honda family behind but not anymore. I look forward to doing business here. More
by Newsmama15
Employees Worked With
The need team. Dylan or Dustin. I forgot his name but he was great. , Benny Cannavino, Bill Kinney, Eric Pappert
August 15, 2018
2018 Colorado Love my new Colorado. Sales person was great. I would like to tell everyone to go to Bob Johnson's Chevrolet to get your new Colorado Love my new Colorado. Sales person was great. I would like to tell everyone to go to Bob Johnson's Chevrolet to get your new Colorado More
by jthornto
Employees Worked With
Buddy Baur, Christopher Codd, Jadwin Hart, Jonathan Hillengas, George Sarkis, Scott Tam, Zach Haas
August 15, 2018
Service Sucks it seems they have lost sight of the customer and they see people as numbers. Very transactional it is their way or the highway. No sense off urgency it seems they have lost sight of the customer and they see people as numbers. Very transactional it is their way or the highway. No sense off urgency to help the customer. People just want to make a sale and hit their number. More
by Arabci
Employees Worked With
John Brest, Rich Held, Dan Hovsepian, Steve Levine, Damon Brown
August 15, 2018
Easy, no pressure We’ve purchased a number of vehicles through this dealership and we’ve always had great customer service without the “normal” pressure you find at oth We’ve purchased a number of vehicles through this dealership and we’ve always had great customer service without the “normal” pressure you find at other car dealerships. We will continue to use them for our future vehicles as well More
by jessicav037
Employees Worked With
Eric Pappert, Hector Padgham
