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Bob Johnson Chevrolet

Rochester, NY

4.3
2,884 Reviews
Thank you for visiting Bob Johnson Chevrolet, the areas #1 Chevrolet dealer. Bob Johnson Chevrolet is the best place to get a new or used car, truck or SUV. With over 1,300 vehicles available, we have the largest inventory in Rochester, NY. We pride ourselves on never losing a sale over price and for being kind courteous people who really care about our customers. Your satisfaction is our highest priority, thank you for trusting us with your sales and service.
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1271 Ridge Rd W

Rochester, NY

14615

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Showing 2,884 reviews

August 12, 2018

helpful and very perfessional I came in for service on my Malibu for water coming in the side window. the problem was diagnost and fixed in a very short time. the service people wa More

by FLOJO1949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Codd, Benjamin Collichio, Steve Kerr
August 12, 2018

Excellent Service Bob Johnson is by far the best car dealership that I have dealt with in all of Rochester NY!! Keep up the great job. Will definitely come back. More

by SSUBER2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brest, Jamalle Cade, Brady Schultz, Bill Simpson
August 12, 2018

Top Notch Service The service representatives were very professional and accommodating. They squeezed me in to the schedule and were very informative of the progress. V More

by Pags214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Bisig, Dan Helmbold
August 10, 2018

Good job great contact with us and give the information to explain what to do. We always like go there and do great job. Thanks, John Mac /aulay More

by JJMAC45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Delettera, Dan Helmbold
August 10, 2018

No pressure sales Always a pleasure to work with Frank. the Nerds help desk was very patient and helpful with getting connected to the car. ..Even when OnStar was not More

by bflorack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Destefano, Peter Montante, George Sarkis
August 10, 2018

Repair of 2012 Equinox Excessive Oil Consumption Issue I want to thank the Bob Johnson team for the excellent service I received on my 2012 Equinox. In particular what stuck out was the fact that your dea More

by T FITZMORRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Bisig
August 09, 2018

Very unprofessional. I’ve never had a car buying experience where so many balls were dropped and promises went unmet. I bought a used truck and the dealership wouldn’t eve More

by jvmorreale226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Brest, Tyler Kole
Aug 09, 2018 -

Bob Johnson Chevrolet responded

Hello! I apologize that you feel this way and had this experience. Please feel free to call in and ask to speak with Mat our General Sales Manager and we will do our best to rectify this.

August 09, 2018

amaxing love bob Johnson's!!! amazing eveytime and really work hard to give the. best experience possible. I would recommend bob Johnson's to everyone yeah!!! More

by momkiki0304
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Bisig
August 09, 2018

Experience was good Anthony is a great salesman, very personable but closing a deal is ridiculously too long. 2 hours?? It's bad when you hear the customers next to you c More

by moot2me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Held, George Sarkis, Anthony Suttera
August 09, 2018

Service sucked on so many levels Was told by Anthony that because I was buying my lease, Bob Johnson would do a complete cleaning/detailing. Make it look as if it just came off the lo More

by moot2me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Codd, Anthony Suttera
Aug 14, 2018 -

Bob Johnson Chevrolet responded

Hello! I am sorry to hear about your experience. Please feel free to call back and speak with Chris Codd or Mat Jewell and we will take care of you!

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