Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bob Johnson Chevrolet
Rochester, NY
2,880 Reviews
Thank you for visiting Bob Johnson Chevrolet, the areas #1 Chevrolet dealer. Bob Johnson Chevrolet is the best place to get a new or used car, truck or SUV. With over 1,300 vehicles available, we have the largest inventory in Rochester, NY. We pride ourselves on never losing a sale over price and for being kind courteous people who really care about our customers. Your satisfaction is our highest priority, thank you for trusting us with your sales and service.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,880 reviews
August 07, 2018
Recall I went in for a recall on my tire jack. They completed this in a timely fashion. I also go in for regular oil changes and the people are always frien I went in for a recall on my tire jack. They completed this in a timely fashion. I also go in for regular oil changes and the people are always friendly and helpful. More
by MOMMY_DONNA2001
Verified CustomerEmployees Worked With
I don't know their names
August 07, 2018
Average service Waited two weeks for appt for oil change due to need to wait rather than drop off. Wait time was average. Nothing exceptional about the service or dea Waited two weeks for appt for oil change due to need to wait rather than drop off. Wait time was average. Nothing exceptional about the service or dealership. More
by FMS
Employees Worked With
Not known
August 07, 2018
oil change,tire rotation every concern i asked about was dealt with to complete satisfaction,staff were friendly and knowledgeable,wait time was not too long, work was comple every concern i asked about was dealt with to complete satisfaction,staff were friendly and knowledgeable,wait time was not too long, work was completed perfectly More
by richsimbari
Employees Worked With
Steve Kerr
August 07, 2018
Excellent service always a pleasure to take my vehicle there for service and always well taken care of I will always have my vehicle serviced there. always a pleasure to take my vehicle there for service and always well taken care of I will always have my vehicle serviced there. More
by Almaria
Employees Worked With
Dan Helmbold
August 07, 2018
Smooth sailing. Kind with curtesy . As expected. I have dealt with Joey before and he has done a great job for me. I would recommend Joey to anyone looking to buy or Kind with curtesy . As expected. I have dealt with Joey before and he has done a great job for me. I would recommend Joey to anyone looking to buy or lease a vehicle. More
by MOOLAR0119
Employees Worked With
Joeseph Grimshaw, George Sarkis
August 07, 2018
Great Experience Everyone was helpful kind and knowledgeable. Customer first and willing to listen and help with out any dealership pressure. I would recommend this d Everyone was helpful kind and knowledgeable. Customer first and willing to listen and help with out any dealership pressure. I would recommend this dealership to anyone. More
by patrick120
Employees Worked With
Frank Destefano, George Sarkis
August 07, 2018
Always Striving to Please Carol and her apprentice Nate took every measure to listen to my wants and worked diligently to find the perfect fit in car and payments. The Nerd’s s Carol and her apprentice Nate took every measure to listen to my wants and worked diligently to find the perfect fit in car and payments. The Nerd’s sync your car with clear explanations. Kudos. I highly recommend Bob Johnson Chevy for both sales and service. Thank you, again. More
by Dmontrallo
Employees Worked With
Carol Harrington, Dylan Love
August 07, 2018
Efficient, accommodating, and affordable I highly recommend Bob Johnson to any and all! The staff are very professional and really want your experience to be the best experience possible. Thi I highly recommend Bob Johnson to any and all! The staff are very professional and really want your experience to be the best experience possible. This is the third vehicle I've leased with them and will continue to do so. Don't let the car buying/leasing process intimidate you, Bob Johnson truly has your wants, needs, and best interest at heart! More
by RHOLUB3679
Employees Worked With
Buddy Baur, Eric Pappert, Brady Schultz
August 07, 2018
Horrible No business with Brady Shultz he is a horrible salesman. He never contacted me at all during my lease and tried to make me pay xxxxxxxx fees at the en No business with Brady Shultz he is a horrible salesman. He never contacted me at all during my lease and tried to make me pay xxxxxxxx fees at the end. More
by dnh1
Employees Worked With
George Sarkis, Brady Schultz
August 07, 2018
Friendly, fair, actually enjoyable Ray Mitchell, was a joy to work with made things easy to understand.. He was informative, the IT fellow really knew his stuff helping me set up the tr Ray Mitchell, was a joy to work with made things easy to understand.. He was informative, the IT fellow really knew his stuff helping me set up the truck. More
by higbeee9
Employees Worked With
John Brest, Ray Mitchell, Jamal Griffin
