Bob Johnson Chevrolet

New purchase Great staff Carol was great got me a good price on my truck .. she returns my calls promptly and stears me in the right direction if I have questions. Great staff Carol was great got me a good price on my truck .. she returns my calls promptly and stears me in the right direction if I have questions.. More

Efficient and helpful. Would definitely recommend my salesman to anyone and everyone. The place was super busy but we did not feel rushed at all. and helpful. Would definitely recommend my salesman to anyone and everyone. The place was super busy but we did not feel rushed at all. More

Review Great service department Very friendly Comfortable waiting area. I like the Bob Johnson Chevrolet in Rochester much better than the on in Avon New Great service department Very friendly Comfortable waiting area. I like the Bob Johnson Chevrolet in Rochester much better than the on in Avon New York More

truck inspection Fast and easy service ! They got me in and out quickly even without a scheduled appointment ! I would highly recommend Bob Johnson for sales and servi Fast and easy service ! They got me in and out quickly even without a scheduled appointment ! I would highly recommend Bob Johnson for sales and service ! More

Easy and simple Bill Kinney and Mike Barty are great guys to work with, this is my 3rd lease and every time I leave very satisfied. They listen to what I want and onc Bill Kinney and Mike Barty are great guys to work with, this is my 3rd lease and every time I leave very satisfied. They listen to what I want and once I’ve choosen a vehicle they work very hard to put me in a payment I can afford. They don’t play games. More

Excellent customer service Friendly and knowledgeable staff members at Bob Johnson were helpful and not high pressure. Would (and have) recommend both sales and service to frie Friendly and knowledgeable staff members at Bob Johnson were helpful and not high pressure. Would (and have) recommend both sales and service to friends and family. More

Overpaid batterys I paid 205 dollars for new battery because I'm a gm customer and the GM symbol on battery. Had 2 options of batteries but for some reason the only bat I paid 205 dollars for new battery because I'm a gm customer and the GM symbol on battery. Had 2 options of batteries but for some reason the only battery in stock was the most expensive one. Wow what a surprise for a gm long time customer. I have been around batteries for my boat which is Chevy engine 350 v8 and o Lyft owned gm cars. Should have been under warranty but no bad cell which happen in less than 3 year old battery another GM product. 60 dollars and ahold day with techs this is what they found which I told them at 9am. Picked truck up at 5pm 305 dollars later. For a100 -150 dollar battery. And I have extended warranty. Lol thanks More

Inspection one week prior to coming to get my inspection done I had my oil changed at Bob Johnsons service. They never told me my inspection was 6 months overdu one week prior to coming to get my inspection done I had my oil changed at Bob Johnsons service. They never told me my inspection was 6 months overdue. I was pulled over by the sheriff's department and they advised me. I know it's my responsibility to take care of that but I would have thought that someone in the service department would have caught it. I then brought my vehicle in for the inspection and they said it would take an hour. 2 hours past and no one came to tell me what was going on. I went to the service counter to see what was taking so long and my paperwork was sitting there on the desk waiting to tell me I needed wiper blades to complete my inspection. It was well over two and a half hours I waited. communication is key in customer service. More

Everything was fine They have a finance manager that was rude and condescending, however Brian was professional and helpful and I appreciated his help. Rich was rude and They have a finance manager that was rude and condescending, however Brian was professional and helpful and I appreciated his help. Rich was rude and condescending, and if I were dependent on his help, I would have taken my business elsewhere. More