Bob Johnson Chevrolet

Bob Johnson Chevrolet Ridge Road Rochester, Ny I gave the best rating because the staff is always professional, courteous, and friendly to me when I bring my Chevy Trax in appointments. They expla I gave the best rating because the staff is always professional, courteous, and friendly to me when I bring my Chevy Trax in appointments. They explain any issues so I understand what needs to be done. They provide No Charge vehicle rental if your vehicle needs to be in service for extended period of time. More

Excellent Sales and Finance staff! I purchased a 2015 Chevy Colorado recently and am very pleased with it so far. The truck is exactly what I was looking for in terms of size, capabilit I purchased a 2015 Chevy Colorado recently and am very pleased with it so far. The truck is exactly what I was looking for in terms of size, capability and options; not mention it's great on gas! Dave and George were outstanding to deal with, and really went out of their way to make sure I was taken care of during the whole experience. My only negative with the vehicle was that it needed to be vacuumed out a bit more, prior to me picking it up. Definately not a show stopper, because I love the truck, however, it maybe something to note for future reference More

rear wheel brake noise? Chris Codd listened to my concerns and showed me that the brakes were in good condition.He had the mechanic check all four wheels and showed me the pr Chris Codd listened to my concerns and showed me that the brakes were in good condition.He had the mechanic check all four wheels and showed me the proof. Dick Farone More

Service Department Very customer focused. Always friendly and very helpful. Customer comes first and always go the extra mile to please the customer. They are a pleasure Very customer focused. Always friendly and very helpful. Customer comes first and always go the extra mile to please the customer. They are a pleasure to deal with. More

Amazing! Anthony helped me get the truck of my dreams and the n.e.r.d. squad was so great in helping set up my vehicle! Anthony helped me get the truck of my dreams and the n.e.r.d. squad was so great in helping set up my vehicle! More

Fantastic experience Steve Levine was wonderful! He made the experience simple and stress free. We will definitely be going back to him any time we need a vehicle. Steve Levine was wonderful! He made the experience simple and stress free. We will definitely be going back to him any time we need a vehicle. More

well pleased Expedient, Reliable, great customer service. They make you feel special. Like family I highly recommend their services. The waiting period was fast an Expedient, Reliable, great customer service. They make you feel special. Like family I highly recommend their services. The waiting period was fast and the waiting room was filled with coffee, water, and pastries. More

Great service Bob Johnson's took me in for service even though I did not schedule an appointment! They were kind, courteous and very thorough. Thank you for the se Bob Johnson's took me in for service even though I did not schedule an appointment! They were kind, courteous and very thorough. Thank you for the service! More

Okay service Thankful for the free fruit & water while I waited and for the evening hours. Lady at payment window left her window twice while people waiting to che Thankful for the free fruit & water while I waited and for the evening hours. Lady at payment window left her window twice while people waiting to check for a pen in shuttle van. Didn’t seem important enough to keep people waiting. Then when I paid by check, she said “I’m gonna need to see ID.” How about rephrasing to “May I please see you ID?” Oil change took longer than expected. More

My salesman Damon Brown is FANTASTIC!!!!! My salesman Damon Brown was Fantastic!! When we walked in he greeted us and then we sat down and told him what we wanted. Then in a blink of an eye wi My salesman Damon Brown was Fantastic!! When we walked in he greeted us and then we sat down and told him what we wanted. Then in a blink of an eye with George Sarkis in finance and Peter Montante in management they got the Deal Done. Damon Brown really listened to what we wanted in a vehicle and what our budget was. He got us into a 2018 Chevy Equinox and a payment right on our budget!! They were all very professional, extremly friendly and efficient, I will highly reccomend Damon Brown and the entire team at Bob Johnson Chevy to my family & friends, and I will never go to any other dealership than Bob Johnson Chevy!!! More