
Bob Johnson Chevrolet
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Amazing! I had the best experience at Bob Johnson! Scotty worked with me to get the best price and made sure I was able to get everything I wanted in my first I had the best experience at Bob Johnson! Scotty worked with me to get the best price and made sure I was able to get everything I wanted in my first SUV! He made the process very easy and he was very professional! Everyone was so friendly and my SUV is absolutely perfect! More
Awesome service! Once again Bob Johnson’s service delivers excellent and timely service! I did not have an appointment scheduled, but they were able to get me in and h Once again Bob Johnson’s service delivers excellent and timely service! I did not have an appointment scheduled, but they were able to get me in and have my vehicle done in the timeframe I needed. More
Very Helpful They did everything they could to make sure we got the best deal so we could afford it. They answered every question we had so we felt comfortable wit They did everything they could to make sure we got the best deal so we could afford it. They answered every question we had so we felt comfortable with the purchase. More
Quick and easy service. I needed to book a routine service for my vehicle and they were able to give me an appointment that worked with my schedule no problem. I was in and o I needed to book a routine service for my vehicle and they were able to give me an appointment that worked with my schedule no problem. I was in and out within 45 minutes, much quicker service than I've received at other shops. More
Great experience I was indecisive. Changed my mind on the vehicle I wanted after one had been prepared. I never felt like a burden. Pure courtesy was all I received. I was indecisive. Changed my mind on the vehicle I wanted after one had been prepared. I never felt like a burden. Pure courtesy was all I received. More
Oil change tire rotation I can't say enough about Bon Johnson Chevy an e the device writer that takes care of me The entire staff is professional. Very clean facilities I can't say enough about Bon Johnson Chevy an e the device writer that takes care of me The entire staff is professional. Very clean facilities More
Overall review 5 year customers Have 2 vehicles I’ve purchased from Bob Johnsons. No problems but one time after my 11th visit for the same issue and was told it was something and f Have 2 vehicles I’ve purchased from Bob Johnsons. No problems but one time after my 11th visit for the same issue and was told it was something and fixed it and addressed it the. Told something else until I told them and went to GM to complain. Issue was finally addressed and fixed. was told something else else different even tho it was fixed it was just turned into a couple of things. At least ownership was take. Care of to fix the issue but was a hassle. Also at time it is to long of a wait time To get into service or updated. One time took 45 minutes before I was taken care of and heard the excuses. We still take our vehicles there and have no issues. Hopefully it won’t be any more issues. Constantly pushed new vehicles to purchase from the service department which I think is wrong. Take care of mine and if I wanted new I get new and have. Rental vehicles is a joke why would somebody small one a oversize Silverado when they don’t drive that size or that type of vehicle you should give them a comparable vehicle to what they’re driving not just endless supplies of Silverado’s. Not my problem you’re pushing them I want something that my smaller wife can drive. What if it was your grandmother coming in there and had a drive a silver Rado expected to be dinged up. Get the proper vehicle not excuses of only having large trucks. Hope things continue to get better As they have More
Best car buying experience ever! Willie Williams was really patient when I couldn't make up my mind. His assistant, Cody, was also patient and pleasant. I finally made up my mind and Willie Williams was really patient when I couldn't make up my mind. His assistant, Cody, was also patient and pleasant. I finally made up my mind and it just got easier and easier until I drove away in my new car! Thank you Willie, Eric in Finance and all the people I didn't meet that made this deal possible. More
Oil change I brought my corvette in for an oil change and inspection. My only issues are that I was supposed to get the first 3 oil changes free and apparently i I brought my corvette in for an oil change and inspection. My only issues are that I was supposed to get the first 3 oil changes free and apparently it expired in April. Not too many people have their new corvette out in April. Also, I waited over 2 hours for the service to be complete. More
Quick and honest service Came in for oil change and possible leak in transmission colling line. Oil change was done very quickly and I was told there was no leaks to be found. Came in for oil change and possible leak in transmission colling line. Oil change was done very quickly and I was told there was no leaks to be found. No parts were replaced “ just because i had asked for it “ I really appreciate the honesty and not changing parts that didn’t need to be replaced. More