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Bob Johnson Chevrolet
Rochester, NY
2,880 Reviews
Thank you for visiting Bob Johnson Chevrolet, the areas #1 Chevrolet dealer. Bob Johnson Chevrolet is the best place to get a new or used car, truck or SUV. With over 1,300 vehicles available, we have the largest inventory in Rochester, NY. We pride ourselves on never losing a sale over price and for being kind courteous people who really care about our customers. Your satisfaction is our highest priority, thank you for trusting us with your sales and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,880 reviews
June 22, 2018
Amazing service They offered a great deal and accommodated both me and my brother's purchases in a very timely and prompt professional manner. I would definitely reco They offered a great deal and accommodated both me and my brother's purchases in a very timely and prompt professional manner. I would definitely recommend them to any and everyone I know. The team there is top notch. More
by Scraps0f
Verified CustomerEmployees Worked With
Christopher Codd, Sam Cubiotti, George Sarkis, Bill Simpson
June 22, 2018
Amazing experience!!! Bob Johnson Chevy is by far the best dealership! Great staff and amazing customer service; thanks for all that you did for me throughout the process o Bob Johnson Chevy is by far the best dealership! Great staff and amazing customer service; thanks for all that you did for me throughout the process of getting my new vehicle. Thanks for such a great experience and I am extremely happy with my brand new Malibu! More
by eastkk
Employees Worked With
Bill Kinney, Darwin Morillo
June 22, 2018
Excellent Had an excellent experience as I did last time a bought a vehicle from Bob Johnsons Chevy return visit everything was as expected very excellent Had an excellent experience as I did last time a bought a vehicle from Bob Johnsons Chevy return visit everything was as expected very excellent More
by wdgoodwin1260
Employees Worked With
Benny Cannavino, Eric Pappert, Scott Tam
June 22, 2018
Best Car Buying Experience I love my new Equinox! It has all of the creature comforts I love on the inside, and slick looks on the outside! Sam Cubiotti, my salesman, was super I love my new Equinox! It has all of the creature comforts I love on the inside, and slick looks on the outside! Sam Cubiotti, my salesman, was super supportive throughout the buying process. The team at Bob Johnson was very pleasant and hospitable. Sam made sure everything went smoothly for me and is just an all-around great guy! I highly recommend getting your next car at Bob Johnson!! More
by egizzi
Employees Worked With
Jessica Stahl, John Brest, Sam Cubiotti, Jake Casartelli, Dan Hovsepian
June 22, 2018
Excellent service in all aspects I stopped in to check on what it took to lease a car. They walked me through step by step and i had a bran new 2018 Chevy Cruze even in the color I wa I stopped in to check on what it took to lease a car. They walked me through step by step and i had a bran new 2018 Chevy Cruze even in the color I wanted Sreve and Michael worked hard to get me my loan too. Awesome people will be doing business in the future Thank you Very Much for everything More
by Karey
Employees Worked With
Steve Levine, Dustin Jewell
June 22, 2018
An excellent experience to purchase a new vehicle Michael Barty, Nathaniel and Jamal provided outstanding service and they were each a pleasure to work with during all steps of the car buying process! Michael Barty, Nathaniel and Jamal provided outstanding service and they were each a pleasure to work with during all steps of the car buying process! More
by RamsdelChevy
Employees Worked With
Nathaniel, Michael Barty, Jamal Griffin
June 22, 2018
Positive new car lease experience Every 3 years, I return to Bob Johnson’s to get a new lease and new car because of how they treat veterans. This year I was a bit nervous because my Every 3 years, I return to Bob Johnson’s to get a new lease and new car because of how they treat veterans. This year I was a bit nervous because my usual salesman transferred to LeRoy. I will definitely be returning back to Bob Johnson as my experience with Darwin was not only a great one but his calm nature and attention to details won my trust in him! Darwin and Peter make a great team! I love my new car! More
by joann.critelli
Employees Worked With
Peter Montante, Darwin Morillo
June 22, 2018
Experience Darwin is such a great guy!!! It went so smooth and fast. Glad i was able to go through him for my first car, come on mannnn Darwin is such a great guy!!! It went so smooth and fast. Glad i was able to go through him for my first car, come on mannnn More
by nickcortese98
Employees Worked With
Peter Montante, Darwin Morillo, George Sarkis
June 22, 2018
Excellent customer service Andy Bisig in the service department is awesome!!!! His customer service is outstanding. I have never had any issues with the service department thank Andy Bisig in the service department is awesome!!!! His customer service is outstanding. I have never had any issues with the service department thanks to him. Thank you Andy for taking care of me and my family!!! More
by TRACEY8
Employees Worked With
Andrew Bisig
June 22, 2018
Somethings are better left alone The service team started with Steve who as usual was top notch in the intake process for getting my service. The problem arose at the end of the The service team started with Steve who as usual was top notch in the intake process for getting my service. The problem arose at the end of the service. The service technician choose to install my NYS registration which was specifically not installed yet. The technician did not install in the obvious last location, it was installed in a location used for a dash cam as part of my work, the sticker is no where close to lined up with a window line or existing sticker. Simply the old residue needed to be cleaned off so the new sticker would adhere properly in the existing empty location. I have to have it replaced so I can continue to use the dash cam location for the work I need to complete. As I expect you are aware they are not removable and replaceable. I understand this seems like a petty issue for most, however this affects my contracts I have and my effort to meet my needs not to mention it looks like a 3 year old installed the sticker. Being a couple decade customer with multiple GM vehicles, I question weather Bob Johnson dealerships are the place I will use for future service or purchase. Exceptionally disappointed in this experience. 2 weeks later still no contact from the dealership to the issue. More
by MN-GM guy
Employees Worked With
Steve Levine
