
Bob Johnson Chevrolet
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Timely manner I made an appointment online and was pleased at how easy it was to do it. My car needed an oil change, tire rotation and inspection. There was one fee I made an appointment online and was pleased at how easy it was to do it. My car needed an oil change, tire rotation and inspection. There was one fee quoted online and it was different at the service area. I was told the car would be ready at 10:40 and it was within 10 minutes over. I consider this a timely manner. The young man who connected my new phone with my car was pleasant and helpful. His name was Dillon. Jamalle was the person who helped me in the service area. Everything was done well, except I asked to have my overhead light adjusted so it would come on when I opened the car door. That wasn't done so I will have to see if someone else can help me with it. More
Great listening!! Benny was so patient and listened to my needs. He helped find me the best vehicle and kept it in my price range and gave me time to make a decision w Benny was so patient and listened to my needs. He helped find me the best vehicle and kept it in my price range and gave me time to make a decision without any pressure. I really appreciate his willingness to listen and respect my decision making process. More
..Steve Levine Steve Levine was very good with explaining things to me so i understand with no problems, steve took care of all issues with me in a timely manner eve Steve Levine was very good with explaining things to me so i understand with no problems, steve took care of all issues with me in a timely manner even when he wasnt working More
Friendly, approachable staff that work with you. Great experience. I will be back for my next vehicle. My salesman was very accomodating and they worked with me in order to find s vehicle that works Great experience. I will be back for my next vehicle. My salesman was very accomodating and they worked with me in order to find s vehicle that works for my family and is affordable. More
Oil change/royation Quick and efficient. Thorough. Took care of request in a speedy manner. Done properly. Staff was friendly and courteous. Would recommend to other peop Quick and efficient. Thorough. Took care of request in a speedy manner. Done properly. Staff was friendly and courteous. Would recommend to other people I know. More
Awesome Customer Service I had my 1st service on my 2018 Equinox at Bob Johnson Chevrolet in Greece........oil change and tire rotation. I was in and out in no time. much les I had my 1st service on my 2018 Equinox at Bob Johnson Chevrolet in Greece........oil change and tire rotation. I was in and out in no time. much less than the time I was quoted and the customer service was impeccable! This is my 3rd new vehicle at Bob Johnson's and I'm sure there will be more in the future! More
Didnt get screwed ! ; completely satisfied!! I've been screwed multiple times and i feel, for the first time in my life, im completely satisfied and set ntself up well for the future Big thanks t I've been screwed multiple times and i feel, for the first time in my life, im completely satisfied and set ntself up well for the future Big thanks to damon and company on getting the deal done. im very happy and appreciative for the this company as a whole. Would MOST CERTAINLY recommend to others and will be back myself, for sure ! #BOBJOHNSONCHEVYFORLIFE More
Service Identified problem had loaner and repair done in a day satisfied with quality of customer service and reps I would recommend yo family and Friends Identified problem had loaner and repair done in a day satisfied with quality of customer service and reps I would recommend yo family and Friends More
Balanced tires I had new rims out on my truck somewhere else. They told me they could get them to balance because they were bent out of the box I decided to take it I had new rims out on my truck somewhere else. They told me they could get them to balance because they were bent out of the box I decided to take it to the dealer and well they got them to balance fine and they aren't bent More
Fast and organized Have leased my last 4 cars there and everyone from salesman to service to check out people have been polite and knowledgeable easy to work with and s Have leased my last 4 cars there and everyone from salesman to service to check out people have been polite and knowledgeable easy to work with and smiling( a biggie in my book). More