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Bob Johnson Chevrolet
Rochester, NY
2,884 Reviews
Thank you for visiting Bob Johnson Chevrolet, the areas #1 Chevrolet dealer. Bob Johnson Chevrolet is the best place to get a new or used car, truck or SUV. With over 1,300 vehicles available, we have the largest inventory in Rochester, NY. We pride ourselves on never losing a sale over price and for being kind courteous people who really care about our customers. Your satisfaction is our highest priority, thank you for trusting us with your sales and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,884 reviews
June 22, 2018
Positive new car lease experience Every 3 years, I return to Bob Johnson’s to get a new lease and new car because of how they treat veterans. This year I was a bit nervous because my Every 3 years, I return to Bob Johnson’s to get a new lease and new car because of how they treat veterans. This year I was a bit nervous because my usual salesman transferred to LeRoy. I will definitely be returning back to Bob Johnson as my experience with Darwin was not only a great one but his calm nature and attention to details won my trust in him! Darwin and Peter make a great team! I love my new car! More
by joann.critelli
Verified CustomerEmployees Worked With
Peter Montante, Darwin Morillo
June 22, 2018
Experience Darwin is such a great guy!!! It went so smooth and fast. Glad i was able to go through him for my first car, come on mannnn Darwin is such a great guy!!! It went so smooth and fast. Glad i was able to go through him for my first car, come on mannnn More
by nickcortese98
Employees Worked With
Peter Montante, Darwin Morillo, George Sarkis
June 22, 2018
Excellent customer service Andy Bisig in the service department is awesome!!!! His customer service is outstanding. I have never had any issues with the service department thank Andy Bisig in the service department is awesome!!!! His customer service is outstanding. I have never had any issues with the service department thanks to him. Thank you Andy for taking care of me and my family!!! More
by TRACEY8
Employees Worked With
Andrew Bisig
June 22, 2018
Somethings are better left alone The service team started with Steve who as usual was top notch in the intake process for getting my service. The problem arose at the end of the The service team started with Steve who as usual was top notch in the intake process for getting my service. The problem arose at the end of the service. The service technician choose to install my NYS registration which was specifically not installed yet. The technician did not install in the obvious last location, it was installed in a location used for a dash cam as part of my work, the sticker is no where close to lined up with a window line or existing sticker. Simply the old residue needed to be cleaned off so the new sticker would adhere properly in the existing empty location. I have to have it replaced so I can continue to use the dash cam location for the work I need to complete. As I expect you are aware they are not removable and replaceable. I understand this seems like a petty issue for most, however this affects my contracts I have and my effort to meet my needs not to mention it looks like a 3 year old installed the sticker. Being a couple decade customer with multiple GM vehicles, I question weather Bob Johnson dealerships are the place I will use for future service or purchase. Exceptionally disappointed in this experience. 2 weeks later still no contact from the dealership to the issue. More
by MN-GM guy
Employees Worked With
Steve Levine
June 22, 2018
Timely manner I made an appointment online and was pleased at how easy it was to do it. My car needed an oil change, tire rotation and inspection. There was one fee I made an appointment online and was pleased at how easy it was to do it. My car needed an oil change, tire rotation and inspection. There was one fee quoted online and it was different at the service area. I was told the car would be ready at 10:40 and it was within 10 minutes over. I consider this a timely manner. The young man who connected my new phone with my car was pleasant and helpful. His name was Dillon. Jamalle was the person who helped me in the service area. Everything was done well, except I asked to have my overhead light adjusted so it would come on when I opened the car door. That wasn't done so I will have to see if someone else can help me with it. More
by kcherre
Employees Worked With
Jamalle Cade
June 22, 2018
Great listening!! Benny was so patient and listened to my needs. He helped find me the best vehicle and kept it in my price range and gave me time to make a decision w Benny was so patient and listened to my needs. He helped find me the best vehicle and kept it in my price range and gave me time to make a decision without any pressure. I really appreciate his willingness to listen and respect my decision making process. More
by Justine
Employees Worked With
John Brest, Benny Cannavino, Jake Casartelli
June 22, 2018
..Steve Levine Steve Levine was very good with explaining things to me so i understand with no problems, steve took care of all issues with me in a timely manner eve Steve Levine was very good with explaining things to me so i understand with no problems, steve took care of all issues with me in a timely manner even when he wasnt working More
by blanch6322
Employees Worked With
John Brest, Steve Levine
June 22, 2018
Friendly, approachable staff that work with you. Great experience. I will be back for my next vehicle. My salesman was very accomodating and they worked with me in order to find s vehicle that works Great experience. I will be back for my next vehicle. My salesman was very accomodating and they worked with me in order to find s vehicle that works for my family and is affordable. More
by gamarino14
Employees Worked With
John Brest, Damon Brown
June 21, 2018
Oil change/royation Quick and efficient. Thorough. Took care of request in a speedy manner. Done properly. Staff was friendly and courteous. Would recommend to other peop Quick and efficient. Thorough. Took care of request in a speedy manner. Done properly. Staff was friendly and courteous. Would recommend to other people I know. More
by ANTHONYA1
Employees Worked With
Paul Palmgreen
June 21, 2018
Awesome Customer Service I had my 1st service on my 2018 Equinox at Bob Johnson Chevrolet in Greece........oil change and tire rotation. I was in and out in no time. much les I had my 1st service on my 2018 Equinox at Bob Johnson Chevrolet in Greece........oil change and tire rotation. I was in and out in no time. much less than the time I was quoted and the customer service was impeccable! This is my 3rd new vehicle at Bob Johnson's and I'm sure there will be more in the future! More
by WAYNER167
Employees Worked With
Nicholas Toscano, Service Technician, Steve Kerr
