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Bob Johnson Chevrolet
Rochester, NY
2,880 Reviews
Thank you for visiting Bob Johnson Chevrolet, the areas #1 Chevrolet dealer. Bob Johnson Chevrolet is the best place to get a new or used car, truck or SUV. With over 1,300 vehicles available, we have the largest inventory in Rochester, NY. We pride ourselves on never losing a sale over price and for being kind courteous people who really care about our customers. Your satisfaction is our highest priority, thank you for trusting us with your sales and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,880 reviews
June 20, 2018
Normally I have a great experience. 6 years I waited 2 hours for an oil filter change and a tire rotation. I can do that myself on my John Deere 4020 and then mow 250 acres in that time. After t I waited 2 hours for an oil filter change and a tire rotation. I can do that myself on my John Deere 4020 and then mow 250 acres in that time. After teaching a full day, I then missed being able to rake over my hay so I could bail it the next day. If I had not gone back in,to the service center to see what was taking so long, it would have been longer. 3:20 arrived. 5:10 left. More
by TECCKERR
Verified CustomerEmployees Worked With
I don't remember, Dan Helmbold
June 20, 2018
My total experience Overall if you're looking for a positive experience in purchasing a new or used car and great service plan on visiting Bob Johnson Chevrolet. Overall if you're looking for a positive experience in purchasing a new or used car and great service plan on visiting Bob Johnson Chevrolet. More
by Papa57
Employees Worked With
George Sarkis, Dylan Love, Laura Tallents
June 20, 2018
Buying a new car. Have had very positive experiences in the service department. One of the reasons I came here for a new car. Mike Barty was s pleasure to work with as Have had very positive experiences in the service department. One of the reasons I came here for a new car. Mike Barty was s pleasure to work with as well as his trainee, Nate. I am extremely pleased with the car buying process. More
by mginther0
Employees Worked With
Michael Barty, Jamal Griffin
June 20, 2018
Excellent Tyler France did an excellent job I have bought my vehicle from Bob Johnson Since 1989 an Would not purchase anywhere else I love my vehicle I purchas Tyler France did an excellent job I have bought my vehicle from Bob Johnson Since 1989 an Would not purchase anywhere else I love my vehicle I purchased an will continue to refer people to Bob Johnson More
by rdellina
Employees Worked With
Tyler France, Christopher Codd
June 20, 2018
Great experience Scott got me out of my current lease and into a more reasonable payment while upgrading my Traverse; can’t say enough good things! Thank you. Scott got me out of my current lease and into a more reasonable payment while upgrading my Traverse; can’t say enough good things! Thank you. More
by Jill
Employees Worked With
Rich Held, Scott Tam, Dustin Jewell, Jamal Griffin, John Brest
June 20, 2018
Great experience! Everyone was very friendly. Willie made it very easy to choose the right vehicle and at the price I wanted. I love my new car! Everyone was very friendly. Willie made it very easy to choose the right vehicle and at the price I wanted. I love my new car! More
by jenzic82
Employees Worked With
Willie Williams
June 20, 2018
Good experience Had another great experience at Bob Johnson. Thanks for everything again Joe you always take care of us and get things done to make our payment where Had another great experience at Bob Johnson. Thanks for everything again Joe you always take care of us and get things done to make our payment where we want it. More
by Huertas2500
Employees Worked With
Eric Pappert, Dustin Jewell, Joe LoVerde
June 20, 2018
good personal relationship with Mr. Bisig I have nothing but positive feedback in regards to all I have dealt with--from the Sales to the service dept. Mr. Sarkis was one of the most person I have nothing but positive feedback in regards to all I have dealt with--from the Sales to the service dept. Mr. Sarkis was one of the most personal and professional people I have ever dealt with when it comes to buying a product. Thanks to all S.G. Klaassen More
by KLUGGY99
Employees Worked With
Andrew Bisig, Sam Cubiotti, George Sarkis
June 19, 2018
Was worth the wait Jake helped me out tremendously. He was patient and never rushed me into buying something. He explained everything that was needed. He was a bit side Jake helped me out tremendously. He was patient and never rushed me into buying something. He explained everything that was needed. He was a bit side tracked with other things but I didnt mind. I planned on taking some time there. Although the price wasn't where I wanted it to be totally, it was fair enough. I'll be back! More
by maynardwill
Employees Worked With
Jake Magin
June 19, 2018
Not happy with your business any longer My last experience was better than the many times prior. An oil change and tire rotation used to take less than 30 minutes at bob Johnson. Then Bob J My last experience was better than the many times prior. An oil change and tire rotation used to take less than 30 minutes at bob Johnson. Then Bob Johnson Chevrolet decided to hire a ton of sales reps that are located all over the floor without privacy for the customers and the service team became bombarded with an influx of autos needing service, and unable to handle the volume efficiently. I’ve waited over 3 hours for a basic oil change and tire rotation mutiple times. Your workers are getting the brunt of this as customers are fed up with the wait. When are you going to expand your service department to match your sales force? You can’t possibly remain the top dealer status with upset customers. I’ve been a customer for over 20 years and am on my way out. The old bob Johnson was much nicer ...Something to be said for a smaller business that adds a personal touch versus what’s happening the last several years. So my review is directed at management, not the staff who can only work with what’s there as best they can. More
by Dfiorito
Employees Worked With
Dustin was fantastic doing his onstar job. 5 stars for Dustin
