Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bob Johnson Chevrolet
Rochester, NY
2,884 Reviews
Thank you for visiting Bob Johnson Chevrolet, the areas #1 Chevrolet dealer. Bob Johnson Chevrolet is the best place to get a new or used car, truck or SUV. With over 1,300 vehicles available, we have the largest inventory in Rochester, NY. We pride ourselves on never losing a sale over price and for being kind courteous people who really care about our customers. Your satisfaction is our highest priority, thank you for trusting us with your sales and service.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews By Type
Showing 2,884 reviews
June 20, 2018
Good experience Had another great experience at Bob Johnson. Thanks for everything again Joe you always take care of us and get things done to make our payment where Had another great experience at Bob Johnson. Thanks for everything again Joe you always take care of us and get things done to make our payment where we want it. More
by Huertas2500
Employees Worked With
Joe LoVerde, Eric Pappert, Dustin Jewell
June 20, 2018
good personal relationship with Mr. Bisig I have nothing but positive feedback in regards to all I have dealt with--from the Sales to the service dept. Mr. Sarkis was one of the most person I have nothing but positive feedback in regards to all I have dealt with--from the Sales to the service dept. Mr. Sarkis was one of the most personal and professional people I have ever dealt with when it comes to buying a product. Thanks to all S.G. Klaassen More
by KLUGGY99
Verified CustomerEmployees Worked With
Andrew Bisig, Sam Cubiotti, George Sarkis
June 19, 2018
Was worth the wait Jake helped me out tremendously. He was patient and never rushed me into buying something. He explained everything that was needed. He was a bit side Jake helped me out tremendously. He was patient and never rushed me into buying something. He explained everything that was needed. He was a bit side tracked with other things but I didnt mind. I planned on taking some time there. Although the price wasn't where I wanted it to be totally, it was fair enough. I'll be back! More
by maynardwill
Employees Worked With
Jake Magin
June 19, 2018
Not happy with your business any longer My last experience was better than the many times prior. An oil change and tire rotation used to take less than 30 minutes at bob Johnson. Then Bob J My last experience was better than the many times prior. An oil change and tire rotation used to take less than 30 minutes at bob Johnson. Then Bob Johnson Chevrolet decided to hire a ton of sales reps that are located all over the floor without privacy for the customers and the service team became bombarded with an influx of autos needing service, and unable to handle the volume efficiently. I’ve waited over 3 hours for a basic oil change and tire rotation mutiple times. Your workers are getting the brunt of this as customers are fed up with the wait. When are you going to expand your service department to match your sales force? You can’t possibly remain the top dealer status with upset customers. I’ve been a customer for over 20 years and am on my way out. The old bob Johnson was much nicer ...Something to be said for a smaller business that adds a personal touch versus what’s happening the last several years. So my review is directed at management, not the staff who can only work with what’s there as best they can. More
by Dfiorito
Employees Worked With
Dustin was fantastic doing his onstar job. 5 stars for Dustin
June 19, 2018
Great Mark was very professional and helpful. Randy performed the services on my Corvette. It was returned to me as clean as it was when I dropped her off. Mark was very professional and helpful. Randy performed the services on my Corvette. It was returned to me as clean as it was when I dropped her off. Unlike the last dealer I took her to. Well done guys! More
by C7R004
Employees Worked With
Mark Jenkins
June 19, 2018
Great experience! Laura Tallents was my sales person and she was great! Made this easy and fast! i will recommend her and Bob Johnson Chevrolet to anyone! Laura Tallents was my sales person and she was great! Made this easy and fast! i will recommend her and Bob Johnson Chevrolet to anyone! More
by TVsilverado
Employees Worked With
Peter Montante, Laura Tallents, Jeff Hay
June 19, 2018
My dream car I walked in thinking that I would never qualify for what I really want, and walked out the owner of a 2018 Tahoe. They got me in the truck I wanted, t I walked in thinking that I would never qualify for what I really want, and walked out the owner of a 2018 Tahoe. They got me in the truck I wanted, the color I wanted, the features I wanted. More
by Kareemb80
Employees Worked With
George Sarkis, Laura Tallents, Dylan Love
June 19, 2018
Oil change, tire rotation and multi point Although the amount of time waiting for an oil change, tire rotation and multi Point inspection seems a bit excessive, I feel the overall quality of Although the amount of time waiting for an oil change, tire rotation and multi Point inspection seems a bit excessive, I feel the overall quality of the work and explanation of what was done, gives me peace of mind More
by TGARNOLD
Employees Worked With
Dan Helmbold
June 19, 2018
My first car buying (leasing) experience was a great one! I just got my first car through Bob Johnson a little over a week ago, I leased a new Chevy Cruze Hatchback and absolutely love it, it is the perfect s I just got my first car through Bob Johnson a little over a week ago, I leased a new Chevy Cruze Hatchback and absolutely love it, it is the perfect size and car for me! A huge thank you to Jonathan Hillengas who helped me through the whole process from helping me find the right car and helping me decide how many miles to get, etc. The whole process was super smooth and much less stressful than I thought it would be, thanks to Johnathan and all the help he gave me! Will definetly continue to purchase from Bob Johnson after my lease is up! More
by addiegricius
Employees Worked With
Jonathan Hillengas, George Sarkis
June 19, 2018
Always a great experience at Bob Johnson We love working with John Lanzatella - amazing service and everything he promises is delivered. I feel we always get the best price and service behind We love working with John Lanzatella - amazing service and everything he promises is delivered. I feel we always get the best price and service behind the sale. More
by chargarther16
Employees Worked With
John Lanzatella, George Sarkis, Jake Casartelli
