
Bob Johnson Chevrolet
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Ordered my lease over the phone Frank made the process very easy. I live over an hour away and I did all the paperwork over the phone. The following day I signed and paid my down p Frank made the process very easy. I live over an hour away and I did all the paperwork over the phone. The following day I signed and paid my down payment and was on the road in less than an hour. More
Great customer care The people at Bob Johnsons are what really sets them apart from other dealerships. From Hector, my sales person, the "nerd team" and the detail team w The people at Bob Johnsons are what really sets them apart from other dealerships. From Hector, my sales person, the "nerd team" and the detail team went above and beyond all expectations to deliver a new truck to me. By far the best experience I have had at a car dealers to date. More
fast and good Had a 10:30 appointment and was on my way at 11:10 and they also rotated the tires on my truck. My truck has locking rims which takes a special tool Had a 10:30 appointment and was on my way at 11:10 and they also rotated the tires on my truck. My truck has locking rims which takes a special tool to rotate them. More
Service The service is great . We were told exactly what had been done. The staff is always helpful. We have dealt with B. Johnson for a few years now a The service is great . We were told exactly what had been done. The staff is always helpful. We have dealt with B. Johnson for a few years now and will continue to do so. More
replaced tire service rep checked tire and determined it could not be repaired and had tire replaced. Even without having the tire in stock still had it completed i service rep checked tire and determined it could not be repaired and had tire replaced. Even without having the tire in stock still had it completed in about 3 hours More
Blue tooth hasn’t worked properly since I got the car. They haven’t figured out what’s wrong with my car. Brought it in several times. Last time they had my car for six days still didn’t fix it They haven’t figured out what’s wrong with my car. Brought it in several times. Last time they had my car for six days still didn’t fix it More
Great car buying experience Scott was excellent to work with! 100% pleased with my car buying experience. Will come back for my next car! Ten out of ten service! Scott was excellent to work with! 100% pleased with my car buying experience. Will come back for my next car! Ten out of ten service! More
Great Customer Service Chris and Dan were amazing, They went above and beyond for me and I couldn’t be happier. I was impressed that they took my history with Bob Johnson in Chris and Dan were amazing, They went above and beyond for me and I couldn’t be happier. I was impressed that they took my history with Bob Johnson into consideration when helping me, as customer loyalty doesn’t tend to go as far with most companies anymore. Their combined efforts have earned my business as long as I need a car or any work done. More
Great experience Our salesperson John Lanzatella was amazing. He did everything to make us happy. Our insurance agents said he was the best salesperson they ever spoke Our salesperson John Lanzatella was amazing. He did everything to make us happy. Our insurance agents said he was the best salesperson they ever spoken with. The process was quick and efficient. It was the second vehicle we’ve purchased from Bob Johnson and it’s an hour drive for us. The only complaint we had was the windows were really streaked to the point it was hard to see. But I have to give a perfect score because of John. More
Andrew Bisig deserves a raise! Andrew gives personal care and overall concern for our car, even our family. He is the only service advisor we work with... not to say any others were Andrew gives personal care and overall concern for our car, even our family. He is the only service advisor we work with... not to say any others were bad... just want to work with Andrew More