
Bob Johnson Chevrolet
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Needed a loaner My car was in for an oil change, recalled part and inspection. Thankfully my car was being serviced for a recalled part otherwise I might’ve had to pa My car was in for an oil change, recalled part and inspection. Thankfully my car was being serviced for a recalled part otherwise I might’ve had to pay for a rental car. Limited number of loaners, I understand but first come first served? If you have a late morning appt, you’re not guaranteed a vehicle. I’d never heard of that type of process before. Most auto dealers are advertising free loaners. When I picked up my car there were oily hand prints on the door and dirt on the seat. The interior of my car is bright red. When I brought the dirt on the seat to an attendant’s attention, he wiped it up right away. I didn’t notice the oily handprints on the door until I was pulling away. At that point, I was just irritated. Somehow the seat adjustments were also reset. More
Silverado purchase Best price in the area however the salesman was not there when i came in to sign paperwork the next day at the appointed time and the interior had cr Best price in the area however the salesman was not there when i came in to sign paperwork the next day at the appointed time and the interior had crumbs and blemishes when i picked the vehicle up. Good company to work with however make sure they do everything expected More
Inspection Service was excellent and was done in a timely manner even when I was not in a rush for my car. Everyone was pleasant and helpful Service was excellent and was done in a timely manner even when I was not in a rush for my car. Everyone was pleasant and helpful More
Leasing a Cruze It is always a pleasure to work with Sean and George! They make the experience a good one! I appreciate their time, knowledge and willingness to list It is always a pleasure to work with Sean and George! They make the experience a good one! I appreciate their time, knowledge and willingness to listen! More
Great people great cars great experience They always have what I’m looking for in a vehicle. If they don’t have one they will find what I want. Great car buying experience. They always have what I’m looking for in a vehicle. If they don’t have one they will find what I want. Great car buying experience. More
Easy purchase Joey makes it easy to buy a car there. The nerds are helpful as well. It’s a no pressure experience. Actually sold me a car for less than I was aski Joey makes it easy to buy a car there. The nerds are helpful as well. It’s a no pressure experience. Actually sold me a car for less than I was asking for. More
Very good Dealership is clean and staff very friendly. The salesman I worked with was thorough and did all he could to make me happy. It was a pleasant experien Dealership is clean and staff very friendly. The salesman I worked with was thorough and did all he could to make me happy. It was a pleasant experience. More
Excellent Great quick experience no hassle. I will return for a truck in June of 2019. Looking for the 2019 Silverado. I’m sure that that experience will be the Great quick experience no hassle. I will return for a truck in June of 2019. Looking for the 2019 Silverado. I’m sure that that experience will be the same as today ! More
Appointment delayed 2 full days Appointment was scheduled for the morning on a Thursday to look at transmission issue. I left the car all day and they didn’t look at it until Saturda Appointment was scheduled for the morning on a Thursday to look at transmission issue. I left the car all day and they didn’t look at it until Saturday morning. this is the second time I’ve left a car all day for an appointment and it wasn’t looked at. One person told me their specialist is on vacation. Another one told me the specialist is out of town for training. Either way this dealer needs to learn how to schedule. And of course they didn’t acknowledge any issue with transmission even though there is obvious delayed/slow shifting. still under warranty with 23,000 miles. More
Great experience I really wanted to switch from a Nissan to a chevy lease. Brady came highly recommended and he did an awesome job. He made the transition quick and go I really wanted to switch from a Nissan to a chevy lease. Brady came highly recommended and he did an awesome job. He made the transition quick and got me into a new vehicle I love. More