
Bob Johnson Chevrolet
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Excellent staff and timely work completed Every time I go there the staff greets shakes hands. Fast check in. They call when vehicle is completed and review everything that has been completed Every time I go there the staff greets shakes hands. Fast check in. They call when vehicle is completed and review everything that has been completed More
Get a new vehicle Nice selection good salespeople leave happy and got the vehicle you wanted with a great deal.i will always go back again. The only dealership I use. Nice selection good salespeople leave happy and got the vehicle you wanted with a great deal.i will always go back again. The only dealership I use. More
Oil change and nys brakes and rotors Chris Codd is the best thing that has happen to B Johnson service department. And Dan is a true professional. Everything was done in a very timely man Chris Codd is the best thing that has happen to B Johnson service department. And Dan is a true professional. Everything was done in a very timely manner More
Andy Bisig, great service advisor! Was in a jam with my 2011 Chevy Malibu, was barely running, check engine light was on, wasn't drivable. Andy got me in and out the next day without an Was in a jam with my 2011 Chevy Malibu, was barely running, check engine light was on, wasn't drivable. Andy got me in and out the next day without an appointment. Thanks! More
Happy Shopper Brady was very knowledgeable, friendly and confident but not pushy. :) I believe he had my best interests in mind and worked to see what was the righ Brady was very knowledgeable, friendly and confident but not pushy. :) I believe he had my best interests in mind and worked to see what was the right fit for me. I was very happy with my buying experience and would highly recommend to a friend. More
Friendly service. I had an appointment and they got me right in and completed the service within the time promised. I have all 4 of my vehicles that were purchased here I had an appointment and they got me right in and completed the service within the time promised. I have all 4 of my vehicles that were purchased here serviced here and always get courteous, professional customer service. More
Great dealers poor service center Went for a New York State inspection and to have a tire pressure sensor replaced. After 2 and a half hours an oil change was performed that had never Went for a New York State inspection and to have a tire pressure sensor replaced. After 2 and a half hours an oil change was performed that had never been discussed and I got in the car to realize the tire pressure sensor had not been fixed. A week later spoke with service manager Chris Codd who told me to bring the car in and they would fix the issue and Chris had something “really nice” planned for me. When I went to the dealership at the agreed upon time to pick up my rental and meet with Chris he shook my hand said someone else would take care of me and sat at his desk to make calls. I waited 45 minutes for a rental car that we had previously discussed, and when I picked the car up all that was done was the sensor being fixed. No refund for an oil change I didn’t ask for. No apology, very little interaction with the service manager who was taking care of the situation and nothing “really nice” was done. I would go there to work with the dealers but will NEVER go there for any service. More
no title We enjoyed working with Damon. His enthusiasm and positive energy was uplifting. We also enjoyed getting schooled on the technical features of our new We enjoyed working with Damon. His enthusiasm and positive energy was uplifting. We also enjoyed getting schooled on the technical features of our new car by Jamal More
Great value @ Bob Johnson Best price around, huge selection. Great service - love dealing with internet sales. Dylan at Nerd Squad was awesome. Could have used a little reminde Best price around, huge selection. Great service - love dealing with internet sales. Dylan at Nerd Squad was awesome. Could have used a little reminder on what to bring to closing (forgot the title for my trade). Otherwise, everything went completely smooth! More
Routine maintainence Dealership and check in employees friendly and efficient. Only waited one hour which was very good! Everyone know what they were doing. Like the re Dealership and check in employees friendly and efficient. Only waited one hour which was very good! Everyone know what they were doing. Like the rewards program More