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Bob Johnson Chevrolet
Rochester, NY
2,881 Reviews
Thank you for visiting Bob Johnson Chevrolet, the areas #1 Chevrolet dealer. Bob Johnson Chevrolet is the best place to get a new or used car, truck or SUV. With over 1,300 vehicles available, we have the largest inventory in Rochester, NY. We pride ourselves on never losing a sale over price and for being kind courteous people who really care about our customers. Your satisfaction is our highest priority, thank you for trusting us with your sales and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,881 reviews
May 23, 2018
Car repaired quickly and for less than expected I had the car towed to Bob Johnson to fix a flat tire and badly scratched rim after a nasty encounter with a curb on Sunday. I authorized them to rep I had the car towed to Bob Johnson to fix a flat tire and badly scratched rim after a nasty encounter with a curb on Sunday. I authorized them to replace both the tire and rim. I was surprised to hear on Monday that the rim could be “buffed out” for much less than a new rim. Great news and my car was ready for pickup by lunch time. More
by DVITULLI
Verified CustomerEmployees Worked With
Christopher Codd, Steve Kerr
May 23, 2018
Car leasing experience My experience of leasing a car was very pleasant. Frank, My salesman,, vas very knowledgeable and helpful. Travis spent time showing me all the featur My experience of leasing a car was very pleasant. Frank, My salesman,, vas very knowledgeable and helpful. Travis spent time showing me all the features and answering all questions of setting things up inside my vehicle. More
by srosner816
Employees Worked With
Frank Destefano, Rich Held, George Sarkis, Travis Schutz
May 23, 2018
Service department / Always a pleasure to work with Andrew he let's you know what they are going to do and how they are making out along the way Always a pleasure to work with Andrew he let's you know what they are going to do and how they are making out along the way More
by JSHOFKOM
Employees Worked With
Andrew Bisig, Joe LoVerde
May 23, 2018
This time they were great. Oil charge within an hour. After this visit I would recommend them. The last 4 were not so good. They all were within a week of buying the SUV. Hope they keep it up. After this visit I would recommend them. The last 4 were not so good. They all were within a week of buying the SUV. Hope they keep it up. More
by nannykaren58
Employees Worked With
Andrew Bisig, Christopher Codd
May 22, 2018
Oil change with no tire rotation, $38.00, too expensive Very disappointed that they did not do a tire rotation for an extra $2.00. I gave a time that I had to be done by, but when they finished, I still h Very disappointed that they did not do a tire rotation for an extra $2.00. I gave a time that I had to be done by, but when they finished, I still had 40 minutes. More
by PETRELLA423
Employees Worked With
Do not remember
May 22, 2018
Great sales staff Omar make my purchase eazy. Brought my new vehicle home with in hours. I would refer this dealership and staff to any one. It was a different easier Omar make my purchase eazy. Brought my new vehicle home with in hours. I would refer this dealership and staff to any one. It was a different easier feeling then other dealerships. sales staff we’re very helpful. More
by Sullivan339
Employees Worked With
Omar Gonzalez, Dustin Jewell
May 22, 2018
Thank you John was very helpful, he got us what we wanted and at a price that we wanted. Thank you John. We will be back to bob Johnson!!! John was very helpful, he got us what we wanted and at a price that we wanted. Thank you John. We will be back to bob Johnson!!! More
by shak_728
Employees Worked With
John Lanzatella
May 22, 2018
Bad service I had a seal on a car door replaced under warranty. The seal is splitting again and now they do not want to replace it unless I pay for the part and l I had a seal on a car door replaced under warranty. The seal is splitting again and now they do not want to replace it unless I pay for the part and labor. More
by ARTLIP
Employees Worked With
Andy Stewart
May 22, 2018
Working with Ann She is very helpful and doesn't want to screw over anyone especially women. Answer all my worries and questions. A pleasure to know and work with. She is very helpful and doesn't want to screw over anyone especially women. Answer all my worries and questions. A pleasure to know and work with. More
by pgriffith14616
Employees Worked With
Rich Held, Anne Lakis, George Sarkis
May 22, 2018
Excellent No issues, sale was quick and easy. Associates were pleasant and friendly. Everything was explained and all questions were answered to our satisfact No issues, sale was quick and easy. Associates were pleasant and friendly. Everything was explained and all questions were answered to our satisfaction. Will recommend Bob Johnson to friends. More
by bigragu13
Employees Worked With
Peter Montante, George Sarkis, Lenny Zaccaglino
