Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bob Johnson Chevrolet
Rochester, NY
2,881 Reviews
Thank you for visiting Bob Johnson Chevrolet, the areas #1 Chevrolet dealer. Bob Johnson Chevrolet is the best place to get a new or used car, truck or SUV. With over 1,300 vehicles available, we have the largest inventory in Rochester, NY. We pride ourselves on never losing a sale over price and for being kind courteous people who really care about our customers. Your satisfaction is our highest priority, thank you for trusting us with your sales and service.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,881 reviews
May 22, 2018
Oil change, tire rotation, check over Fairly long line of vehicles waiting for service. As a frequent customer, I am on a first name basis with Andy Bisig and Chris Codd and always greeted Fairly long line of vehicles waiting for service. As a frequent customer, I am on a first name basis with Andy Bisig and Chris Codd and always greeted with a handshake. Didn't catch the shuttle drivers name but have found them all to be friendly and easy to have a conversation with during travel to my destination. Good crew! More
by MGIACONIA
Verified CustomerEmployees Worked With
Andrew Bisig, Christopher Codd
May 22, 2018
Transparency I had the opportunity to work with Brady and his assistant Nick, I had a number that I needed to meet and Brady did everything he could to get me the I had the opportunity to work with Brady and his assistant Nick, I had a number that I needed to meet and Brady did everything he could to get me there. Quick, easy , and a honest process. I look forward to future transactions this smooth! More
by timothyb77
Employees Worked With
Eric Pappert, Brady Schultz
May 22, 2018
Very good overall experience Very satisfied with my Cruze lease and my salesman Anthony Suttera and the finance department the service department and tech help. I would recommend Very satisfied with my Cruze lease and my salesman Anthony Suttera and the finance department the service department and tech help. I would recommend Bob Johnson to friends and family. More
by mcasamento1
Employees Worked With
Tyler the assistant for Anthony suttera, Andrew Bisig, John Brest, Rocco Pellegrino, George Sarkis, Anthony Suttera, Jackie Dixon, Kathryn Springsteen
May 22, 2018
Outstanding and Friendly service My salesman Michael Barty and finance person John Brest were both very friendly, knowledgeable, and thorough which made the overall experience positiv My salesman Michael Barty and finance person John Brest were both very friendly, knowledgeable, and thorough which made the overall experience positive. I would definitely consider purchasing a vehicle again from Bob Johnson. More
by dtlssl47
Employees Worked With
Michael Barty, John Brest, Jackie Dixon
May 22, 2018
Fun buying experience. My new Equinox is fantastic! Great job selling and delivering my 18 Equinox. This is my 3rd Equinox and the new 18 is a vast improvement over the old model that I liked. I am ex Great job selling and delivering my 18 Equinox. This is my 3rd Equinox and the new 18 is a vast improvement over the old model that I liked. I am experiencing total customer enthusiasm with this purchase. Go buy one today! More
by mikemalinowski411
Employees Worked With
John Brest, Benny Cannavino
May 22, 2018
2015 Chevy Silverado Overall a great experience. The day I picked my truck up I was told I’d be there about an hour. I was there for 2 1/2 hours and spent most of the time Overall a great experience. The day I picked my truck up I was told I’d be there about an hour. I was there for 2 1/2 hours and spent most of the time waiting. Very frustrated with the whole experience that day. More
by bobbielynnryan
Employees Worked With
John Brest, Steve Levine
May 21, 2018
Quick service and good advice for solution to a tire monitor I have been a customer at Bob Johnson Chevrolet for 30+ years and very satisfied with any sales and service that I requested. Highly recommend them t I have been a customer at Bob Johnson Chevrolet for 30+ years and very satisfied with any sales and service that I requested. Highly recommend them to anyone. More
by VONRATHONYI
Employees Worked With
Nicholas Delettera
May 21, 2018
Poor Service I will never use this service department again. When they called to set up the appointment they told me I had 2 free oil changes. When I got to my app I will never use this service department again. When they called to set up the appointment they told me I had 2 free oil changes. When I got to my appointment they told me it would be less than an hour. I also did not know where to go so I left my daughter in the car while I figured it out. They brought my car in without even realizing she was in the car!! Then the oil change took TWO hours and my oil changes were expired. Needless to say I will not be going back for an oil change. More
by erinmarie3713
Employees Worked With
I dont remember
May 21, 2018
Great Help my experiences at Bob Johnson was just GREAT! The salesman Steve York just made the day. He couldn't have been any helpful. He knows his products. my experiences at Bob Johnson was just GREAT! The salesman Steve York just made the day. He couldn't have been any helpful. He knows his products. I'll be back to buy from him again. More
by cfbrown424
Employees Worked With
Stephen Johnson, Steve York, Jackie Dixon
May 21, 2018
Great Service Everyone I dealt with was professional. Explained work being done. Kept me updated on progress of the work. I felt they went above and beyond. The Everyone I dealt with was professional. Explained work being done. Kept me updated on progress of the work. I felt they went above and beyond. There are other dealerships closer to me but I will drive the extra distance because of their services. More
by rprovost0
Employees Worked With
Dan Helmbold
