
Bob Johnson Chevrolet
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,880 reviews
Great experience! I was leasing a Honda Civic before I came here and bob johnson made the switch so easy and paid off the rest of my lease. They were quick and efficien I was leasing a Honda Civic before I came here and bob johnson made the switch so easy and paid off the rest of my lease. They were quick and efficient and I love my new Chevy trax! More
lease car Every one there was a great help in getting me in my 2019 Malibu. Did not like the first malibu and was able to bring back the next day and get the c Every one there was a great help in getting me in my 2019 Malibu. Did not like the first malibu and was able to bring back the next day and get the car I wanted. Thanks a lot to Steve York. More
Great experience Everyone was very helpful and took the time to make sure I understood everything to my satisfaction. I felt as though I was their only customer and w Everyone was very helpful and took the time to make sure I understood everything to my satisfaction. I felt as though I was their only customer and was made to feel very welcome. More
Pleasurable Considering I was never going to ever return to Bob Johnson’s after an horrible experience in 2011, I found Brian, John and Alex were all very helpful Considering I was never going to ever return to Bob Johnson’s after an horrible experience in 2011, I found Brian, John and Alex were all very helpful and know their craft. More
The best! Very helpful and very detailed explanations. Darwin helped make sure I was getting what I wanted for the price I could afford and didnt try to upsell Very helpful and very detailed explanations. Darwin helped make sure I was getting what I wanted for the price I could afford and didnt try to upsell me once he knew my price ranges and limits. Tim the tech "nerd" was also really helpful and went through each component in the vehicle and was entertaining with it. He made the tech stuff easy for me to understand. Overall I'm very satisfied because I left there with a lease that was a way better deal than I would have gotten at my previous dealership. More
Timely oil change. Service was great from the moment I pulled up to the moment I pulled out. Very reasonable wait time for an oil change and tire rotation. Service was great from the moment I pulled up to the moment I pulled out. Very reasonable wait time for an oil change and tire rotation. More
new lease Mason Hill was great to work with. Along with George Sarkis, Tim Ferris. All aspect of leasing was made easy by these 3 people. Great Job well done Mason Hill was great to work with. Along with George Sarkis, Tim Ferris. All aspect of leasing was made easy by these 3 people. Great Job well done More
Too busy There was no directions on where to park or how this works. I have never been to the service center. I didn’t know I was supposed to pull up to the do There was no directions on where to park or how this works. I have never been to the service center. I didn’t know I was supposed to pull up to the door. Then when I got there I had an appointment and they made me get out of my car and go talk to someone and explain what was going on. So what was the point of me making an appointment? It was super busy and there was no directions. I was flustered and wanted to leave. Then the mechanic came out and had to ask me what was going on with my car. Not sure I’m getting a Chevy again. This service appointment left a bad taste in my mouth. I think I’ll just use Cavallaro Neubauer in Williamson. More
Great Customer Service It was a great and easy process. Hector Padgham and George sarkis did a great job and made my purchase a breeze. They were both very informative an It was a great and easy process. Hector Padgham and George sarkis did a great job and made my purchase a breeze. They were both very informative and answered all my questions. More
Fantastic Couldn't be happier with the Great deal on the Tahoe & my salesman Dave Towle made things easy and fast. The complete process was great, not what you Couldn't be happier with the Great deal on the Tahoe & my salesman Dave Towle made things easy and fast. The complete process was great, not what you would get from other Dealers. The delivery was perfect nothing changed from the sale, payments perfect, money down perfect, the term of lease perfect and the correct vehicle. I couldn't be happier. I would give the people I dealt with and Bob Johnson a 20 on 1 to 10 index. More