
Bob Johnson Chevrolet
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Very friendly and professional Everyone was very courteous and helpful and answered all my questions. I purchased the vehicle I was looking at a reasonable price. I will recommend Everyone was very courteous and helpful and answered all my questions. I purchased the vehicle I was looking at a reasonable price. I will recommend Bob Johnson’s to my friends More
1 1/2 hr for a car inspection in quick service it should not take an 1 1/2 for an inspection only. you need more service personnel to handle small service jobs, Get people out quic in quick service it should not take an 1 1/2 for an inspection only. you need more service personnel to handle small service jobs, Get people out quicker. More
Oil Change 2nd oil change went well because I made an appointment!!!! I didn't make an appointment for the first one and sat there for 2.5 hours. 2nd oil change went well because I made an appointment!!!! I didn't make an appointment for the first one and sat there for 2.5 hours. More
2018 suburban lt Mike Barty is exceptional. Has repeatedly gone above and beyond to provide superior service and buying experience. Not only is he knowledgeable about Mike Barty is exceptional. Has repeatedly gone above and beyond to provide superior service and buying experience. Not only is he knowledgeable about the product but he’s expedient with the process and paperwork. He’s removed the anxiety of acquiring a new vehicle and transformed it into a pleasurable experience - extremely difficult to do in a sales environment. As a repeat customer I can easily say that my entire family loves him and that he is the single reason I will continue to buy from bob Johnson Chevrolet for as long as he’s employed there. More
Car buying made easy I would like to thank Sam Cubiotti and Buddy baur for there hard work and there professionalism ! Thank you for making car buying easy and helping my I would like to thank Sam Cubiotti and Buddy baur for there hard work and there professionalism ! Thank you for making car buying easy and helping my wife and myself buy a new car for our daughter in college ! Great job keep up the good work . Thanks More
Easy, helpful From salesman, to finance guy, to tech guy, to guy in training. Everyone was professional and went above and beyond. Thank you Bob Johnson team! From salesman, to finance guy, to tech guy, to guy in training. Everyone was professional and went above and beyond. Thank you Bob Johnson team! More
Customer service great great but Was in and out fast! Via my appointment that was awesome . The only Thing I was disappointed on was my washer fluid wasn’t topped off lol now I need Was in and out fast! Via my appointment that was awesome . The only Thing I was disappointed on was my washer fluid wasn’t topped off lol now I need to get a bottle to do it. All other places I have purchased new vehicles always checks all fluids and tops off as needed. I expect full service when I buy a 55k value truck . More
Oil change and tires rotation. I came in for normal matinance and I was consurned about the shifting of the transmission! They looked at it and they could not repeat the problem so I came in for normal matinance and I was consurned about the shifting of the transmission! They looked at it and they could not repeat the problem so they told me to keep an eye on it. If the problem continues they want to have the car so they can drive it to try to recreate the condition when they are driving. More
Laura was AWESOME! Laura made the process very easy. Not only that, her personality made the experience fun! We shared many laughs and it seemed like more of friends han Laura made the process very easy. Not only that, her personality made the experience fun! We shared many laughs and it seemed like more of friends hanging out than the stress of making a large purchase. Rich also listened to my initial concerns and set me up with Laura and what a great choice! Going over the additional features the vehicle offered, Jake was very knowledgeable and was very easy going. Thanks to everyone! More
Great People!! Everything went smoothly except that I requested a NYS inspection and it was not done. Had to make a return trip and they did the inspection for no ch Everything went smoothly except that I requested a NYS inspection and it was not done. Had to make a return trip and they did the inspection for no charge! :-) More