Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Bob Johnson Chevrolet

Rochester, NY

Overview
Reviews
Vehicles
4.4
2,883 Reviews
Thank you for visiting Bob Johnson Chevrolet, the areas #1 Chevrolet dealer. Bob Johnson Chevrolet is the best place to get a new or used car, truck or SUV. With over 1,300 vehicles available, we have the largest inventory in Rochester, NY. We pride ourselves on never losing a sale over price and for being kind courteous people who really care about our customers. Your satisfaction is our highest priority, thank you for trusting us with your sales and service.
Contact Dealership
View Awards

1271 Ridge Rd W

Rochester, NY

14615

Directions

By Type

Showing 2,883 reviews

May 18, 2018

I love Andy I was in an accident and found myself looking for a new Equinox. I found Andy at Bob Johnson’s and he gave me a great deal and went to extra mile for More

by Bradford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Stewart
Report | Print
May 18, 2018

Lock wheels Service promised to put locks on wheels and then said they can't. gave some xxxxxxxxx response. never will I have my car serviced at this dealer. More

by JOHN.BAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
i dont remember the service guys name.
Report | Print
May 22, 2018 -

Bob Johnson Chevrolet responded

I'm very sorry to hear of this. I would like to hear more about this as it does not make sense that someone would tell you this. Please call me when you have the opportunity at 413-9339 so we can discuss this further.

May 22, 2018 -

JOHN.BAY responded

I appreciate that you sent a response but if you look at the history of my service you can find out who told me what they said. I bought the car and it had wheel locks on. I brought the car back to find out what options I had to get them off. They were not able to find the key for the locks anywhere in or on the car. they checked inside the engine and in the truck. no key for the locks. I was then told if I wanted I could get wheel locks put on with a key for free. I said ok, great. Then when the car was ready I was told I could not get the wheel locks and that I was all set. No one explained why and no one came back to me before the car was ready as to what they decided. I am done with this dealership and most likely will not but a chevy the next time I or anyone in my family needs a car.

May 18, 2018

It was quick and easy. No problem Omar is a great sales man at bob Johnson Chevrolet go see him. He makes you feel comfortable and relax and very kind. More

by kayeful
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Gonzalez, Mark Jenkins, Michael Marletta
Report | Print
May 18, 2018

Very friendly and professional Everyone was very courteous and helpful and answered all my questions. I purchased the vehicle I was looking at a reasonable price. I will recommend More

by t.mastro22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Hillengas, Dylan Love
Report | Print
May 18, 2018

1 1/2 hr for a car inspection in quick service it should not take an 1 1/2 for an inspection only. you need more service personnel to handle small service jobs, Get people out quic More

by JOE.PLACIOUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
unsure
Report | Print
May 22, 2018 -

Bob Johnson Chevrolet responded

I agree that this should have gone smoother. I'm very sorry to hear this. Please call me when you can at 413-9339 so we can discuss further.

May 18, 2018

Oil Change 2nd oil change went well because I made an appointment!!!! I didn't make an appointment for the first one and sat there for 2.5 hours. More

by ronniebull13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Sherlock
Report | Print
May 18, 2018

2018 suburban lt Mike Barty is exceptional. Has repeatedly gone above and beyond to provide superior service and buying experience. Not only is he knowledgeable about More

by LIQUIDCOOK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Barty
Report | Print
May 18, 2018

Car buying made easy I would like to thank Sam Cubiotti and Buddy baur for there hard work and there professionalism ! Thank you for making car buying easy and helping my More

by slana170
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buddy Baur, Sam Cubiotti, Rich Held
Report | Print
May 18, 2018

Easy, helpful From salesman, to finance guy, to tech guy, to guy in training. Everyone was professional and went above and beyond. Thank you Bob Johnson team! More

by peterreininger88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Sarkis, Brady Schultz
Report | Print
May 18, 2018

Customer service great great but Was in and out fast! Via my appointment that was awesome . The only Thing I was disappointed on was my washer fluid wasn’t topped off lol now I need More

by AK3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Williams
Report | Print
1
...
209
210
211
...
289