
Bob Johnson Chevrolet
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Trading in a 18 equinox for a 18 silverado I recently leased a 2018 Equinox from Bob Johnson Chevrolet. After driving the Equinox in short order found the front seats to be extremely uncomforta I recently leased a 2018 Equinox from Bob Johnson Chevrolet. After driving the Equinox in short order found the front seats to be extremely uncomfortable. After going to the auto show and measuring all the like vehicle seats, I found the Equinox seats at least 2 inches shorter than the rest. Went back to Bob Johnson's to see if there was any way out of the lease, or trade up. After spending many hours with me, Willie Williams cut me a fair deal. Unfortunately I'm paying way more than coming in without a trade. I of course understand the numbers and am OK with it as It got me into an 18 Silverado, which is by far more comfortable. When this lease is up I will definitely return for another! This is my third vehicle from them. More
Bob Johnson Service is excellent As with all my service experience at Bob Johnson this visit was excellent. Will use Bob Johnson Servide again. Thank you for top notch customer ser As with all my service experience at Bob Johnson this visit was excellent. Will use Bob Johnson Servide again. Thank you for top notch customer service. More
new car experience I walked in on Monday morning in need of a car as soon as possible. I met with sales associate Adam Crist. He quickly and efficiently broke down a lis I walked in on Monday morning in need of a car as soon as possible. I met with sales associate Adam Crist. He quickly and efficiently broke down a list of vehicles based off the specifications I was looking for, and by Tuesday afternoon I was pulling of the lot in a new Cruze. It was so simple and stream line, and everyone I dealt with made it their top priority to get me into a new car for the best possible deal. More
New car My experience with Bob Johnson was excellent. My sales man was very professional,Knowledgable,helpfull and friendly I had many questions and he list My experience with Bob Johnson was excellent. My sales man was very professional,Knowledgable,helpfull and friendly I had many questions and he listened and addressed them all. More
Great Came in and got the car I wanted at the price I wanted. Great experience and will keep going back. Chris was very helpful in everything that I needed Came in and got the car I wanted at the price I wanted. Great experience and will keep going back. Chris was very helpful in everything that I needed More
Great in some areas, not so in others They did great work on my oil change and tire rotation. But when I asked them to look at and fix my loose ski rack, they said they weren't sure that t They did great work on my oil change and tire rotation. But when I asked them to look at and fix my loose ski rack, they said they weren't sure that they were qualified and that I might have to make a separate appointment with the service center. They said they would take a look at it though. Nobody ever did though, as it wasn't written into my paperwork and the ski rack is still loose. My vehicle was purchased new this past October so its under warranty. I feel such a simple problem should have been taken care of with no questions asked. More
Very good service. I appreciate that I can get a car or they will shuttle you, if I have to leave my vehicle for service. They are always friendly. I appreciate that I can get a car or they will shuttle you, if I have to leave my vehicle for service. They are always friendly. More
John is a good salesman purchased multiple vehicles . nice place. The nerds are a good idea to get you up to date with the functions of the vehicle. They went a little too fa purchased multiple vehicles . nice place. The nerds are a good idea to get you up to date with the functions of the vehicle. They went a little too fast though. More
Was in for a check engine, was out in an hour. It was a return visit from a prior problem in which GM mandated how Service handled the problem. Because it was a return visit for a previous situatio It was a return visit from a prior problem in which GM mandated how Service handled the problem. Because it was a return visit for a previous situation Dan said he'd have me outta there in a hour and did.so. More
sales I wished BJ would have offered another $500.00 on my trade or thrown in a remote starter. It was not however worth walking away. Overall we were ple I wished BJ would have offered another $500.00 on my trade or thrown in a remote starter. It was not however worth walking away. Overall we were pleased More