Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bob Johnson Chevrolet
Rochester, NY
2,880 Reviews
Thank you for visiting Bob Johnson Chevrolet, the areas #1 Chevrolet dealer. Bob Johnson Chevrolet is the best place to get a new or used car, truck or SUV. With over 1,300 vehicles available, we have the largest inventory in Rochester, NY. We pride ourselves on never losing a sale over price and for being kind courteous people who really care about our customers. Your satisfaction is our highest priority, thank you for trusting us with your sales and service.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,880 reviews
May 14, 2018
Service Department Your service department is always polite and professional they always explain what they did to your vehicle and if it is need of any upcoming service Your service department is always polite and professional they always explain what they did to your vehicle and if it is need of any upcoming service that your vehicle may need. 3 More
by KATR1130
Verified CustomerEmployees Worked With
Steve Kerr
May 14, 2018
Greatly appreciated the service Everyone treated my wife and I with professionalism. They made us understand what we needed and why. I didn't have to explain to my wife anything and Everyone treated my wife and I with professionalism. They made us understand what we needed and why. I didn't have to explain to my wife anything and she came home happy More
by DGLASGOW666
Employees Worked With
Rocco Pellegrino
May 14, 2018
Oil Change Was told on the phone that the oil change would take 45 mins. Took almost 2 hours. Was told when I leased the car, that I get two oil changes included Was told on the phone that the oil change would take 45 mins. Took almost 2 hours. Was told when I leased the car, that I get two oil changes included. That was also false as they advised me that the 2nd oil change had expired. Just too much of a hassel for something that I thought was included in my lease. More
by JLISSOW175
Employees Worked With
Unknown
May 14, 2018
Great. Effective. Awesome help and experience . Would always buy from him..very accomdating and helpful. Goes above and beyond the call of duty..and very much an help. Awesome help and experience . Would always buy from him..very accomdating and helpful. Goes above and beyond the call of duty..and very much an help. More
by kstahl9837
Employees Worked With
Lenny Zaccaglino
May 14, 2018
Quick service Basic service, oil change, tire rotation. fluid top off. On time for appointment, took truck right in. Takes a little time but worth it. Many ammeniti Basic service, oil change, tire rotation. fluid top off. On time for appointment, took truck right in. Takes a little time but worth it. Many ammenities while waiting - coffee, water, TV, snacks. More
by aconley13
Employees Worked With
Christopher Sherlock
May 14, 2018
Fast and Competent I needed an oil change on a tight schedule - the Bob Johnson shuttle driver was waiting to give a ride so I could leave the vehicle, the door to door I needed an oil change on a tight schedule - the Bob Johnson shuttle driver was waiting to give a ride so I could leave the vehicle, the door to door friendly service was greatly appreciated. More
by BUFFBILLS13
Employees Worked With
Dan Helmbold
May 14, 2018
Excellent Very helpful and extremely patient. Made sure I got the things I was looking for and made sure that every thing was great and ready to go. Very helpful and extremely patient. Made sure I got the things I was looking for and made sure that every thing was great and ready to go. More
by Sgerr33
Employees Worked With
Benjamin Collichio, Rich Held, Eric Pappert, Jamal Griffin
May 14, 2018
Pay a little,more attention to detail. Overall good customer service. All the guys are great and willing to help. Only issue was brought in for oil change 5-14-18 they said they topped wash Overall good customer service. All the guys are great and willing to help. Only issue was brought in for oil change 5-14-18 they said they topped washer fluid. Usefd washer fluid next day and it triggered the refill fluid light. It was almost empty. Not to big of a deal but might want to double check next time. Would recommend this location despite small issue. More
by Apessin
Employees Worked With
Jamalle Cade
May 14, 2018
Great service Always pleased with how I'm treated when I bring my car in for service. They are always friendly and helpful. They keep you updated on what they are d Always pleased with how I'm treated when I bring my car in for service. They are always friendly and helpful. They keep you updated on what they are doing to service your car. More
by PTIN19
Employees Worked With
Michael Barty, Dan Helmbold
May 14, 2018
Awesome experience Really didn't think I was going to get financing but to my surprise I did. I received a fair price for my trade in. Love my Malibu Really didn't think I was going to get financing but to my surprise I did. I received a fair price for my trade in. Love my Malibu More
by mjcz69
Employees Worked With
Sam Cubiotti, Eric Pappert
