
Bob Johnson Chevrolet
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Great quick assessment of tire issue. Needed to order 2 new tires. Great price and they were ready to be installed next day. I left my truck and everything was ready to pickup by one. Needed to order 2 new tires. Great price and they were ready to be installed next day. I left my truck and everything was ready to pickup by one. More
Amazing Experience with Darwin! Darwin was amazing! Helped me get into a car fast and I felt very well taken care of! I love the new car and the heated seats! It is exactly what I wa Darwin was amazing! Helped me get into a car fast and I felt very well taken care of! I love the new car and the heated seats! It is exactly what I was looking for at a great price. More
Perfect Easy to use app, very well done and in and out service. Happy to go again and again. We bought 3 cars so far from bob Johnson and plan to come back Easy to use app, very well done and in and out service. Happy to go again and again. We bought 3 cars so far from bob Johnson and plan to come back shortly for 2 more trade ins More
Quick easy and professional Damon was a wonderful salesman. My transmission went four days before and I was riding to several different car dealerships trying to find a car. Damo Damon was a wonderful salesman. My transmission went four days before and I was riding to several different car dealerships trying to find a car. Damon was professional and I loved how he stuck to my budget and wasn't trying to push anything outside of my budget on me. I was easy to talk and very professional. I purchased a vehicle on Saturday and left it with the same day. You all have a wonderful person on your team. Tyshaye Eades More
Oil change The service and professionalism was outstanding! I used the quick lube service as i did not have an appointment and my oil levels were really low and The service and professionalism was outstanding! I used the quick lube service as i did not have an appointment and my oil levels were really low and i was surprised that they allowed me to get that taken care the same day within an hour! Much appreciated! More
No problem I recently took my Chevrolet Volt in for New York state inspection the people there handle my case quickly took care of my car and I was in and out in I recently took my Chevrolet Volt in for New York state inspection the people there handle my case quickly took care of my car and I was in and out in under a half an hour. I had no problems at all and everybody was very nice and cordial while I was there. More
EXCELLENT The Service was Phenomenal, The Guys were Friendly and The wait was in a Timely Manner....I will definite follow up with the Minor issues that Steve S The Service was Phenomenal, The Guys were Friendly and The wait was in a Timely Manner....I will definite follow up with the Minor issues that Steve Suggested I take care of on My Chevy Tahoe... More
Friday Morning Service I dropped off the car for a standard oil change & tire rotation. I was greeted very promptly and was informed of what was to be done and the timeframe I dropped off the car for a standard oil change & tire rotation. I was greeted very promptly and was informed of what was to be done and the timeframe. I appreciated the use of one of two computers available. I could stay busy doing productive work while I waited. Car was done in 1hr. & 20 min. I received a text when the car was done & immediately got the final report, paperwork and was set to go! More
Had to return a couple days later Just went in for a oil change,, tire rotation and they recommended changing the engine air filter. I agreed to that but on my way home (30 minutes awa Just went in for a oil change,, tire rotation and they recommended changing the engine air filter. I agreed to that but on my way home (30 minutes away) I turned on my fan for my air conditioner and it made a loud vibrating noise. I called and they told me to come back and they would fix it. Too far to go back that day, going back today but don’t appreciate having to make the extra trip. More
Bad customer service I made an appt online for 7:30 am. When I pulled in a man came up with a tablet and asked for my name and what I was coming in for. I told them I had I made an appt online for 7:30 am. When I pulled in a man came up with a tablet and asked for my name and what I was coming in for. I told them I had a appt and gave them my information they told me where to park and to leave my keys in the car and that was it. So I went inside and I waited for a while. Around 9 am I went to the desk to see if it was done yet they said no because I didn’t check in up front too. I didn’t think I would have to check in at two different places and it was never communicated to me that I had to do so. I explained to them that I made an appointment online and I spoke to someone outside and gave them my information I don’t know why it wasn’t communicated to me. I would have felt a little better if they would have apologized for the confusion or the fact that i had been waiting so long when they had my keys hung up the whole time and didn’t know who they belonged to. I will not be going back here for any services after this experience. More