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Bob Johnson Chevrolet

Rochester, NY

4.4
2,880 Reviews
Thank you for visiting Bob Johnson Chevrolet, the areas #1 Chevrolet dealer. Bob Johnson Chevrolet is the best place to get a new or used car, truck or SUV. With over 1,300 vehicles available, we have the largest inventory in Rochester, NY. We pride ourselves on never losing a sale over price and for being kind courteous people who really care about our customers. Your satisfaction is our highest priority, thank you for trusting us with your sales and service.
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1271 Ridge Rd W

Rochester, NY

14615

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Showing 2,880 reviews

May 08, 2018

Great quick assessment of tire issue. Needed to order 2 new tires. Great price and they were ready to be installed next day. I left my truck and everything was ready to pickup by one. More

by DSDUGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamalle Cade
May 08, 2018

Amazing Experience with Darwin! Darwin was amazing! Helped me get into a car fast and I felt very well taken care of! I love the new car and the heated seats! It is exactly what I wa More

by melissabuchiere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Montante, Darwin Morillo, Eric Pappert, Jamal Griffin
May 08, 2018

Perfect Easy to use app, very well done and in and out service. Happy to go again and again. We bought 3 cars so far from bob Johnson and plan to come back More

by ANDYROSEBBB09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Bisig, Jamalle Cade, Christopher Codd, Nicholas Delettera, Carol Harrington, Dan Helmbold, Mark Jenkins, Paul Palmgreen, Christopher Sherlock, Rocco Pellegrino
May 07, 2018

Quick easy and professional Damon was a wonderful salesman. My transmission went four days before and I was riding to several different car dealerships trying to find a car. Damo More

by tyshayeeades
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Held, Damon Brown
May 07, 2018

Oil change The service and professionalism was outstanding! I used the quick lube service as i did not have an appointment and my oil levels were really low and More

by DENISECOSME1
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Palmgreen
May 07, 2018

No problem I recently took my Chevrolet Volt in for New York state inspection the people there handle my case quickly took care of my car and I was in and out in More

by RKPENCE5
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocco Pellegrino
May 07, 2018

EXCELLENT The Service was Phenomenal, The Guys were Friendly and The wait was in a Timely Manner....I will definite follow up with the Minor issues that Steve S More

by Rasheed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kerr
May 07, 2018

Friday Morning Service I dropped off the car for a standard oil change & tire rotation. I was greeted very promptly and was informed of what was to be done and the timeframe More

by R Forgue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Stahl
May 07, 2018

Had to return a couple days later Just went in for a oil change,, tire rotation and they recommended changing the engine air filter. I agreed to that but on my way home (30 minutes awa More

by KARENBARRY66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kerr
May 07, 2018

Bad customer service I made an appt online for 7:30 am. When I pulled in a man came up with a tablet and asked for my name and what I was coming in for. I told them I had More

by JANELLEGUCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I didn’t look at the name tags
May 22, 2018 -

Bob Johnson Chevrolet responded

There appears to be a couple break downs that are unacceptable about this visit. I would like to have a further conversation with you about this and work out a plan to make this right. Please call me when you have the chance at 413-9339.

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