
Bob Johnson Chevrolet
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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The service crew was well organized, professional, polite. I brought my car in for a computerized upgrade. The shuttle took me to a workshop downtown and then arrived when the workshop was over to take me back I brought my car in for a computerized upgrade. The shuttle took me to a workshop downtown and then arrived when the workshop was over to take me back to Bob Johnsons. I didn't have to wait for my car, It was ready. This was a painless experience. More
Excellent in every way My sales person, Omar Gonzalez, was great to work with and made the deal happen. He treated me with respect and made the experience, which I usually d My sales person, Omar Gonzalez, was great to work with and made the deal happen. He treated me with respect and made the experience, which I usually dread, fun and pleasant. Beautiful showroom -they definitely cater to the customer. The Geek squad also set everything up for me on delivery day so the Bluetooth, Wi-Fi and other options are fully functioning when you drive out. Fantastic! More
Car recalled for emissions problem. I will take my car there as long as it is under warranty. After that, I would probably take it to some place closer to where I live. The replaceme I will take my car there as long as it is under warranty. After that, I would probably take it to some place closer to where I live. The replacement part had to be ordered. When cars are recalled, why doesn't the dealer automatically order the parts ahead of time so customer doesn't have to make a second trip. Steve York and Dan Helmbold were wonderful to work with and are dedicated to making sure the customer's needs are met. More
Sales experience Chuck was great as always. Peter was helpful in getting the price right. Michael in finance was a pleasure to work with. George assisted in clarifying Chuck was great as always. Peter was helpful in getting the price right. Michael in finance was a pleasure to work with. George assisted in clarifying some of the numbers. More
Great to deal with!!! Fast and responsive to all questions!! Joey made it easy to get the truck I wanted!!!i would definitely refer Joey and Bobjohnsons to all my friends a Fast and responsive to all questions!! Joey made it easy to get the truck I wanted!!!i would definitely refer Joey and Bobjohnsons to all my friends and family!!! ThankYOU More
Very professional !! Awesome service provided during my shopping and buying process!! Would go back and also recommend to friends and family!! Great product and very advan Awesome service provided during my shopping and buying process!! Would go back and also recommend to friends and family!! Great product and very advanced technology!! I'm sure that the maintenance service will be the same!!! Thanks!! More
Pavone Great experience. Lenny was friendly knowledgeable and very patient. Could have had a better car buying experience I will recommend Bob Johnson and Great experience. Lenny was friendly knowledgeable and very patient. Could have had a better car buying experience I will recommend Bob Johnson and Lenny to all my friends and family More
Excellent personal service The team was able to accomodate our needs, at the price we could afford and was able to work a deal , with my prefered financial institution, for easy The team was able to accomodate our needs, at the price we could afford and was able to work a deal , with my prefered financial institution, for easy payments. TY Bob Johnson Team!! More
Poor customer service New truck with 3 problems (all same) within 8 months and customer service around fixing problem or satisfying customer is poor. Would have expected be New truck with 3 problems (all same) within 8 months and customer service around fixing problem or satisfying customer is poor. Would have expected better dealer reaction since i am a new chevy owner. More
Great service could not be better. Been buying vehicles from Lenny Zacolino for years. He has always been great to deal with. The whole experience at Bob Johnson has always been great. Been buying vehicles from Lenny Zacolino for years. He has always been great to deal with. The whole experience at Bob Johnson has always been great. More