
Bob Johnson Chevrolet
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Excellent personal service The team was able to accomodate our needs, at the price we could afford and was able to work a deal , with my prefered financial institution, for easy The team was able to accomodate our needs, at the price we could afford and was able to work a deal , with my prefered financial institution, for easy payments. TY Bob Johnson Team!! More
Poor customer service New truck with 3 problems (all same) within 8 months and customer service around fixing problem or satisfying customer is poor. Would have expected be New truck with 3 problems (all same) within 8 months and customer service around fixing problem or satisfying customer is poor. Would have expected better dealer reaction since i am a new chevy owner. More
Great service could not be better. Been buying vehicles from Lenny Zacolino for years. He has always been great to deal with. The whole experience at Bob Johnson has always been great. Been buying vehicles from Lenny Zacolino for years. He has always been great to deal with. The whole experience at Bob Johnson has always been great. More
Infuriating I had a loaner while my car was being worked on I did not damage the loaner I was told the loaner was inspected before I took it in my possession I had a loaner while my car was being worked on I did not damage the loaner I was told the loaner was inspected before I took it in my possession but - this was NOT DONE IN MY PRESENCE so how can I know that it was done fairly or at all!? I turned it in and was told there is $2700 worth o damage to the vehicle UM - I didn’t damage the truck, I can’t SEE any damage. But alarently the tailgate squeaks when opened and now I’m expecte to lay almost three grand to fix it !!! Yeah - won’t be recommending this service center to anyone I know. Quite the opposite. I’ll share this experience with my friends and family and acquaintances to spare them from the ridiculousness I’m going through !!! More
Once-in-a-lifetime deal Working with Mason was an absolute breeze! He was able to get my payment somewhere I never thought it would be! extremely happy with my new truck! Working with Mason was an absolute breeze! He was able to get my payment somewhere I never thought it would be! extremely happy with my new truck! More
Easy car purchase Car buying made easy. Great deal on trade in. Great leasing deals. Big selection to choose from. Easy to work with. Simple process. Try it. Car buying made easy. Great deal on trade in. Great leasing deals. Big selection to choose from. Easy to work with. Simple process. Try it. More
NYS Inspection The setting up an appointment process was easy! When I dropped my vehicle off it was taken in right away! The inspection was fast! I enjoyed the custo The setting up an appointment process was easy! When I dropped my vehicle off it was taken in right away! The inspection was fast! I enjoyed the customer wait area! Open late too! More
Great Experience All around fast an friendly and experienced service department. Great experience. Followed up about air bag sensor and didn’t charge me as it wasn’t All around fast an friendly and experienced service department. Great experience. Followed up about air bag sensor and didn’t charge me as it wasn’t registering on the scan More
Hassle free service The entire team works together for a efficient accommodating repair. From my service advisor Steve, rental department and cashier my experience was a The entire team works together for a efficient accommodating repair. From my service advisor Steve, rental department and cashier my experience was a superb one and I thank you! More
Service Great fast service, went in for oil change on a Saturday, got right in and was taken care of. Very nice pleasant staff and facility. Great fast service, went in for oil change on a Saturday, got right in and was taken care of. Very nice pleasant staff and facility. More