Bob Johnson Chevrolet

Infuriating I had a loaner while my car was being worked on I did not damage the loaner I was told the loaner was inspected before I took it in my possession I had a loaner while my car was being worked on I did not damage the loaner I was told the loaner was inspected before I took it in my possession but - this was NOT DONE IN MY PRESENCE so how can I know that it was done fairly or at all!? I turned it in and was told there is $2700 worth o damage to the vehicle UM - I didn’t damage the truck, I can’t SEE any damage. But alarently the tailgate squeaks when opened and now I’m expecte to lay almost three grand to fix it !!! Yeah - won’t be recommending this service center to anyone I know. Quite the opposite. I’ll share this experience with my friends and family and acquaintances to spare them from the ridiculousness I’m going through !!! More

Once-in-a-lifetime deal Working with Mason was an absolute breeze! He was able to get my payment somewhere I never thought it would be! extremely happy with my new truck! Working with Mason was an absolute breeze! He was able to get my payment somewhere I never thought it would be! extremely happy with my new truck! More

Easy car purchase Car buying made easy. Great deal on trade in. Great leasing deals. Big selection to choose from. Easy to work with. Simple process. Try it. Car buying made easy. Great deal on trade in. Great leasing deals. Big selection to choose from. Easy to work with. Simple process. Try it. More

NYS Inspection The setting up an appointment process was easy! When I dropped my vehicle off it was taken in right away! The inspection was fast! I enjoyed the custo The setting up an appointment process was easy! When I dropped my vehicle off it was taken in right away! The inspection was fast! I enjoyed the customer wait area! Open late too! More

Great Experience All around fast an friendly and experienced service department. Great experience. Followed up about air bag sensor and didn’t charge me as it wasn’t All around fast an friendly and experienced service department. Great experience. Followed up about air bag sensor and didn’t charge me as it wasn’t registering on the scan More

Hassle free service The entire team works together for a efficient accommodating repair. From my service advisor Steve, rental department and cashier my experience was a The entire team works together for a efficient accommodating repair. From my service advisor Steve, rental department and cashier my experience was a superb one and I thank you! More

Service Great fast service, went in for oil change on a Saturday, got right in and was taken care of. Very nice pleasant staff and facility. Great fast service, went in for oil change on a Saturday, got right in and was taken care of. Very nice pleasant staff and facility. More

Great deal Great experience and price..Only place to but a vehicle in the Rochester area. Will only do business here after the deal I received. Want to thank eve Great experience and price..Only place to but a vehicle in the Rochester area. Will only do business here after the deal I received. Want to thank everyone that helped me. More

Very pleasing and honest The staff was very clear with the process, they guided me as ro where i should be, when things will be done and how they will hrlp in the future. The staff was very clear with the process, they guided me as ro where i should be, when things will be done and how they will hrlp in the future. More

Great experience with darwin Darwin is very friendly and reliable. He went above and beyond to accommodate our family. This is our second lease from bob Johnson and we have not ha Darwin is very friendly and reliable. He went above and beyond to accommodate our family. This is our second lease from bob Johnson and we have not had any issues More