Bob Johnson Chevrolet

Let me down twice recently when I needed them the most Twice recently I was unable to get an appointment when my cars purchased there needed service immediately. I had to take my Traverse to Pep Boys to ge Twice recently I was unable to get an appointment when my cars purchased there needed service immediately. I had to take my Traverse to Pep Boys to get a dead battery replaced because I couldn’t get an appointment for at least 4 days and I couldn’t go without a car for that long. Took it to Pep Boys and they had it replaced in an hour. When I tried to get this warranty repair reimbursed they said I couldn’t because it wasn’t at a GM facility and I had to eat the $180 repair. They did give me a free oil change, said that was all they could do. For my Cruze that’s barely a year old it was running rough and almost stalling and when I tried to make an appointment once again I couldn’t get in and took it to Doan, who was able to get it in right away. The car needed a page and a half of parts to repair the engine, had a cracked piston and other issues. It took me a week to get it back. There are many other instances of poor service encountered there with my vehicles. More

Over 10000%!!? Been with Bob Johnson's Chevrolet for 5 years. They have done everything they can for me and beyond. There sale reps are honest hard working people. T Been with Bob Johnson's Chevrolet for 5 years. They have done everything they can for me and beyond. There sale reps are honest hard working people. Thank you for all the work you do. More

Focused attention to me , not the other buyers I found the experience was enjoyable, and service was great . I like the fact that there were many sale reps , so attention was given to one buyer at I found the experience was enjoyable, and service was great . I like the fact that there were many sale reps , so attention was given to one buyer at a time More

To purchase a cae Besides a few minor mistakes on paperwork, everyone was very friendly and got me a car for a good price. I am happy with my purchase. Besides a few minor mistakes on paperwork, everyone was very friendly and got me a car for a good price. I am happy with my purchase. More

5 Star As always, Five Star Attentive service from Andrew Bisig. He always goes out of his way to efficiently explain Service detail. Having dealt with va As always, Five Star Attentive service from Andrew Bisig. He always goes out of his way to efficiently explain Service detail. Having dealt with various dealerships in the area over the years, I can say my experience with Bob Johnson has far exceeded my expectations all the way around. More

Repairs My check engine light kept coming on, the engine was making a rattling sound and the vehicle would jerk when idling at a stop. The team tried a less e My check engine light kept coming on, the engine was making a rattling sound and the vehicle would jerk when idling at a stop. The team tried a less expensive solution to see if it would resolve the problem. It fixed 2 or the 3 issues. So they discounted the next needed procedure. More

Speedy delivery. I went in at 7pm and was driving home in a new car two hours later! I knew what I wanted, they had it in stock and their sales and finance team took I went in at 7pm and was driving home in a new car two hours later! I knew what I wanted, they had it in stock and their sales and finance team took care of the rest. I was not expecting the car to be ready for a day or so, but they got it to me in the same visit! More

Great customer service Sam cubiotti and tyler kole did a great job with handling paper work and giving me the best price for what I was looking for. Sam cubiotti and tyler kole did a great job with handling paper work and giving me the best price for what I was looking for. More

Lease of new vehicle The team made it easy! Paperwork was done when stated, the technology person took her time to explain the features of the the car. thank You. The team made it easy! Paperwork was done when stated, the technology person took her time to explain the features of the the car. thank You. More

efficient carol was such a sweetheart, i’m so happy I came to bob johnson. I will deffinitly be back for my next vehicle! thank you so much to everyone who help carol was such a sweetheart, i’m so happy I came to bob johnson. I will deffinitly be back for my next vehicle! thank you so much to everyone who helped me get my new 2018 Chevy Equinox More