
Bob Johnson Chevrolet
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Great deal Great experience and price..Only place to but a vehicle in the Rochester area. Will only do business here after the deal I received. Want to thank eve Great experience and price..Only place to but a vehicle in the Rochester area. Will only do business here after the deal I received. Want to thank everyone that helped me. More
Very pleasing and honest The staff was very clear with the process, they guided me as ro where i should be, when things will be done and how they will hrlp in the future. The staff was very clear with the process, they guided me as ro where i should be, when things will be done and how they will hrlp in the future. More
Great experience with darwin Darwin is very friendly and reliable. He went above and beyond to accommodate our family. This is our second lease from bob Johnson and we have not ha Darwin is very friendly and reliable. He went above and beyond to accommodate our family. This is our second lease from bob Johnson and we have not had any issues More
Let me down twice recently when I needed them the most Twice recently I was unable to get an appointment when my cars purchased there needed service immediately. I had to take my Traverse to Pep Boys to ge Twice recently I was unable to get an appointment when my cars purchased there needed service immediately. I had to take my Traverse to Pep Boys to get a dead battery replaced because I couldn’t get an appointment for at least 4 days and I couldn’t go without a car for that long. Took it to Pep Boys and they had it replaced in an hour. When I tried to get this warranty repair reimbursed they said I couldn’t because it wasn’t at a GM facility and I had to eat the $180 repair. They did give me a free oil change, said that was all they could do. For my Cruze that’s barely a year old it was running rough and almost stalling and when I tried to make an appointment once again I couldn’t get in and took it to Doan, who was able to get it in right away. The car needed a page and a half of parts to repair the engine, had a cracked piston and other issues. It took me a week to get it back. There are many other instances of poor service encountered there with my vehicles. More
Over 10000%!!? Been with Bob Johnson's Chevrolet for 5 years. They have done everything they can for me and beyond. There sale reps are honest hard working people. T Been with Bob Johnson's Chevrolet for 5 years. They have done everything they can for me and beyond. There sale reps are honest hard working people. Thank you for all the work you do. More
Focused attention to me , not the other buyers I found the experience was enjoyable, and service was great . I like the fact that there were many sale reps , so attention was given to one buyer at I found the experience was enjoyable, and service was great . I like the fact that there were many sale reps , so attention was given to one buyer at a time More
To purchase a cae Besides a few minor mistakes on paperwork, everyone was very friendly and got me a car for a good price. I am happy with my purchase. Besides a few minor mistakes on paperwork, everyone was very friendly and got me a car for a good price. I am happy with my purchase. More
5 Star As always, Five Star Attentive service from Andrew Bisig. He always goes out of his way to efficiently explain Service detail. Having dealt with va As always, Five Star Attentive service from Andrew Bisig. He always goes out of his way to efficiently explain Service detail. Having dealt with various dealerships in the area over the years, I can say my experience with Bob Johnson has far exceeded my expectations all the way around. More
Repairs My check engine light kept coming on, the engine was making a rattling sound and the vehicle would jerk when idling at a stop. The team tried a less e My check engine light kept coming on, the engine was making a rattling sound and the vehicle would jerk when idling at a stop. The team tried a less expensive solution to see if it would resolve the problem. It fixed 2 or the 3 issues. So they discounted the next needed procedure. More
Speedy delivery. I went in at 7pm and was driving home in a new car two hours later! I knew what I wanted, they had it in stock and their sales and finance team took I went in at 7pm and was driving home in a new car two hours later! I knew what I wanted, they had it in stock and their sales and finance team took care of the rest. I was not expecting the car to be ready for a day or so, but they got it to me in the same visit! More