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Bob Johnson Chevrolet
Rochester, NY
2,880 Reviews
Thank you for visiting Bob Johnson Chevrolet, the areas #1 Chevrolet dealer. Bob Johnson Chevrolet is the best place to get a new or used car, truck or SUV. With over 1,300 vehicles available, we have the largest inventory in Rochester, NY. We pride ourselves on never losing a sale over price and for being kind courteous people who really care about our customers. Your satisfaction is our highest priority, thank you for trusting us with your sales and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,880 reviews
April 30, 2018
Oil change They did my free oil change and tire rotation. I was a walk-in on a Saturday they told me two hours and I was done in under an hour. They very friendl They did my free oil change and tire rotation. I was a walk-in on a Saturday they told me two hours and I was done in under an hour. They very friendly! It was a pleasure More
by SALL0
Verified CustomerEmployees Worked With
I don’t remember the name
April 30, 2018
Awesome Great service and funny friendly people. Very busy and timely process but worth the wait. Love the excess to tv, coffee, water and snacks and cleanlin Great service and funny friendly people. Very busy and timely process but worth the wait. Love the excess to tv, coffee, water and snacks and cleanliness. More
by Mayraburgos2016@gmail.com
Employees Worked With
Damon Brown
April 30, 2018
Oil Change I was in and out super fast! Steve was great. I highly recommend service here and will continue to come back for the great customer service! I was in and out super fast! Steve was great. I highly recommend service here and will continue to come back for the great customer service! More
by BRJ032
Employees Worked With
Steve Kerr
April 30, 2018
Service Every time I come to Bob Johnson it takes hours for a simple inspection or oil change. It is much cheaper and faster to go elsewhere. Every time I come to Bob Johnson it takes hours for a simple inspection or oil change. It is much cheaper and faster to go elsewhere. More
by kmason202
Employees Worked With
NA
April 30, 2018
Bought a car from John Lanzatella....he is the best I made an appt. With John Lanzatella. Told him my price range. We settled on leasing a TRAX. It was painless. He knows it all. Michael Johnson in fi F I made an appt. With John Lanzatella. Told him my price range. We settled on leasing a TRAX. It was painless. He knows it all. Michael Johnson in fi Financing was excellent too. John cares. He was very informative and thorough. I have known him many years. I would not trust anyone else. Place is crazy busy but good energy. I love my new ride! More
by vivroseto
Employees Worked With
Michael Johnson, John Lanzatella
April 30, 2018
Excellent customer service I couldn't have been more happy with the customer service I received during my car shopping experience. Having not purchased a vehicle in many years, I couldn't have been more happy with the customer service I received during my car shopping experience. Having not purchased a vehicle in many years, my salesman Damon and Bob Johnson Chevrolet made the whole process as simple and quick as possible. More
by GioM
Employees Worked With
Damon Brown
April 30, 2018
Problem with my 2017 Trax I went to service with a problem with my 2017 Trax. I spoke with Mark Jenkins who explained to me what it was going to take to fix my car. Mark checke I went to service with a problem with my 2017 Trax. I spoke with Mark Jenkins who explained to me what it was going to take to fix my car. Mark checked with Parts Dept. , what I needed was in stock. A cup of coffee and one hour later I was on my way. Mark was great just like all of the people I have deal with at Bob Johnson.Like Anne Lakis and George Sarkis. More
by NOTOJAMES
Employees Worked With
Mark Jenkins
April 30, 2018
Smooth Dropped off night before, picked up after work, process was simple. Tech - Clint Perkins communicated very well, asked questions about the problems I Dropped off night before, picked up after work, process was simple. Tech - Clint Perkins communicated very well, asked questions about the problems I was having and he solved them. More
by DChappius
Employees Worked With
Dan Helmbold
April 30, 2018
First new car in 24 years! Everything went smooth! First time chevy buyer(lease)! Rides great! Last GM product I had was 30 years ago! Chevy Trax is a great product! Everything went smooth! First time chevy buyer(lease)! Rides great! Last GM product I had was 30 years ago! Chevy Trax is a great product! More
by bush571
Employees Worked With
David Towle
April 30, 2018
Great Place!! They took great care of me when I was looking to buy a car and when I needed service!! Joey and John were the greatest! They took great care of me when I was looking to buy a car and when I needed service!! Joey and John were the greatest! More
by JOEYSOCCER03
Employees Worked With
Joeseph Grimshaw, Jonathan Hillengas
