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Bob Johnson Chevrolet
Rochester, NY
2,880 Reviews
Thank you for visiting Bob Johnson Chevrolet, the areas #1 Chevrolet dealer. Bob Johnson Chevrolet is the best place to get a new or used car, truck or SUV. With over 1,300 vehicles available, we have the largest inventory in Rochester, NY. We pride ourselves on never losing a sale over price and for being kind courteous people who really care about our customers. Your satisfaction is our highest priority, thank you for trusting us with your sales and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,880 reviews
April 30, 2018
Check engine light turned on right after oil change A day after I received an oil change and tire rotation the check engine light turned on. This was after I waited 4 hours for my oil change and had to A day after I received an oil change and tire rotation the check engine light turned on. This was after I waited 4 hours for my oil change and had to speak with a supervisor twice to get this done. More
by B.D.STIEHLER
Verified CustomerEmployees Worked With
Paul Palmgreen, Christopher Sherlock
April 30, 2018
Great experience Laura and everyone I worked with were extremely focused on my needs and wants. Everything worked out well and I am very happy with my new Equinox. Laura and everyone I worked with were extremely focused on my needs and wants. Everything worked out well and I am very happy with my new Equinox. More
by jol240
Employees Worked With
George Sarkis, Laura Tallents, Joe Williams
April 30, 2018
Always Great Service It was just a visit for an inspection but it went seemless as always. Chris Sherlock was great like usual and had me in and out in no time. Can’t wait It was just a visit for an inspection but it went seemless as always. Chris Sherlock was great like usual and had me in and out in no time. Can’t wait to come back in September for a new truck! More
by GRAFFRA15
Employees Worked With
Christopher Sherlock
April 30, 2018
Excellent service Danny is always at my service always a pleasure to work with him honest and trustworthy I would recommend him any time to anyone. He is the BEST servi Danny is always at my service always a pleasure to work with him honest and trustworthy I would recommend him any time to anyone. He is the BEST service advisor. More
by Almaria
Employees Worked With
Dan Helmbold
April 30, 2018
gredat no problems treated with dignity, honest reps everything went as expected and required. absolutely no complaints. Clean appropriate waiting area. Liked the previ treated with dignity, honest reps everything went as expected and required. absolutely no complaints. Clean appropriate waiting area. Liked the previous screen which showed status. More
by AJANUS
Employees Worked With
matt,jewell, Christopher Codd, Anne Lakis, George Sarkis
April 30, 2018
Very pleased with the service Andy always takes good care of myself and my wife. Very personable and on top of things. I feel as though he's always honest with me which goes a lon Andy always takes good care of myself and my wife. Very personable and on top of things. I feel as though he's always honest with me which goes a long way More
by MJCODD65
Employees Worked With
Andrew Bisig
April 30, 2018
Working with Ann Lankase Worked with Ann in the past on deals . Brought my daughter in for her first time buying a car . Ann worked on several senaireos and match the right c Worked with Ann in the past on deals . Brought my daughter in for her first time buying a car . Ann worked on several senaireos and match the right car for her needs and wallet . Can’t say enough of her making this happen .I highly recommend Ann More
by BARTIB
Employees Worked With
Anne Lakis, Eric Pappert
April 30, 2018
Delightful Just purchased my second new vehicle from Bob Johnson Chevrolet on Sunday. Another new Silverado. Nick Trottier our Sales Person was exceptionally hel Just purchased my second new vehicle from Bob Johnson Chevrolet on Sunday. Another new Silverado. Nick Trottier our Sales Person was exceptionally helpful and a pleasure to do business with as usual. More
by rar6100
Employees Worked With
John Brest, Nick Trottier
April 30, 2018
Review A good rating. Usually fast and efficient. They should make appointments for more things because a first-come, first served basis isn’t always good fo A good rating. Usually fast and efficient. They should make appointments for more things because a first-come, first served basis isn’t always good for people’s schedules. More
by JOEL.MONACO
Employees Worked With
Buddy Baur, Chris Callari, Eric Pappert, Anthony Suttera
April 30, 2018
Excellent customer service We have always used Frank when purchasing or leasing a new vehicle. We trust him. We always have good experiences in the service area as well. We have always used Frank when purchasing or leasing a new vehicle. We trust him. We always have good experiences in the service area as well. More
by SOSTERTAG1981
Employees Worked With
Frank Destefano
