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Bob Johnson Chevrolet
Rochester, NY
2,880 Reviews
Thank you for visiting Bob Johnson Chevrolet, the areas #1 Chevrolet dealer. Bob Johnson Chevrolet is the best place to get a new or used car, truck or SUV. With over 1,300 vehicles available, we have the largest inventory in Rochester, NY. We pride ourselves on never losing a sale over price and for being kind courteous people who really care about our customers. Your satisfaction is our highest priority, thank you for trusting us with your sales and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,880 reviews
April 29, 2018
Lease of 2018 Equinox New Equinox changes are pleasant surprise. Seems easier to handle & more fun to drive than my old Equinox. A bit shorter & narrower, so fits better New Equinox changes are pleasant surprise. Seems easier to handle & more fun to drive than my old Equinox. A bit shorter & narrower, so fits better in my garage. More
by pbarry02
Verified CustomerEmployees Worked With
Jonathan Hillengas
April 29, 2018
very rude Was left standing uncomfortable when I was called to the window after stating my name the other rude cashier stated I was not next in line so my cashi Was left standing uncomfortable when I was called to the window after stating my name the other rude cashier stated I was not next in line so my cashiers dismissed me and calling the next guy in line and just left me standing there looking like a idiot..no apology ..then when u mentioned I was a bot upset he gave me a horrible attitude the rest of my visit.. More
by RHINOSFAN585
Employees Worked With
Jamalle Cade
April 29, 2018
Oil change They were fast, efficient, friendly and knowledgeable. The waiting room was comfortable and well lit. Quietly sat and read my book while I waited. They were fast, efficient, friendly and knowledgeable. The waiting room was comfortable and well lit. Quietly sat and read my book while I waited. What more can you ask for? More
by SDUELL4390
Employees Worked With
Jamalle Cade
April 28, 2018
Great Salesman Ray Mitchell was so helpful, friendly, knowledgeable, caring and funny. He really took the time to get to know us and figure out our needs for the new Ray Mitchell was so helpful, friendly, knowledgeable, caring and funny. He really took the time to get to know us and figure out our needs for the new vehicle. More
by erka88g
Employees Worked With
Nerd squad, Ray Mitchell, George Sarkis
April 28, 2018
quick and easy Everyone was very heplfull, kind and always smiling. They make you feel at home, was quick and easy!!!!Thanks Mike!! I love my new car!! Everyone was very heplfull, kind and always smiling. They make you feel at home, was quick and easy!!!!Thanks Mike!! I love my new car!! More
by jread55616
Employees Worked With
Michael Marletta, Eric Pappert
April 28, 2018
Happy I was very pleased with my service . They always get me in and out. They always explain what’s going on with my car as well I was very pleased with my service . They always get me in and out. They always explain what’s going on with my car as well More
by HJONES24
Employees Worked With
Jamalle Cade
April 28, 2018
Awesome My family has had many vehicles with Bob Johnson Chevrolet, but this is my first and I'm very happy about it. Andy was very helpful. Professional, yet My family has had many vehicles with Bob Johnson Chevrolet, but this is my first and I'm very happy about it. Andy was very helpful. Professional, yet also funny and friendly. He made everything very simple for a newbie like me and got me exactly what I wanted. Kathryn was really nice and helped show me the ropes to my new car and did it quickly, while making sure I knew how to use everything. I will definitely get another car here and would highly recommend it to anyone. More
by thenameslynith13
Employees Worked With
Andy Stewart, Kathryn Springsteen
April 28, 2018
Customer service Our salesman Daniel had great customer service. He was very knowledgeable and personable to me and my husband. He worked with us on our car payment an Our salesman Daniel had great customer service. He was very knowledgeable and personable to me and my husband. He worked with us on our car payment and actually kept it the same as on the car we traded in which was awesome! Also Jackie at the NERDS desk was great in showing me how to use the dashboard accessories and setting me up with onstar. We had a great experience at Bob Johnson 😊 More
by annetomasso1
Employees Worked With
Jackie (nerds), Dan Hovsepian
April 28, 2018
Leased a new car. Had an easy time leasing the car from the dealership. The rep was helpful and informative. He worked with us to make sure we chose the best car for o Had an easy time leasing the car from the dealership. The rep was helpful and informative. He worked with us to make sure we chose the best car for our criteria. More
by Ab
Employees Worked With
Bert Marlatt, Joe Williams
April 27, 2018
Fast service! I walked in without an appointment for a state inspection. The staff was friendly and courteous. I was in and out within a half hour. I walked in without an appointment for a state inspection. The staff was friendly and courteous. I was in and out within a half hour. More
by Mr. Warmth
Employees Worked With
Paul Palmgreen
