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Bob Johnson Chevrolet
Rochester, NY
2,880 Reviews
Thank you for visiting Bob Johnson Chevrolet, the areas #1 Chevrolet dealer. Bob Johnson Chevrolet is the best place to get a new or used car, truck or SUV. With over 1,300 vehicles available, we have the largest inventory in Rochester, NY. We pride ourselves on never losing a sale over price and for being kind courteous people who really care about our customers. Your satisfaction is our highest priority, thank you for trusting us with your sales and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,880 reviews
April 21, 2018
Great place, great salesman and credit staff. Totally enjoyed Sean. He was very knowledgeable and courteous. Very friendly. Had great confidence that he was getting me my best possible deal. The d Totally enjoyed Sean. He was very knowledgeable and courteous. Very friendly. Had great confidence that he was getting me my best possible deal. The dealership was very clean. Staff all very friendly. More
by spaulin1
Verified CustomerEmployees Worked With
Sean Bittner
April 21, 2018
A wait, but a pleasant one. I would have given 5 stars but the 1st rep in the service department told us we had to wait 2 weeks for an oil change...the manager, Chris, got us in I would have given 5 stars but the 1st rep in the service department told us we had to wait 2 weeks for an oil change...the manager, Chris, got us in the next day. More
by Suenbill
Employees Worked With
John Lanzatella
April 20, 2018
Good exerience Service at BOB Johnson was good. I don't really like doing these surveys so forgive me for not bloviating about how amazing my experience was. It is a Service at BOB Johnson was good. I don't really like doing these surveys so forgive me for not bloviating about how amazing my experience was. It is a good place to get service done. The price is good and the people are friendly. The Stahls are great. More
by DAVIS.TANNER07
Employees Worked With
Jessica Stahl
April 20, 2018
Breaks Mark is great. Rental department is great. The mechanics are not educated last time I was there they said all 4 tires had broken belts and I needed ne Mark is great. Rental department is great. The mechanics are not educated last time I was there they said all 4 tires had broken belts and I needed new four tires. I said that is impossible how it can be all four took car to an other mechanic. The mechanic said I just needed balance. The car was only at 22000 miles when I had tire problems. You need to invest in some good mechanics. More
by METINSONMEZUSA
Employees Worked With
Mark Jenkins
April 20, 2018
Inspection It was fine I had no problems customer service was friendly and I have my truck serviced with Bob Johnson for everything they are a great dearlership It was fine I had no problems customer service was friendly and I have my truck serviced with Bob Johnson for everything they are a great dearlership to work with More
by MADGIE4
Employees Worked With
Rocco Pellegrino
April 20, 2018
Very clean and great waiting area. They were very helpful and welcoming. Len knew the car and was never irritated with my questions, etc. My family has worked with Len for a very lon They were very helpful and welcoming. Len knew the car and was never irritated with my questions, etc. My family has worked with Len for a very long time. More
by JUDYALLEN
Employees Worked With
Lenny Zaccaglino, Jamal Griffin
April 20, 2018
Silverado lease My second silverado lease and I couldnt be happier. Sam and tyler were good to work with. To my surprise after I did all the paperwork tyler took to My second silverado lease and I couldnt be happier. Sam and tyler were good to work with. To my surprise after I did all the paperwork tyler took to bob johnsons nerd dept. And dylan and kaitlyn set up my on star and put the GM app on my phone so I can monitor my truck from anywhere. I drove 90 mi. Because my local GM dealer never even called me back because when I was there in person they said there computers were down and couldnt give me pricing and would call me. More
by ftballcop
Employees Worked With
Sam Cubiotti, Bill Kinney, Tyler Kole, Dylan Love, Kathryn Springsteen
April 20, 2018
Always treated well From appointment to completed service or purchase always a very professional None pressure understanding process - they go the extra mile to meet yo From appointment to completed service or purchase always a very professional None pressure understanding process - they go the extra mile to meet your request and wishes More
by ecktor76
Employees Worked With
Eric Pappert, Brady Schultz
April 20, 2018
Oil change with a surprise I was informed the lug nuts were stripped this happened at the most recent oil change/ tire rotation I had at this service center and I was not told a I was informed the lug nuts were stripped this happened at the most recent oil change/ tire rotation I had at this service center and I was not told at the time. Now I come in and can't get the tire rotation due to the problem and they want to charge me for the multiple nuts stripped More
by tbone721
Employees Worked With
Jamalle Cade, Laura Tallents
April 20, 2018
Inspection - Quick & Easy The inspection of my vehicle was quick and easy. The team was friendly and professional. I've been taking my vehicles to Bob Johnson's for year and The inspection of my vehicle was quick and easy. The team was friendly and professional. I've been taking my vehicles to Bob Johnson's for year and always had a good experience. More
by GTB
Employees Worked With
Andrew Bisig, Jamalle Cade
