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Bob Johnson Chevrolet
Rochester, NY
2,880 Reviews
Thank you for visiting Bob Johnson Chevrolet, the areas #1 Chevrolet dealer. Bob Johnson Chevrolet is the best place to get a new or used car, truck or SUV. With over 1,300 vehicles available, we have the largest inventory in Rochester, NY. We pride ourselves on never losing a sale over price and for being kind courteous people who really care about our customers. Your satisfaction is our highest priority, thank you for trusting us with your sales and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,880 reviews
April 15, 2018
Terriffic!!!! Steve Levine was my salesman and Jamal Griffin the NERD, both went above and beyond to explain and make the car purchase easy. Wonderful men!!! Steve Levine was my salesman and Jamal Griffin the NERD, both went above and beyond to explain and make the car purchase easy. Wonderful men!!! More
by alex0829
Employees Worked With
Steve Levine, Jamal Griffin
April 14, 2018
Makes dreams come true I wouldn't go to any dealership Bob Johnson Chevrolet is one of the greatest dealerships I have been to!! When I told Frank DeStefano I wanted a truck I wouldn't go to any dealership Bob Johnson Chevrolet is one of the greatest dealerships I have been to!! When I told Frank DeStefano I wanted a truck he made it happen I was so happy they really do make dreams come true! More
by KRISTINHEEKS
Verified CustomerEmployees Worked With
Frank Destefano, George Sarkis
April 14, 2018
Great deal on my second lease! Great sales people, no pressure finance, and a great price. I stopped in three years ago and it was very easy then. Stopped in to look and talk price Great sales people, no pressure finance, and a great price. I stopped in three years ago and it was very easy then. Stopped in to look and talk price for my next truck. It was even eaiser the second time! I will be back for my next truck. More
by Tim D
Employees Worked With
Joe LoVerde, Eric Pappert
April 14, 2018
Traverse Lease Anne Lakis is amazing! Bob Johnson is a great dealership! I highly recommend them to anyone looking to lease or purchase. It’s a seamless experience. Anne Lakis is amazing! Bob Johnson is a great dealership! I highly recommend them to anyone looking to lease or purchase. It’s a seamless experience. More
by kimgarrison19
Employees Worked With
John Brest, Anne Lakis, Dylan Love
April 14, 2018
Great service The team at Bob Johnson has been great to me. This is the second vehicle I've leased through them. They always go out of their way to ensure that my q The team at Bob Johnson has been great to me. This is the second vehicle I've leased through them. They always go out of their way to ensure that my questions are answered and that I get exactly what I need out of my vehicle. More
by Young
Employees Worked With
John Brest, Anthony Suttera
April 13, 2018
Not impressed I bought a 2016 vehicle from bob Johnson had it for 2 weeks when the battery died on it. I didn’t not leave any lights on so there was no reason for i I bought a 2016 vehicle from bob Johnson had it for 2 weeks when the battery died on it. I didn’t not leave any lights on so there was no reason for it to have died. Triple A jump started it and told me to run it for a while then bring it to autozone to have the battery life tested. Upon doing that autozone informed me the battery was bad. I was very frustrated and disappointed that this was overlooked before selling me the car. I missed 2 very important Drs appointments on this day because I was stranded with a dead battery. This made me lose any kind of assurance that the vehicle was looked over at all before selling it to me. I made an appointment with the service center and when I brought the car in I asked for a full diagnostic report to be done. The guy working gave me attitude like I was over reacting for a dead battery and tried to say that there is no way to test for that kind of thing before selling a car, which is completely untrue. They came out and told me it was only a dead battery and they replaced it but I do not feel confident that I wasn’t taken advantage of. More
by mlanty18
Employees Worked With
Rocco Pellegrino
April 13, 2018
Good experience but had one problem. I have had a good experiences when service has been done. The car needed an an oil change. A couple of days after the oil change I opened the hood and I have had a good experiences when service has been done. The car needed an an oil change. A couple of days after the oil change I opened the hood and I found the engine cover to be dirty with oil spots on it. The car should not be returned in that condition. I was a little surprised when I opened the hood. I have had intermittent troubles with my Key FOB . It seems like the real cause of this is not known. I've been given various reasons for the problem and still have it. More
by mborrino
Employees Worked With
I do not remember who worked with me
April 13, 2018
Usually really good , lately not so much I have always been very happy with Bob Johnson Chevy. I have taken my impala there numerous times , always received great service 2 months ago I c I have always been very happy with Bob Johnson Chevy. I have taken my impala there numerous times , always received great service 2 months ago I called to order recall parts for my mother's car , they said 2 weeks on the parts. I called after 2 weeks and they said another week , now its 6 weeks later and I walk into their shop. No one ever ordered the parts. I had to go re order everything and was assured they would be in within 2 weeks More
by ADIDZOZLIC
Employees Worked With
Parts department
April 13, 2018
Professional quality guarantee of 3 places visited Bob johnsons shop found all the issues that needed to be addressed with my car. Having professionally trained technicians do the of 3 places visited Bob johnsons shop found all the issues that needed to be addressed with my car. Having professionally trained technicians do the work, knowing that any related issues would be addressed and guaranteed is it good feeling More
by sdfgsdfhagarwoodfs
Employees Worked With
Mark Jenkins, Rocco Pellegrino
April 13, 2018
Very friendly and polite Very satisfied with service, The waiting period was outstanding, didn't have to wait long, and my car was fix sooner then what I was expecting. Thank Very satisfied with service, The waiting period was outstanding, didn't have to wait long, and my car was fix sooner then what I was expecting. Thank you. More
by maritza1
Employees Worked With
Mark Jenkins
