
Bob Johnson Chevrolet
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Excellent experience Everyone I dealt with made my car buying experience a pleasure. I have bought vehicles in the past here from Joey and Scott and would recommend them t Everyone I dealt with made my car buying experience a pleasure. I have bought vehicles in the past here from Joey and Scott and would recommend them to all my friends and family. The internet with the vehicle is completely new to me. Jamal explained everything with easy to understand instructions and answered all my questions in terms a technically inept person such as myself could easily understand. Thank you to all who made my car buying experience a complete pleasure. More
Awesome First time for leasing. They made me feel good about my choice. The sales man Joe Grimshaw was very patient and explained everything !! I already rec First time for leasing. They made me feel good about my choice. The sales man Joe Grimshaw was very patient and explained everything !! I already recommended him to a friend. More
Got the car after 2 weeks of frustratiom With two very specific needs, after a very poor experience at a previous dealership, as soon as we ran our credit our deposit was basically held as ra With two very specific needs, after a very poor experience at a previous dealership, as soon as we ran our credit our deposit was basically held as ransom and we were lead to believe a few different things. We only asked for two things and upon getting ready to sign papers, George came up with a last minute the price change, became indescribably rude and when we asked for our deposit, again it wasn't provided. George with finance was the most disrespectful person we encountered during the process. In the end Peter with management salvaged the sale, but we left with a sour taste in our mouth towards Bob Johnson as a whole, which then got worse when the check engine light came on 4 days into owning the vehicle. Overall, Adam was effective and kind but we received multiple texts at very inconvenient and uncomfortable hours, as late as 3 am, after mentioning it more than once, George needs to work on his people skills and Peter was helpful. More
Came back so I could work with Frank D again. I enjoyed working with Frank and he was very helpful and patient. He pointed out features I was looking for and which car I would like. I enjoyed working with Frank and he was very helpful and patient. He pointed out features I was looking for and which car I would like. More
Customer service. Nick was very helpful and apologetic about extra time it took but I didn't tell them about a problem I was having a problem wi th h my phone. Nick was very helpful and apologetic about extra time it took but I didn't tell them about a problem I was having a problem wi th h my phone. More
Oil change Awesome service from the bob johnson staff. Jamal case has taken great care of my family and I when ever we need service. Thank you Awesome service from the bob johnson staff. Jamal case has taken great care of my family and I when ever we need service. Thank you More
Great service!! Chris coddington and Carol Harrington are awesome!!! They always had the customers needs and wants as the top priority in the sale and service. Thank Chris coddington and Carol Harrington are awesome!!! They always had the customers needs and wants as the top priority in the sale and service. Thank you!! More
Great Experience Benny makes the process of selecting the right vehicle enjoyable. Our whole family trusts him to help us find the best vehicle that meet our needs an Benny makes the process of selecting the right vehicle enjoyable. Our whole family trusts him to help us find the best vehicle that meet our needs and help us get the best price. More
first visit at Bob Johnson Very pleasant staff in the service dept. Service showed me the car's issues while on the lift. Jamalle was very good to work with and to discuss my ve Very pleasant staff in the service dept. Service showed me the car's issues while on the lift. Jamalle was very good to work with and to discuss my vehicle's service options. We decide which repairs to hold off on and which to do immediately. More
Always awesome service! The service and staff is always awesome when I come in! I never have any issues or complaints. Everything is taken care of thank you The service and staff is always awesome when I come in! I never have any issues or complaints. Everything is taken care of thank you More