Bob Johnson Chevrolet
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Got the car after 2 weeks of frustratiom With two very specific needs, after a very poor experience at a previous dealership, as soon as we ran our credit our deposit was basically held as ra With two very specific needs, after a very poor experience at a previous dealership, as soon as we ran our credit our deposit was basically held as ransom and we were lead to believe a few different things. We only asked for two things and upon getting ready to sign papers, George came up with a last minute the price change, became indescribably rude and when we asked for our deposit, again it wasn't provided. George with finance was the most disrespectful person we encountered during the process. In the end Peter with management salvaged the sale, but we left with a sour taste in our mouth towards Bob Johnson as a whole, which then got worse when the check engine light came on 4 days into owning the vehicle. Overall, Adam was effective and kind but we received multiple texts at very inconvenient and uncomfortable hours, as late as 3 am, after mentioning it more than once, George needs to work on his people skills and Peter was helpful. More
Great service!! Chris coddington and Carol Harrington are awesome!!! They always had the customers needs and wants as the top priority in the sale and service. Thank Chris coddington and Carol Harrington are awesome!!! They always had the customers needs and wants as the top priority in the sale and service. Thank you!! More
Inspection I brought the car in for an oil change and to get an inspection sticker it was done quick and efficient. Everyone was very friendly and very helpful t I brought the car in for an oil change and to get an inspection sticker it was done quick and efficient. Everyone was very friendly and very helpful to get everything taken care of. More
Awesome First time for leasing. They made me feel good about my choice. The sales man Joe Grimshaw was very patient and explained everything !! I already rec First time for leasing. They made me feel good about my choice. The sales man Joe Grimshaw was very patient and explained everything !! I already recommended him to a friend. More
Great experience Dealership was 2 hours away but worth the trip by far. They beat the price for a new Traverse compared to 3 local dealers. Salesman was great and I wa Dealership was 2 hours away but worth the trip by far. They beat the price for a new Traverse compared to 3 local dealers. Salesman was great and I was amazed on the volume they sold and the efficiency of the process. Made the deal over the phone and email, took less than 2 hours to sign papers and drive the car home.. More
Oil change Just had oil changed and tires rotated very nice to be able to just walk in and be taken care of friendly curtious staff thanks Just had oil changed and tires rotated very nice to be able to just walk in and be taken care of friendly curtious staff thanks More
Amazing Dave Towle got everything done and tooking care of and it was ready in no time! Great vehicle, great place, great service. Chevy and Bob for life Dave Towle got everything done and tooking care of and it was ready in no time! Great vehicle, great place, great service. Chevy and Bob for life More
Great Dan and John were great and made the whole process easy. Great experience! I will recommend this dealer to others who are in need of a new vehicle Dan and John were great and made the whole process easy. Great experience! I will recommend this dealer to others who are in need of a new vehicle More
Purchase of a truck Very professional. The only disappointment is you wanted to steal my Volt! Makes me lose a little trust. Everyone is cordial & professional. I hav Very professional. The only disappointment is you wanted to steal my Volt! Makes me lose a little trust. Everyone is cordial & professional. I have received promotional literature from you wanting my Volt. But then the offer is embarrassing. Would like not to receive any of these promotions. More
Regular maintenance -oil change, tire rotation, etc Always receive timely & professional service. I have been a long time customer and appreciate the personal attention whether for regular maintenance, Always receive timely & professional service. I have been a long time customer and appreciate the personal attention whether for regular maintenance, but especially when an emergency needs attention. More

