
Bob Johnson Chevrolet
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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great service I choose Bob Johnson Chevy because of the previous professionalism and dedication to service. Sales and service for the dept are outstanding. quality I choose Bob Johnson Chevy because of the previous professionalism and dedication to service. Sales and service for the dept are outstanding. quality is rated A. Sales staff works with you and is very helpful. great experience overall and will def return. More
Excellent!! Very friendly and knowledgeable staff!! Tony is the best person and follows through on his word!!! No pushy sales people. Would definitely recommended Very friendly and knowledgeable staff!! Tony is the best person and follows through on his word!!! No pushy sales people. Would definitely recommended this dealership!! More
Last minute truck buying Omar was great at handling my last minute buying decision, we test drove a truck, chose one of many colors available. Omar stayed late to finish my de Omar was great at handling my last minute buying decision, we test drove a truck, chose one of many colors available. Omar stayed late to finish my deal. I was very pleased with the John in the finance department. I`m very pleased with the deal we were able to make on my new Silverado. More
Outstanding Customer Service from Salesman, Sean Bittner This has to be the absolute best experience in car shopping since I started driving 26 years ago. The salesman didn't talk down to me (I'm female) or This has to be the absolute best experience in car shopping since I started driving 26 years ago. The salesman didn't talk down to me (I'm female) or ignore any inquiries. There was excellent communication from the test drive to the day after I picked up my new vehicle. He knew I wanted to try the Nissan Rogue the day after I test drove the Chevy Equinox. I was xxxx bent on getting the Nissan. That was the worst experience ever...after 2 hours of lousy customer service at that other dealership, I texted the Chevy salesman & asked for a 2nd test drive. I bought it right then & there. Excellent customer service says a lot about a company & how they'll treat you in the future. This is my 2nd vehicle that I purchased from Bob Johnson & I'm so glad I did. I'm still learning the different features on the car, but I'm definitely enjoying my new ride. :) One last thing...on the day I picked up the vehicle, I was given a tutorial on the On Star function by a gal with the last name of Springsteen (I forgot her first name). She was showing me some of the different features, one being the tire pressure. She noticed my tires were low in air, so she went with me to the service area where they pumped up the tires & sent me on my way. More
Over priced labor rate Took my car in for NY inspection and they failed it for bad control arm bearings. I had no indication they were bad but they assured me they were. Soa Took my car in for NY inspection and they failed it for bad control arm bearings. I had no indication they were bad but they assured me they were. Soaked me for $512. The labor rate per hour is so over priced and of course the took the maximum time to fix it.I suggest if you need a NY inspection steer clear of a dealer shop. More
nice place, good selection Good salesman that was knowledgeable, not high pressure, comfortable working with him, at a clean place with a nice selection of cars, SUV's, and truc Good salesman that was knowledgeable, not high pressure, comfortable working with him, at a clean place with a nice selection of cars, SUV's, and trucks More
Very good experience, knowledgeable and honest salesman Jonathan was honest and up front with everything. I did have a Nissan lease for my daughter, I turned in the lease and was given a better deal for a C Jonathan was honest and up front with everything. I did have a Nissan lease for my daughter, I turned in the lease and was given a better deal for a Chevy cruze. Jonathan got us in and through the process quickly knowing we were on a time constraint. More
Great experience John was excellent, he made the whole process fun and effortless. I promised to tell my friends and family about John and Bob Johnson. See you soon John was excellent, he made the whole process fun and effortless. I promised to tell my friends and family about John and Bob Johnson. See you soon More
Awesome Adam was the man and help me out i couldn’t be happier and such a good experience I’ll definitely be back again when the time comes Adam was the man and help me out i couldn’t be happier and such a good experience I’ll definitely be back again when the time comes More
Great service. When ever I have a concern, question or a problem, I always end up getting good service. My needs are met and I leave satisfied. Staff are friendly, h When ever I have a concern, question or a problem, I always end up getting good service. My needs are met and I leave satisfied. Staff are friendly, helpful and knowledgeable. More