
Bob Johnson Chevrolet
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Excellent customer care Salesman was extremely helpful attending to all details. The N.E.R.D. representative was pleasant and helpful. The car was ready for pick up. Salesman was extremely helpful attending to all details. The N.E.R.D. representative was pleasant and helpful. The car was ready for pick up. More
Best customer service Very nice place to purchase a vehicle from. “Ann” help us she answer all our questions and got us a awesome deal for our Kia Sportage... I will highly Very nice place to purchase a vehicle from. “Ann” help us she answer all our questions and got us a awesome deal for our Kia Sportage... I will highly recommend people to do business with her. She was an absolute delight.... More
Best people around Everyone at the dealership were so helpful and warm when speaking with them. Felt more of a family than a company. Genuine people you can trust. Will Everyone at the dealership were so helpful and warm when speaking with them. Felt more of a family than a company. Genuine people you can trust. Will come back again! More
Fixed the first time. New truck with less than 700 miles and the blower fan stopped working. Tech found that the connector was loose due to when an accessory installed at New truck with less than 700 miles and the blower fan stopped working. Tech found that the connector was loose due to when an accessory installed at the dealer most likely loosened the connector. Fixed in about an hour from when I dropped the truck off. Working fine so far. More
Great deals and Ben Colluchio was awesome to work with My salesman Ben Colluchio was great. He answered all my questions quickly and took care of everything. This place gave me the best price. I went to 2 My salesman Ben Colluchio was great. He answered all my questions quickly and took care of everything. This place gave me the best price. I went to 2 other dealers and Bob Johnson's gave me the best price. I recently purchased 2 vehicles from Ben. Awesome to work with. I would definitely recommend him. Also, Jackie in the NERD squad was very helpful too. More
The best car deal experience. Our salesman was honest and we got a deal that crushed another local dealer. We will buy from Bob Johnson West Ridge again! Oh yeah, I asked for ballo Our salesman was honest and we got a deal that crushed another local dealer. We will buy from Bob Johnson West Ridge again! Oh yeah, I asked for balloons and he came through. More
Extra effort put forth in resolving problem My leather driver's seat was creating a very uncomfortable environment for me on extended trips. Mark initially was going to replace the seat cushion My leather driver's seat was creating a very uncomfortable environment for me on extended trips. Mark initially was going to replace the seat cushion but later called after consulting with his team that the heated seat wiring may be the culprit. The heated seat wiring was adjusted and so far so good....I will know for sure after my Easter trip to Louisiana. More
Very fast and efficient service. I was In and out in less than an hour. The Service rep was very friendly. The waiting area was nice and clean and included free coffee. Overall a ve I was In and out in less than an hour. The Service rep was very friendly. The waiting area was nice and clean and included free coffee. Overall a very pleasant experience there. More
Very happy I am extremely happy with my purchase at Bob Johnson. I wanted to lease something with less payments than I had. My salesperson (Anne)was extremely he I am extremely happy with my purchase at Bob Johnson. I wanted to lease something with less payments than I had. My salesperson (Anne)was extremely helpful and was never pushy. She seem to know exactly what I needed and went to all efforts to find exactly what i needed. I will definitely send people there and lease my cars from there. More
They were not interested in the ecall for the Pontiac. Kept They kept emphasizing money for the diagnose and it cost 99.99 so far if we do an dept diagnose. It will cost another $130.00. Did you Purchase the c They kept emphasizing money for the diagnose and it cost 99.99 so far if we do an dept diagnose. It will cost another $130.00. Did you Purchase the car here. No I purchased from the Pontiac dealer. Still GM More